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I'm attempting to create a custom .docx import for our invoice styles and have run into a couple questions1. How to I bold text, I bold text in the .docx file but once uploaded it reverts back, is there notation I'm unaware of or is it even possible?2. Our company splits our invoices using the inline subtotal function, etc to separate material from labor, and we are looking to make them stick out from the rest of the line items, in a perfect world we are looking for something roughly like thisMaterialDescriptionQuantityRateAmount<item><itemdescription><qty><rate><amount>Material Subtotal:LabourDescriptionQuantityRateAmount<item><itemdescription><qty><rate><amount>Labour Subtotal:Invoice Total:etc. on the same invoice template. If anyone has a close idea or could point me in the right direction would be great.
Using QBO Payments with a USD invoice for a Canadian Company. Is there anyway to deposit with QBO Payments into a USD Canadian Bank Account and not accept it in CAD funds?
Hi all, this is my first post to the community, and I'm a bit of a QB novice.I have made a payment to a supplier, but I got the bank details of the supplier incorrect so the payment has been returned. I now have two bank transactions that cancel each other out, a debit for the original payment, and a credit for the 'returned' payment. How do I match them?Many thanks in advance for any assistance!David
Hi, My business is selling products to China from Canada, we use a third party courier to do the shipping, we get a waybill for each shipment, and it can be tracked on the courier's website, the CRA asked to provide sufficient proof in order to prove that my supplies are zero rated supplies or they will considering me to be making taxable supplies at the GST/HST rate of 13% for all my sales, which is so wrong. We don't even sell locally to Canadian market at all. As we don't do the export shipping ourselves, we only get the waybills from our courier, I am wondering if this is sufficient to be the export documentation? Thank you very much.
How do I post Canada Border services agency GST charges on purchases made in the U.S. I was told to post GST payable, but QB says I can't. Then when I thought I finally had it figured out....it's posted to the wrong account - not showing to file GST taxes
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Hello,I'm attempting to move my QB 2015 Pro application from a Windows 7 machine into a freshly installed Windows 10 machine.I've successfully moved the application (some updates notwithstanding) along with the datafile. The problem is with the Product Registration Card that pops up each time I launch the QB application.The Product Registration Card prompts for information name and address along with some other user specific data. Once all that data has been entered, an error message appears indicating that the 'registration process did not finish' and I'm to 'try to register again'.I've tried again... on numerous occasions. Any suggestions, thoughts and ideas are welcome. Thanks, Rob Donald
Imported bank transactions not showing descriptions. It just shows the word "purchase" instead of the vendor, and which account the transaction occurred in.
We installed the trial and are looking for Fixed Asset Manager. From what I can see and from the salesperson we talked to, it does not exist in the Canadian version. I am looking for any guidance on Enterprise FA capabilities. Thanks
How would you classify a horse in a business, as an asset or? The business uses the horse as part of therapy, the business is a therapy type business. This business is in Canada.
Hi everyone, I'm looking for guidance on invoicing and inventory. Our business refills CO2 cylinders. Our wholesale customers purchase full cylinders and then we receive empty cylinders back from them that are to be refilled. I'm struggling with how to properly invoice this so that is accounts for inventory going out (full cylinders) but also inventory coming back in (empty cylinders). Would this need to be a credit note? Or, could I have it all showing on one invoice? Thanks in advance.
For the first time I cannot accept and Account Invite as I keep getting the message "Wrong Link" indicating that it is not a valid link. Tried everything, cleared my cache, tried using an incognito window, right-clicked on the hyperlink and pasted it my browser and incognito. I had the client delete the invite twice already, made sure all invites were deleted and he invited me again. Did not work. Can you assist?
Hello,Does anyone know how to change the display order of the employee name under Employee Center as one of the employees' name was saved as Last Name, First Name. I want to make it consistent by changing it to First name, Last Name Thanks!
Can't find a reference to this error. My CC stopped syncing about 3 weeks ago and I get the message: "Something isn't working: Sorry, we can't update your account. Please wait a few hours and try updating again (354)" waiting doesn't do anything of course, I've verified the credentials and re-linked but the problem continues. Anyone else have this / find a solution?
Getting an error when trying to invite my accountant to my QBO file, why?
The dates show correct until I click the last step to upload.
I'm trying to import bank transaction (type TRNS) into QB Desktop from an IIF file, but the NAME field is always ignored (it's not put into the Payee field like it should be). The type is DEPOSIT. I have tried first importing those names as OTHERNAME records, or as CUST records, earlier in the same IIF file, but it doesn't help. (They do get imported from those records!) Even if the values I'm using for the NAME field are already stored in QB as Customers, and I import the field, the NAME is ignored and nothing is put into the Payee field. Here's the file I'm importing (the version that tries to create the customers first): !CUST NAMECUST 1234567[removed][removed][removed]890CUST Bob's Burger!ACCNT NAME ACCNTTYPEACCNT TD BANKACCNT Advantage Income INCACCNT Service Charges EXPACCNT General Donations INCACCNT Library Donations INC!TRNS TRNSID TRNSTYPE DATE ACCNT CLASS NAME AMOUNT MEMO!SPL TRNSTYPE DATE ACCNT CLASS AMOUNT NAME!ENDTRNSTRNS 20240913-74-2 DEPOSIT 04/02/2024 TD
We purchased tools for our employee with an agreement that we would subtract $20 per pay until it is paid off. How do I set that up in QBooks online?Thanks in advance Sue
HI, proadvisor here. I went to prepare an ROE for a client and the ROE came up blank. The hours, wages, and all other fields are blank. The only information on it was the company name and the start and end dates. I have checked all of the settings and they are correct. I have contacted support and they can't figure it out either. I ended up doing a manual ROE but I can't do this for every ROE I need to file.
Hi everyone, I'm having trouble updating payroll in QuickBooks. Despite entering the new payroll data, it’s not reflecting in the system. I’ve tried restarting the software and double-checking the entries. Has anyone else faced this issue or have suggestions on how to resolve it? Thanks for your assistance!
Hey community, I accidentally deleted an important invoice from our accounting software and can't find it in the Trash folder. I’ve checked backup options but haven’t had any luck. Any advice on how to recover it or steps I might be missing? Thanks for your help!
Basically, I take a picture of the receipt. It uploads it processes it it goes to the ready to review section with all the right info and already where it should be, but then it also puts the same receipt or at least duplicate into the needs action section so if I review the first one that goes through OK and then I go to the needs action one I edit that goes through OK as well and then comes to the needs review section so I essentially have two of the same receipts being inputted unless I delete one Anyone else having this problem or now how to fix this? This only started a month and a half to two months ago
