Other Questions
Recently active
Original commenter did not share additional details
To manage multiple companies, my accountant has created a bundle of QBO accounts. I have successfully moved 4 QBDT accounts to the new QBO accounts. However, I have two QBO accounts that need to migrate to new QBO Plus Accounts of the same names.I downloaded QBO into a QBDT account and then migrated the QBDT data to the new QBO account. The transfer of data was mostly successful, but the associated bank accounts were missing data and balances were off by over $45,000 dollars. Note the desktop version already had the bad data so the QBO to QBDT download was the process in error.Is there a better way to migrate from QBO to new QBO or fix the bank transfers on QBO to QBDT transfer?
Is there a way to change a vendor address without it changing the records of prior payments? I have seen others ask the same question but the dates of those inquiries are several years ago, so I am unsure if Quickbooks has fixed this. It is difficult to manage all the new addresses if I cannot enter them into Quickbooks, the result being checks get sent to addresses that are no longer valid. Is creating another account for the same vendor with the updated address the only solution? Does that pose any accounting problems that I should be aware of, such as year-end tasks? I have QBs Premier Plus 2022 Desktop with enhanced payroll. Thank you,
This issue has persisted since yesterday. The following message is displayed when attempting to categorize:"Something's not quite right. Unable to load https://c24.qbo.intuit.com/qbo24/neo/v1/company.";
If I enter 1.0 as time, on the printed invoice it only prints 1. Meanwhile, if I enter 1.2 as time, 1.2 is printed on the invoice. How to set so 1.0 is on invoice?
Hi, I'm having the strangest issue with importing a simple BILL IIF in QUICKBOOKS DESKTOP 2019. I've stripped the file down to its most basic components and can't find a way around the issue. It looks like the schema for IIF has been change but the documentation hasn't. eg In the Header Help for TRNS & SPL is says "The TRNSTYPE, ACCNT, and AMOUNT columns are required." This is true. However if you omit the NAME field you get "Missing mandatory field NAME in header. [15102]".I even created a blank company and tried to import the sample IIFs from the import kit (https://support.quickbooks.intuit.com/support/pages/executable/iif/iif_import_kit.zip) and used that without success. Error 3040 claims to be an invalid character, but no matter how I check it, the result is always the same.Long story short, does anyone know how to resolve importing this data:!TRNSDATETRNSTYPEACCNTNAMEAMOUNT!SPLDATETRNSTYPEACCNTNAMEAMOUNT!ENDTRNS ; [ERROR] The
Good day: Does QB require the middle dot in credit card names / GL accounts? For example, one of our credit card's name begins with 22300 · Bank of..... Is that middle dot assigned and required by QuickBooks or could it be replaced with a hyphen? I understand that it is used as a separator but does it have to be that middle dot specifically?
After logging into QB (using on Windows 10) and leaving it either open or minimized for a bit, it just closes on it's own. No error msg, no abort, no reason. I've had to re-log back in 4 times this morning already.
I am running QB Desktop Premier 2021 on three Windows 10 client machines. There are two different company files hosted on a separate server machine that only hosts QB. Since the last software update, users have experience occasional H202 errors on first login or when trying to open previous company file. The only fix is to go to the server and run the Database Server Manager network scan in the QB Tool Hub. The scan never finds an issue and says everything is fine, but then the problem goes away. Has anyone experience this before? I have followed all the best practices for multi-user hosting and network connectivity. - All machines are wired, no wireless connections- Using local /etc/hosts files with IPs and hostnames defines so DNS lookups not required- Windows and QB patches are applied every month- QBWUSER file has MULTIUSER = Y set and is read-only on all machines- Firewall is off on the server (edge firewall elsewhere)- Anti-virus is not bl
Hi,What would be the ideal account for all of cloud computing, like google workspace, adobe?My accountant suggested EXPENSE account name Computer and Internet Expenses or Dues and Subscriptions Both account names make sense. Thank you
can i speak to a representative
I need to write off some old invoice balances for one of our clients. Our company is cash basis. I've been looking on this site researching how to accomplish this and it appears I should create a credit memo. However, the instructions say to go to the "Customers" menu to do this. I do not have this - maybe my version of QB is newer? How do I do this? Thank you.
Payroll set up for an employee is not working. I called Quickbooks payroll but they were not helpful.
Hello, I am looking for the file specifications for importing payroll for from another payroll provider. We will be using Paylocity so if you have a vendor specific format, that would be the one I need. Is this provided somewhere online or will you have to send it to me. We use Enterprise 2021. Thank you in advance. Nancy
My business owns multiple properties that have new construction going on.I can set up a "New Construction" expense account as "New Construction Property #1"Then I set up my ITEMS that can be used on any given propertyFor example and item "LUMBER, 2x4"When I set up an item, it forces me to select a single expense acct. So how can I charge the cost of each purchase of the 2x4's to each different expense account to properly accrue the expense for each property? Or do I need to do this using a JOB for each property vs a unique expense account?ThanksMike P in Cleveland
When I export to excel, I do not get any of the report headings.
error message on performing oAuth - Uh oh, there’s a connection problem.Sorry, but the app didn’t connect. Please try again later, or contact customer support for help.
Do we now have to purchase the new desktop version annually? My data is held hostage and I cannot open the current desktop version I purchased last year (2022 desktop). FYI, under no circumstances do I want to use Quickbooks online. I tried it, the data did not transfer well. It is an absolute disaster. Please advise
I just signed up my first client using the pricing plan where my company is billed. They had a chart showing the 30% discount but when I got my first auto-withdrawal it was much higher. I called to talk to someone and she said that they add tax and that's why it's higher. But that would make it 22.9% tax which doesn't make sense. She told me they need to make it clear that tax will be added, but they don't say that on the pricing charts.Anyone else have that issue?
My business is opening a new location and I'd like to use a class to track income and expenses for it. I've activated classes in the preferences and clicked the box for "prompt to assign classes" but I don't get a prompt nor can I even find the class box in the register. What am I missing? I'm on QB Premiere 2019 Desktop.
I cancelled live bookkeeping 3 months ago because the live bookkeeper appeared to be under influence on our 1st call - slurring words and speaking nonsense. Since I cancelled the service, I started receiving auto generated emails from live bookkeeping in a high volume. So far I received more than 100 emails with random subject matters. It appears to be a technical glitch. I posted dozens of tickets asking to please have technical support reach out to me or fix the issue. I posted maybe 20 tickets in the last three months. No one has ever called me or emailed back and the issue is not resolved. Live bookkeeping doesn't have a tech support and the general QuickBooks support is not able to connect with them either. It's a black box! I don't want to block the QuickBooks email because I am receiving other valid notifications from Quickbooks online. I wasted so much of my time, time that I need to run my business! I desperately need to connect with a product manager
First, I've seen this question posted previously. I need the invoice reminders to stop! I've followed previous instructions and have turned off the reminders: Gear Icon/Account and Settings/Sales/Reminders. Emails continue to go out. My client does not have the version that has Manage Workflows. My client's customers are increasingly angry and everyone is getting stressed out. Your past responses have said your engineering department is working on this issue and it's been several (more than several) months. Please tell me what the solution is? One emergency is: there's an old invoice that a prior bookkeeper posted incorrectly. Can I turn off email reminders for that specific invoice?
Hello, We are on Quickbooks Online. My client made some business-related purchases out of their personal bank account. They would like these purchases to be in their business expenses but do not want to reimburse themselves (so no transactions will be in their business bank account for these). Is there a way to have these transactions show up as expenses, but not be associated with a bank account? Thanks!