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Hi I am trying to make a VAT submission to HMRC and this is the message I keep getting.
Please help me as I took a photos of receipts, but when it become to the point to send the invoice I couldn't adjust it.
Hi, I'm having an issue with "mark as paid" option. I was going to send a receipt after I marked my invoice as "Payed", but I put it as a draft just to check something, and now the whole invoice is marked as if I just made it. And there is no trace of the receipt I drafted. Can somebody help? I don't know what to do with this draft invoice.
I'm using QB Self Employed and I'm in the UK so the default email message sounds too American and not something I would say as a British person. I need to change it, but doing it every time for every invoice is a real waste of time. How can this be permanently changed in QBSE???
Hi I would like to make notes on a customer account to show when I've tried to contact them to chase payments or when I've left messages on their voicemail etc without this being visible to the customer (so it doesn't go show on any invoices or statements etc). At the minute, I'm putting these notes within the notes section under "customer & leads" and then in the section titled "notes" - shown below. Could you please tell me if this is the correct place to make internal notes or should I be putting it in another section? Many thanksLauren
In transaction report - pop-up "Try Modern View" and cannot do anything at all - look at, ignore it, scroll down the screen, refresh, or go back. I would just like to review the transaction report.
I don't want to claim all as business miles.
I'm trying to update my credit card details and whichever card I use I get an error message 81624
I noticed last week QB had become very unresponsive. I book keep for several clients two of which have also reported issues. Tried all the obvious things - anyone else got issues?
Is it possible to add the QBO User ID field to document templates so it can be seen who created the document e.g. estimate template or packing list template? Thanks.
Is there any possibility of defining my own accounting periods with in a fiscal year? I have been using Sage 50 for my clients and it lets you define your own monthly accounting periods once you set the starting date of your accounting(fiscal) year. Within a fiscal year you define 12 custom accounting periods within the range of the fiscal year. Is there any possibility in QuickBooks?? Is it planned for the future releases?? This is important for clients who has their own calendar.
I'd like to add a couple of items of free text onto my packing list template. For example: Picked by:Approved by: The packing list hard-copy is used by warehouse staff to pick, pack and ship. This document will then be filed as a record for traceability purposes. How can I add this free text?
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In the last week my checks are now misaligned. I looked for Printer Setup under the File but it is not listed. Where is Printer SetUp to align the checks?
Hello, we are a CIC (Community Interest Company) in the UK and was wondering if you offer any discounts for non-profits / CIC's?
Does anyone know how I can get it back?
Cannot accept payments issue
Hi My system is set up to reminder my customers once after 30 days. I currently have one customer who pays monthly. Unfortunately she has received 2 reminders in the last day alone. 7.32 am & 11.31pm. I have explained the first reminder to them but do not under why the send was sent later that day. Anyone else had this issue or know hoe to rectify it? Thank you
I would like to know if there is a way for me to integrate Payoneer with QB online. I would like transactions that happen in Payoneer to reflect in QB.
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We've not been able to automatically update our bank account for several days now. I have checked the bank to see if there were any issues, but nothing was showing. I've recreated the connection with the bank, which now shows that it is connected and active. However QB is still showing with the Sorry, we can't update your account. Please wait a few hours and try updating again (101) error in transactions and when I check the status of the connection its just sat there "checking..."
Now getting this error message. Whilst I receive an email saying the connection to Cooperative bank has been deployed!!! yet it still will not let me connect.
