Other Questions

I want to add the option of receiving a verification code by email so I can access my account on my iPad, not my phone for better viewing capabilities.Currently am only able to get the code by text which doesn’t work as I am out of the country and not able to receive text messages.Phone calls also don’t work.Two step verification is turned off.

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All my bank feeds from 2023 disappeared for my Visa and Chequing accounts. I've been on the phone 3 times with customer service and no solution. Customer service suggested I get my .csv statements from RBC but I can't get them for 2023 since it was too long ago.I figured this must be an error so I started a new Quickbooks account and the exact same error are happening. I ever deactivated my 2FA for my RBC to see if that would help but nothing. Really confused and getting frustrated since my book keeping was almost done.Any advice here? Thank you so much.

I currently have quickbooks online with 5 different companies/ subscriptions.I am closing 2 companies and plan to cancel those 2 subscriptions.How long can I access the data of closed companies on Quickbooks on line if I keep the other 3 companies/ subscriptions?Please Advise

I need a phone number to contact support

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I have cleared my cache, deleted cookies and tried from a different browser. I tried disconnecting and reconnecting, but it won't let me.

I am trying to assign information to an expense receipt , the drop down menu that I have on my lap top isnt the same as the mobile app any more . I am missing alot of my drop down menu .Has there been a change ?

I have a client that previous accountant passed away. The only thing that we have is a Casware file. Can I import Caseware file into QuickBooks Desktop?

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I have one business I am able to seeonline , added another and cant see it online ? Not sure what plan I choosed but thought it would be like the other ?

Quickbooks does not offer an option for people who can only write to contact the account manager or sales team, the only way is to call them. This is discriminating and should be addressed.

I just received notification that intuit pulled my credit. I did not authorize this. 

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How do I undo an import of VISA to Quickbooks?

I am trying to unlink an account. When I follow the instructions, there’s no ‘disconnect’ button as an option in the edit menu under the selected bank account.  Is there criteria that needs to be met first?thx

I just downloaded the app for my 2023 taxes but all it's giving me is 2024. How can I upload last year's transactions to the app

I accidentally set up some employees without vacation pay applied to their first few cheques. It's corrected now, but how do I calculate and pay out the vacation pay for the missed weeks?

I have updates set to automatic and I have also followed the steps to download updates in Quickbooks but I am still being told my tax tables are out of date. I am not sure what else to do and don't want to process todays payroll until the tables are up to date.

A couple of weeks ago, the QBSE app put up a warning saying "Problem: Some of your linked accounts got unlinked...Learn More" which fills half the screen on the Transactions page. I clicked Learn More and it lists hundreds of errors. I don't see a way to get rid of this warning. I hit Review now for one of the bank accounts and it lists multiples of everything. I have some things turned off, but I don't see how to clear the errors. Makes it difficult to use the app as half the screen is occupied by the warning. How do I make it go away? On a related note, one of my bank accounts has always wanted verification, and no matter how many times I verify, it still says I need to verify my info. How do I make the verification stick?   

I don’t know why all of a sudden I’m getting this error when I’m trying to upload my receipts

Hello,I've added 20 units of item A to the inventory, each costing $1. Out of these 20 units, 3 were damaged. Could you please advise on how to enter this into QuickBooks? I need to show 17 units in stock and reflect the $3 cost in a report.Thank you.

Hi.  We have QB Premier Retail 2023 Canadian Edition.  Our data file is extremely large.  I've researched and have discovered that you can only condense the database in the US version and it's recommended to purchase a 3rd party application.  Is this the only option?  We are also looking at creating a new company file that will pull company information like accounts, inventory, etc at fiscal end. I also can't see any options to do that either. Any help is appreciated!

We are a sailing club with 750 members. We have a membership system for member profiles, financial transactions and invoicing the members. We use SAGE for month end and year end accounting. Our plan is to move from SAGE to QBOL and eliminate our membership software completely. I am looking for any advice about how realistic it is to use QBOL as our membership system as well. Can we hold member profiles, different membership types with different fees, add additional data to profiles such as boat name and dock length etc. Anyone had experience in using QBOL for that type of Club membership use?