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I have received the worst customer service from a QuickBooks online Supervisor. I have been trying to get a refund for our QuickBooks Online payroll subscription that they have been charging us since JANUARY, which never worked, we never even could set up payroll, and we filed multiple complaints and requested support multiple times QuickBooks did NOTHING but keep charging us for the payroll portion. Now, they tell me they CANNOT refund me the full amount, how is that even possible? We never used it, we never were able even to set our employees up, and they never helped or solved any issue, why should we pay for a product that does not work? After thousands of calls and follow-ups taking me nowhere, I receive a call from Debbie Cole, a supervisor who was VERY VERY RUDE, hung off on my face, and did not do the minimum effort to solve my issue, the only thing she did was close the case and told me to take the three months refund and run, she literally told me that just take it and be hap
Many of our suppliers offer split 30/60/90 day terms on their invoices, or offer spring terms with even amounts due over 3 or 4 months.e.g. invoice is for $300.00, $100 is due April 1st, $100 is due May 1st, $100 is due June 1st. Is there a way to create these split terms when entering a bill into QuickBooks Online?
Scenario: Small business/two partners in General Partnership - one partner needs to pay interim tax instalments a couple of times a year Q1: Using $5000 as the number, and two payments in 2022, to go towards 2023 income tax payment for the year 2022 –– how is this recorded when paid from the Business Account? Q2: Using $10,000 each and similar to above scenario, two people paying income taxes in 2023 for the year 2022 –– how is this recorded when paid from the Business Account?
All our employees are paid based on an hourly rate, not a set salary. With every pay cheque, the correct amount of CPP is deducted (7.0%), however at the end of the year, when I'm processing T4 slips, the basic exemption is not being taken into account. Basically, what QB should be doing is for every single employee, the first $3,500.00 in income should be considered CPP exempt, no?
Hi, We recently moved from Quickbooks 2020 to QuickBooks 2023. I installed a fresh copy of QuickBooks 2023 onto Windows Server 2019 and copied the data file from the old server. Everything is working as expected, except that custom forms and templates created by the team on the old server are unavailable on the new one. Is there a way to move the customizations from the old server to the new server? Thank you!
I am trying to create a QBJ file for a client to import my adjusting journal entries. I have confirmed that the information is correct, and that the relevant date range corresponds to the journals I am trying to send, but not all of the journals are on the list. I have run Verify Data and Rebuild Data from Utilities, 12 of 34 journals are not showing up on the list to select.
I received an email from intuit with the message: Here is your Intuit Research reward. Included is an electronic Tango gift card for $50.Does anybody know if it is real?
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Hello, When I went to file my HST today, the report had the wrong figures on it. After speaking with support we were able to adjust all the lines except line 101. The support agent said that line 101 does not include any sales figure that doesn't have HST assigned to it. From all my past experiences and from the CRA website line 101 is to include all HST and non HST sales. How can I figure out why my line 101 in quickbooks online is incorrect? TIA
We are moving from QBO to Desktop Premier Canadian 2021 Edition. Any suggestions to ease the move? We have 3 years of accounting data to bring over.We have no paid employees.We are funded by our own income - no donations or grants so farThank you!
I have two businesses that I have access to in QBO. In one, when I use the "+" and "-" keys to affect the date, they work as expected and either increase or decrease the date by one day. However, in the other, when I press "-" to move to the prior day, the "-" is typed in the field, removing the date value and leaving the "-" in red in the field with a dialogue bubble pointing at it saying, "Please make a valid entry". Is there a way to fix this in settings? It makes no sense to me that the two clients do not work the same way.
I used the back error to get pack at the page I was on and got stuck with this error message:Something’s not quite rightJSON Parse error: Unrecognized token '<' What should I do??
Is there any useful cash flow forecasting in QB 2022 at all? The forecast I see in the reports is pathetically incorrect; it doesn't even take the budgeted numbers into account, and there's no way to modify anything. Does anyone have any good practices out there to make forecasting cash flows simple?
The amounts deducted from employees bonus cheques aren't consistent. Some employees whose overall pay his higher get less tax deducted while others who have a smaller amount of total income have a higher amount deducted.
Stay ahead of the game and learn how to have a successful year-end with QuickBooks Online. This post covers the highlights of year-end planning, but make sure to check out the article linked at the bottom for a deeper dive into ending the year with QuickBooks Online. Here’s what you and your accountant need to know to close out the previous year and prepare for the next with ease: Review First, be sure to check when your fiscal year starts. This lets QuickBooks Online start fresh by clearing the accounting ledgers while you work on other year-end necessities. Next, check on your customer’s account balances and reach out to them if there are any outstanding amounts. After this, make sure any pending bank deposits are cleared from the deposit queue. If there are undeposited funds sitting in there, they won’t be included in your current year’s income. To end reviewing your information, take care of any outstanding bills you owe and address credits, discounts,
Hello!!Looking for other users who use Enterprise for a flooring store. We recently upgraded from PRO and we're trying to figure out how the additional features can be used for our business. I have lots of questions. Is there anyone out there in the flooring community that would be available for an hour of consutling? Paid of course!THank you :)
My husband (the business owner) put $6000 down on a 2018 Ram Promaster for our business. The $6000 was from personal funds. The truck's purchase price was $31635. We were financed for the remaining balance of $25635. How would I create a journal entry for the truck to reflect the owner's personal contribution of $6000 toward the purchase?
Print Customer aging on the bottom of his invoice
I need to download desktop 2023 and the new payroll - however I have been manually entering in our pay cheques this past year - which I could still do. We are a small company trying to retire and no desire to have things quicker or easier. My issue is that our quickbooks is on a computer that is NOT hooked up to the internet -can you give me directions as to how to do this by cable from 1 computer to the other OR since I don;t care about the update of 2023, can we overide things and just give me a new service key ( which was given to me last year ) to at least get into the payroll part and continue to do weekly paycheques - there are only 2. Martha Veel Westminster Glass & Mirror Ltd.
Pre-paying Group Benefits using Pay Liabilities Window when a warning message popped out "Through Date May Be Wrong" The Through Date is after the Check Date. This will usually cause problems with payroll liability reports and payroll forms.Anyone encounter this and solved?
I would like my payroll expenses to show up in the period the work in done, despite payroll happening in the next period. Example: We pay 2 times per month. For the second period of the month from the 15th-31st, the payroll is done on the 2nd of the following month and ends up showing up in the expenses of the following month. How can set it up to show payroll expense in the month as the pay period? Would changing the "Pay date" to the last day of the month in QBO online payroll settings correct this? Is that the right way? How do I control the date on the expense debits done by QBO payroll? Thanks.
