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When entering a bill or a vendor credit, the cursor used to START in the vendor box. A couple months ago that stopped functioning and now the way it "works" is that you either mouse to the box and click (tedious) or hit tab multiple times to get to the vendor box (also tedious.) I have been told in this forum that this is the way it's supposed to work. Well, it didn't used to work that way. And if this is considered functional... I have some news for you Quickbooks, it is not functional. I've been advised to SHARE FEEDBACK with the engineers, which I have done many, many times. I don't have time to share feedback that no one is reading or paying attention to. I don't have time to post in this forum multiple times. I don't have time to hit tab SIX TIMES each time I need to enter a bill. I don't have time for just how bad Quickbooks Online is. Sadly they make it impossible to revert back to QB desktop and keep all your historical info, so I am trapped using this terrible program. Please,
My company is using QBs Enterprise 18 with max 30 users. Recently, I have found that someone changed a name of one inventory item without notifying to any other users so that I could not find what was exact item name used before. Is there any way to track "who" changed a certain item name? When I looked at the quick report, I can see the transactions of invoice and sales order, but nothing about item name change.
I am BEYOND frustrated!!! I just got locked out of the QBO Advanced Certification Exam for 60 days. I found questions (or answers) could be taken more than one way and typos leading to ambiguity. I have taken the Advance test all 3 times. I have passed all sections but one and now I am locked out. I have been through the self paced training more than once AND bootcamp and have spent countless hours and days studying and revisiting. When taking the test, I have the supplemental guide open as reference to ensure I have all of the answers and still I fail based on ambiguity. To have to take this test in its entirety over again in 60 days fills me with anger. If I was not a good test taker or considered myself stupid, maybe I would be more accepting of the result but I am neither. I am over it!! So much for being Advance Certified. I have better things to do with my time than try to pass this test. My clients nee
What's the proper way to add/match the bank deposit for a duplicate payment on a customer invoice in the bank feed? I already created the credit memo so the 2nd payment can be applied to future invoices (rather than processing it as a refund). I just don't know how to go about categorizing/matching the payment in the bank feed. Is it as simple as categorizing the bank deposit to accounts receivable so it doesn't get recognize as revenue until it's applied to future invoices? Or is there a better way to handle it (such as matching it to the credit memo)? If so, how do I go about doing so?
Hello, We use a third-party sales tax compliance software that is integrated through QuickBooks Online. Up until now when we've been remitting sales tax to jurisdictions, we've been categorizing those remittances in an expense account. I've now realized that those sales tax remittances should not be categorized as expenses. I'd like to confirm if I'm supposed to be categorizing those remittances in the Sales Tax Liability account? For example: I've collected $1,000.00 in sales tax for the 1st quarter, so now my Sales Tax Liability account has a balance of $1,000.00. If I need to remit sales tax to five different jurisdictions at $200 each for a total of $1,000.00, I would put those sales tax payments into the Sales Tax Liability account with the idea being that the account balance would go back to $0? Thank you!
Has anyone come across this problem? I have many memorized transactions. There are about 200 memorized Customer Invoices that get recorded at the beginning of the month. If a customer no longer desires the services I should be able to delete the memorized transaction and it should no longer record it the following month, but yet it does. Not sure why or how to correct. I have looked for duplicates and that is not the issue. ( Using QBs Desktop Enterprise 18.0 for windows. Have several users with varying degrees of security clearance) Would the non admin user have anything to do with this ?Any ideas??Thank you!
Need a person to talk to to fix this please.
Hi! I have created 2 progress invoices from an estimate. The first one is fine. The second invoice has items in the prior amount window that have not been invoiced yet? I have no idea how they got there? when I try to make an invoice for the remaining amounts on the estimate, the amount is incorrect because the prior amounts on the pervious invoice make it look like they were already invoiced, which they were not! Had 2 calls with support with no solution. any suggestions? I have already deleted the invoice and tried to recreate it, but same thing happens.
It doesn't load the page after I sign in from the page which says, "Let your practice stand out, and your clients stand tall" and "Start training for QuickBooks Certification today and seal your expert status." The page after I sign in says, "We're sorry, we can't find the page you requested." and "You may have incorrectly typed the address (URL) or clicked on an outdated link." I mean, it's a link directed by you guys, so It should open, right? Another issue is I am looking for a way to contact customer service about this issue but all I can reach are FAQs and a bot which gives me few options to choose from and it doesn't even provide an option anywhere related to my issue at all.
Can't use snap receipts on my a42 Samsung phone. Comes on with black screen only. Worked fine a couple weeks ago. I am losing faith in this company as time is going by and tax time is. Almost here. Arnerl
I am using QB desktop Premier Plus Contractor Edition Hello,I tried to print a check out to pay a vendor and it jammed. This is the first time ever. So the check is a company check with a check number. But it was destroyed in the printer. How do I reprint the check with the next check number? Please, if you could, don't gloss over any of the steps or use abbrev. I really need the step by step details in plain english. Thank you!
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How do I send 1 invoice and connect several estimates to it. For example:I created Estimate 100 "Labor for repair" for $200. Send it to customer and wait for a PO to do the work...I created Estimate 101 "Repair broken machine" for $300. Send it to same customer and wait for a PO. These are different jobs done on different days. The customer sends back 1 PO number to use for est 100 and 101 for $500. My current method of going to est 100 and creating an invoice, making a second line on it and copying all the info off of est 101 to add to this one. Then go back and make Est 101 not active then make notes on each one that the customer combined them is not working well. A
Hello! We have sent our accountant copy file with the password for the admin login. I have changed the admin password. We have not recieved our accountants copy back yet. Will i have an issue importing the file if the accountants copy and the admin passwords are different? Do i need to change it back? HELPUsing Quickbooks Desktop Pro 2019 Thank you !!DonnaFIS Inc
The organization uses a 3rd party payment system to pay bills. That system syncs into QBO. Meaning each bill syncs back into QBO. We would like to sync our customers' names/donors to the 3rd party systems much like how the account numbers are auto-synced to the 3rd party systems. Has anyone every did this?
I tried to login to my QB account today and after completing the email verification it asked to setup my phone number for verification as well. Which would be fine, except I'm NOT getting either the text or call option to my cell. So i tried my landline and I'm not getting the call option there either. So now I'm completely locked out of QB because I can't skip the verification step but I'm not receiving the code. I can't even access the help/contact tab in QB because I'm completely locked out until I can enter a verification code. So what do I do now?
Something’s not quite right Cannot read property 'getMonth' of null Has anyone gotten this?
hi, i've had quickbooks 2015 for a while to use as something to keep track of my payments and such to hand out to my accountant. i just recently downloaded the 2020 version of quickbooks for mac and am having some trouble with what im trying to do and though i've contacted quickbooks support many times, i haven't been able to get a clear solution. my issue is that i'm trying to make a recurring invoice for all the tenants that owe me monthly rent but every time i try to create an invoice and charge their monthly rent, the balance comes out as negative and i'm unable to save the invoice with a negative balance. i am almost positive it is because i set up my properties as customers and my tenants as jobs and all my tenants have an open balance of 0.00. im not really sure what this open balance means im unsure of how to make every tenants invoices not to jump into the negatives. and without being able to make an invoice, i can't put in their payments of monthly rent that i
This is great. I've earned a BADGE and a CHEER!
Hi we're switching to Quickbooks online from Desktop, and I can't seem to find where to change the "from" email for sending purchase orders to our vendors. In Desktop, we can change it easily, and send from a dedicated purchasing email on our domain, but in QBO it comes from a quickbooks domain. Can anyone direct me to where I can change this setting? Thank you!
How can I get rid of PPP banner on home page that just showed up yesterday?
What needs to happen to get set up? Confirmed format with USPS, still receiving an invalid zip code error and can't even finish signing up for the online service.
QB enterprise 2020We use Express Pick-Pack and need to insert a custom field in the template.Where can i find the template to make this change ? Thank you
Is there a way to display the company name/title when I open a new quickbook company file? I have several company files and when I switch company files, it doesn't tell me what file I am in. This is for the QB desktop for Mac.
