Transactions

Reverse a payment as i used wrong date

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Hi QB Community! I come seeking your wisdom and advice -as usual. Recently I received payment from a client through Stripe. The invoice was for $3,000 but as you are aware, Stripe charges a fee. In my Stripe account I see payment for $3,105. When I open the transaction details I see that the Stripe processing fee is $90.35 and the remaining $3,014.65 will be transferred to my bank account. There are $14.65 extra! When payment is received through Stripe, QBO makes 2 entries automatically: 1) Registers a payment for $3,105 and 2) Makes a JE for $105.  I'm trying to reconcile my Stripe balance in QBO but I don't know how to register the Stripe Processing fee since it has already been bundled in the JE for $105. Also, I need to register the processing fee for $90.35 and I need to account for the $14.65 extra (basically redo the JE for $105). Three months back these entries were done manually so I was able to make the proper entries as needed, but now I've been shying aw

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Hi, I have linked QBO to a new bank account and unlike the previously linked bank accounts, that one is automatically updating itself which is very annoying. How can I switch from automatic to manual update of a linked bank account?I cannot find the option on QBO...Thanks so much, Lucia

About 10 invoices ago this started happening. I’ve tried manually writing the account number but when I send it the information stars out the first 4 numbers. Obviously this is very frustrating as I’m unable to get paid until this is fixed.

Hi I run a reselling business where I sell my goods online. I'm trying to record my transactions for the items I've bought for resale but I can't really find a matching category. Closest I can find is "Cost of Goods for Resale" which seems correct on the face of it but the information icon suggests that this is for producing the goods, I obviously don't produce the goods. I've searched online and people say to use "Inventory" but that's not available for me. Any help will be appreciated.Thanks

My Zettle deposits are showing as sent invoices on the invoicing tab. When we go to send invoices out for private work, it is now not creating the correct invoice number and makes it harder to track our current invoices on that screen. Is there anyway I can stop this from happening? I have attached a screenshot if it isn't clear what I am talking about! Thanks

When sending an estimate to customers, the body of the email shows View Invoice and Balance Due which is very confusing for the customer when they have requested an estimate

HiI am trying to match a part payment to a vendor to the bill and this works on our USD account with no issues, however on the Eur account it pulls up the invoices but where i have the tabs next to the amount and i want to enter my part amount , it is greyed out therefore, I am unable to enter anything which is weird. Please help. Not sure how to move forward. And the entries are one week old by the way. 

Until very recently, there was a graph icon on the bottom and a facility to see income and highest expenses. This seems to have disappeared, along with other bits that I used weekly and it really helped to keep an eye on expenses. Does anyone know if it’s gone permanently, because if it has, I’m cancelling my sub. 

Hello, Last tax year my paid invoices showed automatically as income, but they're not showing this tax year. Please can you let me know how I can set it back to automatically update?  I look forward  to hearing from you, Lisa 

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Hi,I work for two companies, they use the same trading name but are completely separate for accounting purposes. Company 1 and Company 2 I have received a payment into Company 1's bank account that should have been paid to  company 1.  I will be transferring the money across to the correct company. Could you please let me know how i record/process this in QB Thanks in advance for your help.Jane

 I have the following remittance advice for a payment made weekly by my customer and I am having difficulty accounting for it correctly. There are two deductions for insurance that are technically expenses but as they are charged as part of the payment the only way I have found to reconcile this invoice is to include this as a credit. This while making the payment correct does not account for the expenditure. This payment is also the inc vat rate that I receive an invoice for on a monthly basis. 

How do I delete invoice created in VAT period already submitted

Surely the description should always be the same, what ever screen yu are in, and should match what is on the actual bank statement.

Notifications re payments made would be a big help,is this possible?

I’m looking for an option in quick books to put 75% of an expense through as a tax deductible expense. I’ll be doing this with a lot of transactions over the coming months so is there a simple way to do this?