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Hi, hope somebody can help as I'm close to throwing myself off a cliff.For over a week now we haven't been able to send any invoices to any clients. When we do we get an error message within QB online to say the invoice has bounced back. This happened one day when QB acknowledged there was an issue their side. Then they said it was resolved and are saying it's down to my email provider.They are telling me it's down to my 365 blocking the emails getting sent out. They tell me that the emails don't get sent out by themselves, even though the email address is [email address removed]. They say that they get routed through our 365 and out to the customer, and that's where the fault lies.Is that the case? Is there anything I need to check with 365 Admin Centre to get this to work? Or are they just pulling the wool over my eyes?
I am tring to create a monthly report print off. I have managed to do this for the expenses but when I do it for sales it doesnt show the vat element. Can anyone help please.
When I am using the Self-Employed app, I see different categories and more choices. Then when I go onto the self-employed Quick books website. For example, I can see Travel as an option using the app but that category does not exist when I log into my account on the website, does any one know why this is happening?
Is there any option to change setting for the visually impaired
Invoice does not show total
Before you link me to the existing thread on the community for "Linking Expenses to Invoice" Kindly hear me out. Context. Client A requires a product A1 , I find the product from Supplier B, who charges me for example $100 for the product, and a $10 for delivery. I add the markups in the invoice and create invoice for $200 for Client A inHow can I link the 2 expenses that I paid (Product Purchase + Delivery) TO THE INVOICE of the client. The end goal here is to have a summary at the end of say 100 purchases with clients, I can find out which client bought from where for how much and how much I paid for purchase and delivery. Thanks
how d I reduce the header spacing on an estimate/invoice?
I can't believe I'm paying for his software, the only reason I'm using QB over Starling was for the dashboard and it doesn't even work. The Business Overview - CASH FLOW FORECAST is doubled.Doesn't show the correct information, on the web app it's doubled, my December is 6.7K I earnings but on the website, it's doubled to 11K... completely wrong. The Business Overview - SalesDoesn't show any sales for Cash Basis... how do I get this to show sales?? My invoices are sent and paid but they don't show here only on accural. The Business Overview - Profit & LossProfit and loss als only works witha acural...
Hi, I use QBSE. I work in a medical field where I often buy items say from Amazon or medical sites, for a client, rather than getting the client to purchase it themselves. This is because I work with people who have had brain injuries, so them ordering the item they need is too difficult. I order the item, and add the cost onto their monthly invoice - I make no money off of the item. This however is then paid as part of their monthly payment to me, from my invoice. I need to then offset the cost against the invoice - what is the best way to do this? Do I invoice separately for this, and then exclude the income on Quickbooks, or is there a different way? Thanks Amber
New to QB and just created account and connected my business bank account. Ran through most of the transactions yesterday but honestly, I was guessing at a lot of the categories I was assigning to things. Firstly, is there a comprehensive help guide, focused on UK accounts/businesses, that specifically looks at which category to use for which thing giving a general description/examples that I can use as my trusty guide going forward? As a for instance there's no Director's Wages but presumabley Directors Remuneration fits, then there's various income categories, and Purchases as well, which of these say 4 possible choices, do you pick for your revenue? I'd like to start out from the get-go selecting the correct categories and I fear I've already got loads of them wrong (on the back of which I've already created some auto-categorise rules which are probably totally rubbish and need removing and re-doing!!). Whilst I understand the ultimate guide is to ask
Hi, I have a customer who owed me x1 invoice (Example ) £1000 and the same company is also a supplier and I owe them x3 invoices (example) £1,500, £1,800 and £150. To resolve the accounts I have deducted what they owe me, from what I owe them, and paid the balance to them for example £3450- £1000 so I paid them £2,450. How do I show this on a journal entry please?
Hi all, One of my clients approved a travel expense but asked me to pay for it first then reclaim with them. I'm not clear how this should be set up and sent to them in QB so the records reflect it as an expense. I assume it's not the same as issuing another invoice like a paid service? Clear steps appreciated (and thanks!) - new to this!
Can I please speak to someone
Hi all, I have just registered for QB and have added a couple of simple expenses in fine but have just tried to add my first supplier bill and am being told I need to upgrade my package - is this right and if so which package do I need to be on? I selected the package that was recommended for doing vat returns so not sure why this wouldnt allow me to add a supplier invoice. Thanks Si
Hello,I had to put a £150 deposit to register for a service which will be returned back to my company once i stop using such service. How would I record this £150 that have left my account for now?Any help would be very much appreciated!Thank you!
it's important I keep categories and regions of sales together. However when printing or emailing out all the orders are jumbled up!
I suddenly have transactions from up to a year ago that have suddenly appeared in my banking. There are 1944 apparently that need reviewing and I have already done all of these apart from the 154that need doing from February 1st 2023.
Ive entered the full invoice amount and but the payment received for against it apart from the CIS deductions so that looks like its it owing.
