Employees and Payroll
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How do I change the staff pay to 80% for job retention scheme on online advanced payroll.
I am doing my first pay run using furlough payments and have followed instructions to set up the furlough payment and the additional top up payment that I have chosen to do, all figure look fine , but when i try to save a view draft I get a message to say missing required input and can't work out whats missing, can anyone help please
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when I went to print my 2019/20 P60’s there are extra ones from a cancelled payroll that QB fudged up in April 19 trying to set us up Paysuite. I have manage to delete two their other two attempts after this current migration but I am worried that these erroneous P60’s are also showing in the figures sent to HMRC. Which will not only mess up/increase our payments but also the staff concerned. I’ve tried to get a call back Tuesday, Wednesday & this morning with not luck. I tried the talk on screen but OMG they are so slow are they dealing with more than one person at a time or are they all new?Ive tried to email several people who I managed previously to get to help me but of course my emails have fail because the case is closed or their in box is full!My question is how do I get help without wasting hours & hours trying to get through followed by hours & hours of shared screen time to be finally escalated only to wait days for help again?
Since I have updated my quikbooks desktop with enhanced assist payroll , I have some discrepancies on my reconciliation account and my beginning balanced changed. Since the discrepancies dated 01/15/2018 and are old and related to the payroll, can you please help me to fix my beginning balance?thank you!
I have produce my first payrun and finalised it in Quickbooks online advanced payroll - however an error message appeared when it was trying to export to quickbooks (see attached). it says that journals have been deleted but I have not deleted any journals. also there is a link to a related article but I cannot access it.
I have run payroll for the first time on QB standard payroll but no journal has been produced any ideas
Hi, A colleague has inadvertently completed April pay run on our old Sage system whilst calculating CV19 numbers. So all the way through to RTI and Pensions have been completed :( How do I bring QB up to date with numbers and how will RTI look in QB from a consistency point of view? Really don't want to run two systems for the year with all the manual updates! Thanks in advance,Rob
(UK Payroll)
i have just started using quickbooks and just doing my first payroll, I only added the first 2 employees and pressed submit to HMRC but now it wont let me put the other 2 employees payroll through can anyone tell me how to solve this please
I've followed steps to setup new pay rates for Furlough staff in Advanced payroll but when I go into run payroll there are no employer or employee pension deductions showing. I can't see where I need to put this into the new pay rate I've created. Can you advise?thanksNicky
Hi, I am new to QB's payroll online this will be my first payment run on your software. I need to furloughed the employees this month so i have followed the below steps to enable me to track them as advised, please could you explain to me how i add this to a payment category? as stated in step 6.? many thanks. "Tracking furloughed employees in standard payroll"Start your pay run, and then click Edit next to one employee.Select Add/edit a Bonus or Other Payment.Click the Plus icon at the top of the box and select Other Earnings as the type.Name the item something along the lines of Furloughed Employee Pay.Enter in the employee’s payment amount for the period.Edit all other Furloughed employees on the pay run, and add in the payment category you have created.
