Other Questions
Recently active
Original commenter did not share additional details
We are using QB Desktop. We recently started using the credit card link in QB to allow customers to pay their invoice with a credit card using the link attached with the invoice. We get the email stating credit card payment has been received, and is being processed. However, when we have multiple invoices for the same amount, it is difficult to determine what invoice is being paid. Sometimes the names on the credit cards don't coincide with the company name or a recognized associate of the company. How can I tell what invoice is being paid?
I have clients with multiple matters that i pay expenses for and then get reimbursed. do i need to set up 4 different clients ie, John Smith 1, John Smith 2, John Smith 3, and John Smith 4 so that i can show which matter i am billing the client a filing fee for?
This is my official complaint with regards to the service received from Quickbooks Online from 2/7 - 2/22. The case is #xxxxxxxxxxx and the details of the case are below. Prior to sending this email, I consulted an attorney and this case violates UCC 3-420 as there is no risk of chargeback on any transaction because this is the only transaction on this Merchant Account. There are NO transactions on this merchant account except this one, therefore, if this money was refunded to the customer - as requested - there would be no additional transactions that would be subject to dispute or chargeback. This makes the retention of these funds unlawful conversion (UCC 3-420) , as there is no basis for them to be held. Returning the funds to the customer relieves all current and potential future liability between DM Boost, LLC and Quickbooks.
I'm unable to replace my logo. When I click to add a new one. It processes then just shows arrows in a circle (see picture attached), the logo does not show or change. Is there a way to fix this? I've tried in 2 different browsers. Thanks
I have a few companies in quickbooks all open but 1 just hangs and never gets to the log in screen have tried tool doctor no luck any suggestions
I am new to QB Accountants Online. Currently using QB 2021. Am I able to take a clients backup file from a desktop version and restore it to my QB Accountants Online to work with?
Hello i want to transfer all my transactions from one company file to another.i have already tried using the utility option and till now i have imported the Lists but im stuck with the transactions. kindly guide on what to do ? im more interested in any free option as i dont want to pay any extra amount to do it.
There's a lot to be said about customer service. It can make or break your business. The customer service provided by QuickBooks is the MOST HORRIFIC I've EVER EXPERIENCED. IF YOU'RE SMART, YOU'LL FIND ANOTHER COMPANY TO DO YOU'RE BUSINESS WITH!!!!I, AS A BOOKKEEPER, WILL NEVER RECOMMEND QUICKBOOKS AGAIN!!!! IN FACT, I'M GOING TO TELL EVERYONE I KNOW TO PICK ANOTHER ACCOUNTING PROGRAM FROM A COMPANY THAT JUST MIGHT GIVE A CRAP ABOUT IT'S CUSTOMERS.THAT'S 22 YEARS DOWN THE DRAIN INTUIT!! Five (5) PHONE CALLS and I was just told to call back AGAIN!!! YOU'RE CUSTOMER SERVICE IS TRULY HORRIFIC!!!!!!
Hello I receive income as a project management/construction consultant and want to know how I should set this up in QB online to code properly. My company is under an 1120s
Is there a way to reach out to directly to a Supervisor within QBO Help? Where can I file a complaint regarding my dissatisfaction in the quality of the help staff?
HOW CAN I TELL WHICH OF THESE IS THE ACTUALLY CUSTOMER? Suggested matches: These are also $509.85 and fall between 11/17/2023-3/6/2024.Invoice 218212/18/2023 $509.85 Invoice 218512/18/2023 $509.85 Invoice 219201/03/2024 $509.85 Invoice 219301/03/2024 $509.85 Invoice 219101/03/2024 $509.85 Invoice 222202/01/2024 $509.85 Invoice 222802/02/2024 $509.85 Invoice 222702/02/2024 $509.85 Invoice 225002/14/2024 $509.85 Deposit 02/14/2024 $509.85 Invoice 216412/06/2023 $509.85
The new 2024 QB estimate and invoice update you are now unable to insert a title line, note, or blank line in the body of the estimate/invoice without a vale or "0" showing. How do I stop this from happening? The old formate you were able to do this with no problem. Please see pictures below.
where is the print later box?
When adding Amazon purchases in App Transactions, it would be great if we could assign them to a project. I have to add the expense in App Transactions, go to the Credit Card/Bank Transactions, click the Transactions (Which is Matched to the Amazon purchase from App Transactions), open the Expense, add it to the Project, and then click Match. This is way too many steps! This is the screen where a dropdown for Customer/Project needs to be added:
I worked for an employer in 2022 that closed their business towards the end of 2022. I filled my taxes and they are asking for my last paycheck stub from that employer. I've tried logging in but can't. I get a message saying the employer has changed my access and I need to contact them to give me access. How do I get access to my paycheck stubs if there's no employer to contact?
I just switched over to QuickBooks Online from QuickBooks Desktop. I am having a really hard time with the transition. One big issue I have run into is on my invoices. All of my line items show a T next to them for "taxable" when sent to the customer or viewed in Print Preview. Including the Non-Taxable items. The item is in QBO as a non-taxable item (I have double checked this) and the Tax Box does not have a green check mark in it. In addition, tax has not been charged for that line item. However, when I go to send the invoice to the customer, every line item shows a T next to it. Please see attached screenshots. Even though the tax is not being charged, I do not want a T to show up next to non-taxable items because that will confuse my customers. I need to figure this out and get this fixed as soon as possible. Thank you!!
I have a QuickBooks Online Accountant console with hundreds of clients on it. I need to append each client's client ID from our billing system to the display name on the QBOA console. Is there a way to do this? I'm looking for any suggestions - native QBOA capability, QBO API, third-party app, homebrew script, etc.Thanks!
Estimados de la comunidad donde se encuentra el libro mayor en el software QBO?Será cuando uno entra al plan de cuentas?
I always create my invoices from my sales order to make sure they are linked. I just found one that for some reason is not linked to the invoice. How can I link them so I don't have to back track and completely redo all my payments and invoice?
Recently, I went into QuickBooks to update my financials for 2023 to begin the tax filing process. I have a small rental business and only update my financials twice a year so it has been months since I went into QuickBooks. I was able to sign in with my userid and password and I went through the 2 step verification process and QuickBooks was able to verify me as a user. My issue occurs when I click on my company. QuickBooks tells me I have no access to my company. I was the person who set up this company. There are no others users accessing this company. I have been on the phone twice for a total of 4 hours and I still have no access. I have provided my drivers license and various other forms of identification. Tech support told me I would be receiving an email within a week resolving my issue but the only email I receive is THANK YOU FOR YOUR PAYMENT. Now I have to file tax extensions. I feel like QuickBooks is stealin
