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Our accounting firm uses QB Pro Plus 2024 (desktop) to do the bookkeeping for several clients. We would like to process payroll for some of these clients using QB. How do I know if the version we are using is capable of doing this? Is there a way to check if the subscription we have includes payroll capabilities? Will it continue to be supported after this month since Intuit is going to stop selling to new desktop subscribers? We already have this desktop version and have been using it, we just want to start using it for payroll and I want to make sure I can set up our clients books and payroll before telling our clients that we can do this for them.
I am switching from our old software to QuickBooks. Do I need to manually enter each account name and type? Or will the transfer duplicate accounts that I have entered manually?
Quickbooks Online - Advanced The church I am the bookkeeper for just recently made the change from Desktop to Online. The migration was a nightmare. We need to redo the migration for reasons I don't want to get into. After the first migration, some checks became "Expenses" in QBO (drafts, online payments, etc.). Is there any way to prevent that from happening again? I realize that checks and expenses are basically the same, but the recipients of the financial reports are confused by a generic label like "expense." Is there any way to prevent this from happening? Are there changes I could make in the Desktop version prior to migration that would correct this? (There's no problem with credit card transactions that migrate over as "expenses.") Thanks,Lisa
I have 9 pages of customers but must batch "create statements" for each page. Does QBO only allow customer statements to be created one customer page list at a time? That's very inconvenient and time consuming if that's the case.
We use QB Enterprise 2024, integrated with Fish Bowl, and for shipping we use Ship Rush.On July 10th, QB was started on the server with a user name of Ship Rush. This is so web connector can pull invoices from QB and populate the invoice information in Ship Rush so we can make shiping labels.On that day, the password for the Ship Rush account expired, and for some reason it crashed QB on the server.We had to reinstall QB and reload companty file from the previous days backup.Since that day, whenever Web Connector is activated, QB tries to open a second company file, and then aborts.I do not get an abort code or error.I have been in contact with Fishbowl support, Ship Rush support and QB support, no one can seem to find the issue.
I understand this might not be the ideal way to run without sales orders, but currently we just use Invoices to be our Work Order (traveler in our mfg shop) and then we change the template to be an invoice and then change the date when we invoice it out. Has been working fine for many years. I'm guessing when I enable advanced pricing something changed. We had to do a company wide price increase (due to the rising costs) with all of our products. I have old Work Orders (invoices) that we've finished and want to bill out. As soon as I change the invoice date from whatever it was to something different, poof all of my items with base rate pricing change to match that. Doesn't matter if I change the date to older or newer. Even when I had overrode certain prices on a ticket. Is there any way to disable this automatic price change once and invoice is done, regardless of date changes? I've searched and looked through all the preferences a
I've been using QB desktop for a bunch of years. I do not like the QB online views. Is there a way to change QB online view to simulate the desktop view
When trying to print an invoice from one of our company files the notification labeled "Transaction data has changed" appears with the message: "Another user has made changes to this Invoice or a transaction that is linked to it. QuickBooks will refresh the data for this invoice." Clicking ok and letting the data refresh works and allows us to print, but this happens for every invoice that is printed, only after pressing the print button. This did not happen previously. Is there a solution to this issue? Thanks.
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When trying to import COA all my Excel fields map properly but then I get a message in the upper left of the screen in a yellow/orange box that no records imported due to errors and to view the highlight items to make corrections. I tried import from a CSV as well as an Excel workbook file. However, there are no highlighted items...Any ideas?? Thank you!
Before May 6, with the old invoice template, there was a list of unbilled expenses for that customer. I could click on the expenses to add them to the invoice and the attached receipts would show in the attachment list. With the new invoice template, i can still see the list of unbilled expenses and can still click on them to add to the invoice, but when i do, the receipts that are attached to the expenses don't show up on the invoice anymore. I called QBO support and after 25 minutes of talking with the representative and screensharing to show him my issus, he spoke with someone and came back to tell me this functionality has been removed. He was unable to tell me when or if that functionality would be restored. He suggested that I put it in as a suggestion for a future release. This functionality is a critical reason why I use QBO. Can someone please let us all know when and if the attachment functionality will be restored, so we can decide whether to wait or find another accounting
Just recieved a call from a guy named "John" stating he was with quickbooks and was calling us because we need to update our system from the 2023 version or we will lose access to quickbooks online. (we use desktop) The caller ID showed up as 800 BOOKS HELP. He gave a call back number of [PII removed]. He had a heavy Indian accent clearly calling from a call center and was very evasive when I was grilling him trying to get more information out of him. Keep any eye out. He called us twice because we hung up on him the first time.
My home and office are both in the same state, different cities, but the same state. I had a published ProAdvisor profile. While I was traveling out of state I made a minuscule, immaterial change to my profile and was asked to reverify. I submitted all the regular documents proving I live and work where I say I do. Denied, no explanation.I've been battling for months trying to get listed again just to be told by an agent today that it's not possible to travel as a ProAdvisor, that if I use my computer (connect to any IP other than my home state) within 90-days before I submit, I'll be denied.Am I the only one that thinks it's absolutely ridiculous that in 2024, we can't log into a REMOTE, CLOUD BASED software platform from wherever we choose? I can understand the desire to not publish profiles for people who haven't established a presence where they say they are, but Intuit has my business filings, my driver's license, photos of my house! I live and operate where I say I do, I'm simply
So I'm doing some clean up for another company & the bank accounts and credit cards had so many items duplicated, tripled, etc. I went through and manually deleted all of the duplicates, etc. I get here today and they have all been added back!!!! I looked at the audit trail and it shows it was added back by Quickbooks Systems. We're talking YEARS of things that i spent an entire day deleting and now I have to go back and do it AGAIN. I am so done with QB.
When I print payroll checks the "pay to" field isn't offset properly and it's printing in the wrong position on the check. I don't see any way to change it during the alignment process.The image link below is what's happening. The top is how my vendor checks are set up, with the "pay to" name offset to the right.The bottom is how payroll checks are printing, I need to move the "pay to" name over to the right to match the top check layout.https://imgur.com/a/mEclNhY
In 2018 Enterprise my item file re formats how it displays on the monitorHow do I freeze the view.Like name might be 4 character wide instead of 25Description 5 instead of 40After sliding to view when coming back it goes to a compressed view
Need to speak with Representatives about my Quickbooks
A few weeks ago I spoke to [PII removed] designer at QuickBooks to provide further details on a feedback I gave. In exchange for my participation I was offered $50 VISA gift card but have never received it. I have tried contacting him but emails are bouncing back.
Ok...so another post from me...newb to the online version, andso far hating every bit of it, mostly... But i'm used to very powerful search funcions in my previous inventory mgmt software that we gave up....for THIS... 😠 But i need to know how to effectively search part# and within descriptions with more than just 1 key word, or 2 key words... for example... I have hundreds of items that may say "TP-Link Switch..." all at the beginning of teh description, but some will then say 48-pt with PoE, 2 SFP ports, and others that might say 24-pt with poe, 2 sfp ports, or some that might be 4-pt (WITHOUT THE POE OR TEH SFP but instead might say "managed? So if i'm looking for a "switch 48 poe managed" QBO RETURNS NOTHING. When clearly there are items that contain that combination of text, just not necessarily strung together that way or in that exact order... So how in the heck can i master searching when the descriptions or part#'s are far
I have a company file in a 2023 version of quickbooks that I have backed up (online, not local) from earlier this year.I upgraded to the multi-user 2024 version and now I'm trying to restore the backup file for that company.It's only restoring the ND file even though I check all three boxes for the file types to restore.Anybody know a solution? Thanks
after a few hours of working on quickbooks. quickbooks turns it's text fields black and very difficult to interface.user has to restart the computer to get it back to normal.followed the instructions here. QuickBooks Desktop fields display black instead of white (intuit.com)still getting the issue.we upgraded from enterprise v23 to v24 and still getting the same issue.
I want to know why an expense entry asks for a Category that is entered using the account number and name from the Account List. I cannot find a Category List, and the expense entry has no place labeled as Account.
Hi,QBO is making automatic changes. For this particular sample, we made a correction but system decided to revert the change the following day at 4:39 am. This is not the first occurrence and have noticed that it happens with bills that have already been marked as paid. The system will mentioned that it was edited by one of the users although we are very sure that it was not one of us. How do I disable the system from doing these automatic changes?
