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Why I am being asked to pay for a subscription to desktop when I own it? My companies are closed and I'm trying to finish my accounting.
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I am very confused now that I learned that QB automatically categorized the QuickBooks subscrition as "Taxes and Licenses". I was in the knowledge that this expense falls into "Office expenses" or "Other business expenses" since QB Self-employed do not have the category for "Web apps"
When same trust account is there in desktop and online , When we migrate desktop data then does that create new trust account or it will merge with the existing trust account?
We recently upgraded to Enterprise Desktop and our account balances were incorrect on home page. Also, our unpaid bills report was showing old items as far back as 2019. Per advice from the community, I ran verify and rebuild. After running the first time, still had the problem. Called QB support and an agent had me run it again. After this time, my balances are correct but my unpaid bills report is still showing old items. The agent suggested we just delete the old items, but this could be very time consuming and was wondering if there is something else I could try to get rid of the old bills.
We purchase an item as a kit but we sell as pieces sometimes. Is there a way that when I receive into inventory it receive it will automatically split the kit up as individual pieces. For instance: Kit comes with (5) different parts: Parts 1, 2, 4 = 1 item each / kitParts 2 = 2 items each / kitPart 5 = 4 items each / kit Also when I initially make an assembly what am I to choose in the "Cost" drop down box: - Use Global - User defined cost or - Use total BOM cost
Our company attaches excel and PDF documents to transactions as back up. Once we upgraded to 2022, suddenly we are getting an error and cannot open or view the attachments. I tried opening the old 2019 version, and am getting the same pop-up window with the error. Has anyone else had this issue and if so, what did you do to resolve it?
how to import Qb Id'd with all the record details in excelWhen we migrate desktop data then does that create new trust account or it will merge with the existing trust account?
QuickBooks Desktop
Ok the Opening balance does not match the fist bank statement. I know why is because I needed to start from 01/01/2024 and its is starting from 01/01/2023 with only half of the months in there. How do I just get it to start from 01/01/2024
Is there a way to make the font larger in QBO on a global scale. They keep making the font smaller, and I am getting more blind every day!! How about some accessibility options? Thanks for your help!
I am getting this error -- 25625 -- when trying to login to and continue setting up a user account. All info is accepted (Name, Telephone No. and Password) and then it says that it can't do it, providing the option of "waiting" or "trying to clear cache." It also says to contact support, but I don't see any option to contact support directly, so I'm posting here. Some users were able to get their accounts set up just fine, but this one user is stuck. I tried deleting and recreating the user account, but still no luck. Any ideas?
When we migrate the deposit does that get link with the existing trust accounts or it creates new trust account for each deposits in Online?
I have entered a closing date password as of year end. However we still have open po's. Each time we receive a invoice to apply to that PO they closing date password has to be used. Is there aw ay for open PO's not to be affected by the closing date password or a better way to handle?
If I have the basic desktop quickbooks and I don't need updates, just the basic program to record transactions, print reports and reconcile bank statements then I don't need any updates and this new "update" you keep sending doesn't apply to me. Correct?
Have received payment from member and entered into QB as always. Open invoice, receive payments, enter date & check number. Receipted invoice for member as paid. The only thing left was to click on "Record deposits." At this point QB froze. After waiting for a while with not change, I closed out QB and then reopened and logged in. All transactions and data entered was there. As stated, all that was left was to record deposit. When clicked on the link, there was not reference to the payment made. With this occurring, decided to delete the payment. Received, "You need to delete this payment from the deposit before . . . " Went to checkbook, but there is no record of a deposit. Ran a deposit detail report, with same result, not recorded deposit for payment in question. Dues Receivable account has been properly debited/credited, as well as the income account "Membership dues - Partner" The only thing left is to record the deposit into the checkbook.Any suggestions on what to
My revenue numbers are generated through another program. How can I enter them into Quickbooks so they can be reflected in the quckbooks Profit and Loss Statements?
Using Priemer Plus Contractor 2023, Windows 11. 1/2 the time when I lock my computer over night then log back in in the morning Quickbooks will open with a greyed out password field. I can not click anywhere in the program. Can't click user name or password field, can't click exit or minimize button. I end up having to restart my desktop to get it to work. Tried using the quickbooks repair program tool and does not do anything. Tried reinstalling once.
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A newly added customer/invoice doesn't appear on the customer list. When I try to add it again, it says the name already exists. I tried to search for it, but the search doesn't locate it either. I added the new customer, entered a new invoice and received a payment. Now it doesn’t show up in my customer list or any search, but it does show up if I want to make a Bank Deposit for their payment. I have cleared cache, rebooted, signed in/out many times, tried and incognito window, tried three different browsers and two different computers….nothing. I finally had a huge fit and walked away for a few hours, came back and it’s there. So, I started working again and it’s doing the same thing. Any ideas? I tried calling but the hold time was forever. I’ve searched online for an answer, but most say it’s the cache.
Does everyone's customer service suck?
