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I have recently set up a new business account, when linking this account to QB, I have deleted the old account linked to QB, and have now lost all data associated with the previous account. Is there any way to recover the lost data? Many thanks
so far have managed to duplicate payments and or move income from sales to debtors have 12 months of invoices to process / match
All fine at the banking end with reconnection but then returns to wrong page of Quickbooks, back to sign in. Been trying for days on app and online. Any suggestions?
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create supplier credit note manually
When I was recently getting our business taxes together I noticed that our Quickbooks account hadn't synced with our bank since 12/15/23. I keep getting the error message - "Sorry, we can't update your account. Please wait a few hours and try updating again (9999)." The only help I can find says to wait 48 hours and try again. But obviously, that hasn't worked. I appreciate your help! Thanks!
Can I pay my vendor /supplier outside USA using my QuickBook Online Payment method? If so will it be in US $ OR in that country's local currency?
I have tried excluding them but that doesn't seem to have done anything. Am so confused as to where they have come from; is it possible (and the right thing) just to delete them? If so... how?
All transactions between 28/03/20 and 04/05/20 are missing from my bank feed. This was during the period where the bank feed changed to the new system and bank transactions couldn't be downloaded automatically. I have been trying to sort this out for months without success. My bank (Barclays) won't let me download transactions older than one month. Any help gladly received.Thanks
The accounts in multiple currencies were synchronising fine. Revolut.fr. It stopped a few months ago and it has not been possible to follow the procedure to reconnect since. Other banks are successfully reconnected after similarly becoming disconnected a few months ago.
I uploaded my business credit card transactions using the CSV format correctly, I think. However all the items are showing as received rather than spend. Can I completely delete the transactions and Credit card and start again?
Can i retrieve all my transactions? I unlinked my bank account after I changed banks and now all my transactions have disappeared.
Hello, my Navy Federal account is not connecting to my QB. I had this issue a year ago so I never used my account I tried this year and it is the same issue. I've read similar issues and I have tried to submit a ticket and still it has not gone anywhere.
I've turned off some of the headings but still can't drag to see the full information. Any suggestions?
Last connection I did on July and now it's not reconnecting to bank. My bank is Revolut.
Every so often, when I sync my bank account and credit cards, random suppliers are being created.For example, I just synced now, and three suppliers have been added: Adobe, Costa Coffee, White Horse.There were lots of transactions on the credit card, but only these three were created as suppliers. There are no transactions in these new suppliers at all.The audit log shows that Online Banking Administration performed a manual sync, and then it shows 'Added supplier White Horse' at exactly the same time. Again, the audit log entry shows the User as 'Online Banking Administration'.Previously, I've been renaming these random Suppliers to 'Z Deleted 1,2,etc', and then marking them as inactive, but every so often they reappear.I now have around 15-20 of these extra suppliers which I can't actually permanently delete.I spent an hour with support yesterday, but they basically just told me it was weird and couldn't have been their system that did it.I even have some that were created durin
My linked Savings bank account is showing transactions for my Current account. How can I stop this from happening? I've had problems with the accounts since relinking a few months ago. I've now got the balances correct, but every time I try and relink I see these old transactions.
We had this problem in 2023 but it seems to have come back. The bank connection is being lost everyday and we are having to reconnect. There is no error and therefore quickbooks are not accepting that there is a problem. We can't be the only ones?
