Employees and Payroll
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I have just upgraded to Quickbooks Payroll but I now can't access my account and when I try to login I get the following error message: "We have received your request and will process your sign-up shortly. Thank you for your patience." Can anyone help with this?
I have a new employee without a P45, so I believe I should use an emergency tax code. However, quickbooks doesn't seem to view S1257LX as a valid code. How do I implement this?
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Tax year-end April 2021 - an employee who is a director should have changed from NI letter M to Letter A on our payroll run on 29th April.Unfortunately (my mistake) I did not check to see if this had been done automatically by QB and went ahead with PAYE payroll.I have now looked at payroll for the May 29th PAYE run and notice it wasn't amended to letter A at the start of the new tax year.Am I correct in thinking that I can not amend this partway through the tax year, to reflect the correct NI category letter?Please could someone advise on what I can do? many thanksJD
i have completed the May payroll but just been told about a new employee for whom I wasn't given details.
I am currently assessing Advanced Payroll to see if I want to bring payroll in-house and am trying to understand the system control elements within Advanced Payroll. I have set everything up and am reasonably comfortable with the way the system works. I now want to give access to the person who will do the weekly payroll processing. I want this person to be able to create a New Pay Run and amend the Pay Run as necessary, but I do not want this person to be able to change any of the Payroll settings. I have read the user management section of the guide, but that does not clearly state what controls I can put in place. Restricted users seem to be restricted in terms of which staff/location/reports etc. they can see which is fine, but I want to restrict what can be done in terms of managing and running the payroll settings, pay rates etc. and the current Restricted user doesn't appear to cater for that. Are there any controls that cater for what I need or does any ind
I'm using external software for payroll recording (HMRC Basic PAYE Tools) I had originally been recording wages payments as an expense under category Payroll - Wages, and the quarterly PAYE returns to HMRC as Payroll - Taxes. My Accountant told me this is incorrect and has changed the entries to Net Pay Control and Payroll Liabilities. What I've noticed is that, since this change, the payroll costs are not included in the Expenses or P+L totals on the Dashboard. They count towards the total on the 'Expenses' page, but not in the dashboard. This basically means the Dashboard is not showing me a true position for eg. P+L year-to-date: it's missing the wages costs. Is this a bug or are we missing something in how we should be entering the payroll info into QB? Note I do *not* want to use QB payroll, so please do not offer me that as an answer. I've been using BPT since RTI came in and I want continuity of all the payroll for the company all in one place. Also, QB (Stan
Hello I am new to Quickbooks Online payroll. We run the standard package I have a couple of questions about automatic enrolment to pensions. We just have the basic statutory NEST pension scheme. 1. Does Quickbooks assess worker status each month and notify me of any changes? This is what my previous software did.2. Once status changes are identified, will QB email the employee to notify them and advise them how to opt out of automatic enrolment if desired? (again that's what my last package did) Thanks.
I am trying to automate the Annual Leave / Holiday pay top up 20% for staff on furlough.I can get the pay correct, but am unable to get the Leave balance correct. I have created an Annual Leave Furlough category of Leave (as opposed to the standard Annual Leave category), with a pay rate at 20% of normal pay rate. By doing this I am able to automate the correct rate of pay for the top up, as well as adjust the normal pay hours accordingly, simply by adding Take Leave, Annual Leave Furlough and entering the relevant hours/days. My only problem is that I can't find a setting which gets the Days/Hours Furlough leave taken off of the Annual Leave Balance, rather than creating a negative Annual Leave Furlough balance. Income lines of pay run shown below: Leave category setting below. If I can't get the Leave balance correct (in this case deduct 32 hours from annual Leave balance) then it looks like I am going to have to turn leave tracking off and contin
Hi all,Can someone please help me?! I'm going insane with this! I only have a small company, and have only had one employee up until now. I've tried to add a new employee, but he has no P45 as yet or previous payslip, as it was all online and he never bothered with it. My question is, how do I now proceed without any tax or pay information? He has been paid during this tax year by the previous employee, so QB will not let me run payroll until all the employee info is complete. Any ideas?? Thankyou in advance.
Hello, is it possible to do a bi-weekly pay run in Quickbooks? While setting up it only offers the options of weekly or monthly. Can I change this or if I set it up as weekly can we still pay employees every two weeks?
What category and sub category do I place an employee who doesn’t meet the earning threshold for auto enrolment?
