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The ACH payment for my first payment to Vendors using the new QB Online Bill Pay took 10 days to get to vendors' bank accounts instead of the 3 days that was typical for Bill.com. Is that what others are experiencing or is this maybe because it is our first payment sent this way? Plus, it is charging my vendors .50 for the transaction, which isn't a big deal, but I didn't see anything about it charging the recipient when I read the information. Maybe I missed that.
Hello I recently updated Microsoft Windows from 8 to 10 version and after install, QB would not work. I installed QB program on another computer that still has Windows 8 and attempted to restore from the backup file I made before updating to Windows 10 but after the file has finished being installed the QB program just freezes and won’t even allow me to close it without using task manager to end task. Task manager shows “Quickbooks (32 bit) Not Responding) Anyone have any idea why? The version I was using was QB Pro 2016.I’ve tried installing a newer version of QB and using the backup file (QBB) with the same issue. I’ve also used an older QBB file (Backup File) and it installs fine but it’s too old to get where I left off before the last back up.
I have added a picture to each item. Is there a way to have them appear on invoices and estimates? Thanks
I have never had this problem until recently. I have 2 versions of Quickbooks installed on my computer - Premier and Enterprise. Premier is our old version that we own and 2 years ago we upgraded and got Enterprise that we use. I always keep the premier edition closed. Whenever I import from Chase through bank feeds, it always got posted to Enterprise which is open on my computer. Lately when I try to import my bank feeds it is forcing open my Premier edition and I cannot get my bank feeds into Enterprise. Why is this happening and how can I stop it?
Buenas tardes Tengo la siguiente consulta:que pasos debo seguir para que se complete el ciclo de recibir el pago de una factura de cliente, tal como muestro la imagen donde dice deposito esta sin marcar, cuando debería de estar marcado. Gracias de antemano a sus respuesta.
Currently, if I send a customer an invoice and they still have another invoice open/due the preview that appears in their email shows their total account balance, rather than the invoice amount for the specific invoice that I am sending. How do I change this so that each time I send a new invoice it only shows the amount due for that specific invoice in the email preview?
For the packing slip issue on the new layout, they still have NO FIX for not being able to print packing slips. Its beyond frustrating as many of our businesses ship products. You can also no longer switch back to the old layout as of today. Good job Quickbooks...way to roll out a new version without testing it first.
Hi thereWe want to make a set-off between an invoice and a bill ,which are the same amount .May I know QB could make a set off between these two ?Best Regards,
Frustrating issue with QuickBooks Desktop 2019, 2021 and 2023 Enterprise Trial version.-Single User, Single PC, not running over network.-Windows 10 Pro fully updated and current. Customer had an old and very slow 10 year old mini PC with QB Desktop 2019, Office 2016, UPS Wordship, FedEx Ship Manager, and Chrome browser. Ran fine, just super slow. Installed a new PC with a i5-12600K, 2x16GB DDR4-3200, Z690 series motherboard, 2 x Samsung 970 EVO Plus NVME in RAID 1. Everything ran great except for QuickBooks. Within 10 minutes to 1 hour it would freeze, but never while you were actually using it. Only when you walk away or are using something else.-All power saving disabled. No drive power down. No hibernation, etc. Upgraded to Desktop 2021 and same problem. Nothing in QB Tools changed a thing and no errors are ever found. All other programs and PC functions operate perfectly. Troubleshooting steps taken to find problem:-Reformatted and installed clean Windows
I own a C-store. We purchase cigs from a vendor. The tobacco company sets the price that we sell them at, which is below what we pay for them. The tobacco company then sends us a check monthly to cover the difference. How do I categorize that payment?
Is anyone else having issues with entering checks, bills, credit card receipts where it tells you the transaction is out of balance even though it is not?
There is a bug in creating invoices in QuickBooks Online.I have to attach some files to my invoice (timesheet, expense receipts). I try to attach a spreadsheet (.XLSX file) that is open in Excel. The attach fails. I get an error message. I cancel the attachment by clicking on the x by it. I close the Excel file and try the attachment again. It works this time. I try to send the invoice, but I get an error message saying that there was a problem with a file attachment and I need to try saving again. I try saving the invoice, same problem. Long story short, I have to hit refresh and start all over again. This is a bug. I should have been able to continue with my invoice after I cancelled the "failed" attachment. Never mind that I should have been able to attach the file while it was open in Excel in the first place. How can I report this bug?Thanks very much,- Bill.
I am new to Quickbooks online. I am trying to print packing slips put when I choose the invoice I need a packing slip for in the batch option of print packing slip is not available (there but in gray so not available). It is there but unavailable. How can I print packing slips? Very frustrating as I could do it easily with the desktop version. Any suggestions much appreciated.
Hi, I go to the Item list, then when start to type in a new item, the system crashes and goes to Terminal. Has anyone experienced this and could someone please assist?Thank you kindly,
I used to be able to convert my estimates to purchase orders with the old layout. I cannot for the life of me figure out how to convert them in the new layout. Has anyone else been able to do this? Or is this feature no longer available with the new layout?
You have discontinued Point of Sale....1) PLEASE STOP ASKING IF I WANT TO SEE NEW FEATURES2) STOP TRYING TO SHOVE SHOPIFY DOWN MY THROATTHE SOFTWARE IS PAID FOR AND NO LONGER SUPPORTED...STOP PUSHING ADS INSIDE THE POS SOFTWARE
After today's update the customer list has changed. In the past once you entered the customer screen you could select the customer you wanted to work on, then once finished you could scroll down the list to select the next customer's account to work on. Now it only shows you recently accessed customers to choose from. Why would I want to select from a list of customers I already worked on? It now takes twice as long to invoice multiple customers. I'm not sure who designs these updates but they obviously have never spent time invoicing out a lot of services to multiple customers.
Last Friday looks like our invoice got updated without out approval. We managed to locate out Invoice and Estimate templates and cotninue using them, the problem is that the data entry form also changed and now we cannot longer enter the shipping address per Estimate/Invoice as we used to.How can I got back to the old data entry format? Spent 4 hours with 2 specialist they keep have no idea what happened nor why it was changed. See attach image to better describe my request and, at this point, we're desperate for a solution as the new work flow (enforced by QBO) is time consuming. Thank you community!
Our QBO is tied to BuilderTrend. When I issue an invoice in BT and then open the invoice in QB, the email addresses are not being pulled through to the QB invoice - why? Is there a switch that needs to be turned on? If I generate an invoice directly in QB, the email addresses DO pull through. Any ideas?
I am working with a client that is currently using Quickbooks Premier. WE are doing initial Clean-up to be able to convert to a higher version. While setting up Collection Letters, I found that the Balance Due in Client Account does not agree to the Balance due per Collection Letter by an underpayment. The Balance due in the Client Account is correct. How do I address this issue? Any help would be appreciated. Thanks
Could anyone explain how I could use my quickbooks online to draft money from customers accounts once or twice a month? I'm running a new gym and using quickbooks for monthly payments. I would like to be able to draft from customers accounts automatically when their membership fee is due. Could someone help?I'm thinking it would basically be like an ACH?
We purchase our inventory in bulk, via PO's in QBO. Historically I created an estimate and turned it into an invoice to apply the inventory used on the project. This would populate my COGS as an expense line item and add it to the actual cost of the project.About a year ago QB updated and screwed my P&L system up for projects. Now that COGS sold only shows up as an estimated cost, not an actual cost for each project.I have spent countless hours on the phone with QBO support (Case #'s 15101672653, 15101996773, 15105420633) trying to get the issue addressed with no avail. I'm hoping I can get a resolution by posting here again. To summarize:Inventory is purchased in bulk via PO from my QBO account directly to my vendor, therefor I cannot create a new expense or bill under the specific project.Estimate and Invoice are created for the client with all items used in the project. This invoice has a markdown of -100% because I bill my clients for the service of installing those i
When I create a Purchase Order I usually attache the customers Purchase Order to it so I have it as a reference as well as make things easy to find. I then email the Purchase Order to my Vendor. Prior to recent updates, I could select if I wanted the any attachments to be included with my Purchase Order. Now, every attachment is sent along with the Purchase Order. I have no way of opting out of sending attachments. I do not want my customers PO sent along with my PO. Has QBO reset some of my settings like Microsoft likes to do with each update? Does anyone know where I can change these settings? Anyone know the solution?
