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How do you get them back?
It’s only offering me a few different options for the type of expense – purchases isn’t one of them
I'm getting really frustrated trying to import a CSV that I've checked dozens of times for mistakes. I am using the 4 column format, Date, Description, Credit, Debit and it still isn't working. I just get"Error Importing" every time. I've read the online help files and it all has conflicting information about what the cells should contain. The article is saying remove all zeros in blank spaces, then the help video in the article says to add zeros. I've removed all numbers and special characters from the description column, checked all the debit and credit sections and they seem fine. Date format is DD/MM/YYYY. File format is CSV. Why won't it import? This is how it looks (there are 400 other entries, I'm just showing 4 as an example) Please help meThanks
When I go to vendor report it shows me that an old check has an open balance. It was paid and written through QB and shows in the check register. However I did a bill payment today for the same amount through enter bills and then pay bills and assigned it to the bank. (The only reason I did it this way was bc it’s a memorized transaction) The issue with the current “check”(it’s ach) is that it’s not showing up in the check register. I attempted to go fix in unapplied vendor pmts and nothing pops up for the vendor. So my question is : is QB mistaken the old transaction as open instead of the current one? Do I void the bill pmt of the “check” and just enter it directly into the check register bc it’s an ACH and put it to the vendor? I’m going absolutely insane thinking about it I haven’t stopped.
Some customer have been replying to this email address and of course don't get a response. Can it be changed to my own email address
Hi there.I went on the app last night to upload receipts and noticed that a number of transactions I had previously categorised from February have now reappeared having no category and also no attached receipt. Following advice to logon to the desktop site, its still the same here. This amounts to a loss of data and I'm sure quickbooks are doing their best to sort this out as they have a duty of care to protect customers, when will it be rectified? If I handed all my information to my accountant and he simply mislaid all the receipts I would be complaining to the ICO. Help please.
Hi all, I don't know what has happened to Quickbooks lately but its become unreliable in transaction downloads. The issue I'm having is that transactions are shown as pending then simply disappear. I have searched all the types and ruled transactions. They simply are not there. I have re-connected with the bank, given consent and switched the account on and off. Nothing seems to work. So I download the CSV file to find the missing transactions. Quickbooks say my 106kb file exceeds their 100kb limit! Very frustrating. Any help would be greatly appreciated. Thinking of changing to other software as I am wasting so much time finding and failing at solving issues. Thanks.
how can I remove a payment that has been applied in error by quickbboks?
When reviewing my receipts all the usual expenses such as travel, entertaining, motor vehicle etc have disappeared and only custom expenses are now visible, why?
Have upgraded my iPhone and using the QuickBooks App for 1st time on this new phone and expense Categories are not showing/missing - even though they look fine online - what can I do? As can’t input new expenses with No Category (my Categories do exist but are it being displayed as an option to attribute an expense to)
This has also happened a few times when adding an expenses that it has duplicated and not matched the receipt snap