QuickBooks Q&A
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QB is giving me an alert that I need to re-connect my bank accounts, but when I click the prompts to do so, it takes me to the Chase website and then I can do nothing further. I click sign in and nothing happens. The same Chase homepage keeps reloading. This has been happening for a week now. I have restarted, cleared cookies, everything, and it is still not working. Super disruptive to workflow. We have tried to call QB and after sitting on hold for ages, we get disconnected. Can someone please help me? Thank you
According to the ATO, all the employee needs to give me is:1. ABN2. BSB and bank account number for payments3. ESA (electronic service address) for contribution data.But Quickbooks asks for a fund email and an external id. What are these?
Am using the standalone app.
Free trial worked perfectly. Paid for subscription - not working. Just tells me free trial ended and to buy a subscription. Paid again this month. Credit card payment etc confirmed. Same deal, just going round and round in circles. Can anyone please help?!! Thanks, Tom
When we print our P&L Report the sales figures appear to include GST (Australia) whilst the Expenses exclude GST. We want to ensure the Reports are always "exclusive of GST". We cannot find a setting or preference to select this.
I have just uploaded expense receipts for the last quarter after which I have completed the review of my bank statement transactions. I have noticed that even after several days there are a number of expense receipts that I have uploaded via the mobile app which are either not being matched to my transactions, or worse still, are not appearing at all (e.g. receipts for expenses that were paid for using cash). How can I review all the expensee receipts that I have uploaded and manually enter or match these to my transactions?
Anyone else having this problem? Accounts were working fine bringing in transactions until i set up direct feed. I did this out of frustration of the permanent pop ups telling me to do it! I've done this, got it connected etc.. now it says 'all up to date' clearly showing different amounts in QB to the account but does not bring any transactions into QB to review?