Account Management
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Hi Quickbooks, I recently contacted you regarding getting a refund for an online subscription and that someone would contact me from yourselves. I would like to give you a chance to resolve this in an amicable way. Thanks,Simon.
Is there anyway to send an estimate to a phone number instead of an email address? Thank you!
I am part of an accounting firm with quite a few clients on wholesale subscriptions. One of our clients has not used QuickBooks for some time and we are still paying for their subscription.What is the correct procedure for removing this client from our account?They have ceased trading and no longer want any QuickBooks subscription. Many thanks
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I wonder is I can add or you can add a 7 day invoice over due it goes from 24 hours, 14 days 30 day black black black but not 7 days
When I invoice customers by email, the e-mail has always shown as if it is coming from my business e-mail address, which has worked fine and is what I wanted to continue. All of a sudden, this month, I had a few customers get in touch to check their invoice was genuine as the invoices were now looking as if they were being sent from my personal email address. I have been into my account and tried to change all the e-mail addresses on there to my business email, so there is no way it can use my personal email address and, whilst it has let me do this, it sends out a verification email request which will then not verify. When I click on the link I just get a continuous blue circle going round and round and never progressing. Any ideas?
I tried pressing the “-“ sign both before and after the amount when going through the expense option but no luck!