Payments

Hi,I need help recording a few transactions. I am the parent company (corporate office) for a few daycares.  We recently purchased a radio ad for our area.  These ads will be an expense for the daycares.  However, the radio company requires one big lumpsum payment therefore I paid for this upfront from the corporate account.  Each daycare will now pay the corporate account back for these ads. How do I show this on my books?

Our sequence of processing Purchase Orders/Receiving Inventory/Entering Vendor Bills has always occurred in that order.  Upon receiving a vendor bill, we would choose vendor, enter bills & choose the PURCHASE ORDER for which we want to enter a bill.  The PO was shown whether received in full or not.  Since the update to 2021, the only option for entering a bill is from the item receipt(s); the PO is no longer shown to "bill from". The issue with billing from the item receipt is that the field "Qty on Bills" on the PO is not updated/populated.  This certainly can result in AP issues, duplicate payments to vendors. etc.  Seems there is a glitch with the software as furthermore on the Bill itself, when the Show PO button is clicked it opens the Item Receipt.  Tech support advised us to delete/re-enter PO's & redo item receipts.  This is not a practical solution nor would it solve the problem.  They stated that they could note escalate t

I am trying to find out if QB allows for autopay to be set up at the customer account level?  We have customers who have signed our autopay agreement for us to charge their bank/credit card on the due date of their invoices.  The amounts fluctuate and there may be more than one invoice per month. We are invoice based and not balance forward billing.

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An e-check transaction shows delayed as the status. What does this mean?

I can't classify anything when I enter a bill or pay a bill because I am missing the class column how do I get it back?  

I paid an invoice from a vendor twice in the same month. The vendor did not return the money but will keep it as a credit towards a future invoice. I need to record the second payment I made on that invoice so that it is properly reflected in the vendor's account as a credit to be applied to a future invoice. Could you please advise on how to do this?"

I sent a payment to a vendor via online bill pay from my bank, but the vendor never received the check. I called the bank and stopped the payment. In quickbooks I voided the original check and recorded another check (again paid through my bank's online bill pay). Today the original check was deposited back into my bank account. How should I record this deposit?

Hey everyone, Today I come before you to explain my woes with Intuit Quickbooks. It's been nearly two months since my first deposit ($800) was put on hold. This was understandable, as I hadn't yet linked my bank account to accept deposits through QB. A small issue should merit an easy fix, right? Wrong. Fast forward nearly two months and seven (7) calls to QB and I still don't have my $800. Every call to QB support is met with someone who is eager to help, but due to what I assume is a systemic issue with QB, they just can't. "We will escalate your case" is all I have heard, which has yielded no results whatsoever. I've been told that QB support has no way of communicating with the payments department aside from submitting cases to them. So It's starting to feel like the QB payments department can do whatever they want without hearing issues from anyone. I feel disrespected by QB and as soon as I find an alternative, then I'm switching. It's getting ridiculous and feels

Anyone else having mailing addresses rejected because QBO bill pay can't find the mailing address, that the USPS has delivered to for many years?

How do I issue an ACH payment in QBO without using the QB bank (that requires a fee)? To show payment issued for bills as an ACH then I actual ACH via my banks website. 

I received a refund from the insurance for $361.97 on 06-06-24 for a payment that should not have been made and had already been reconciled. Therefore, I made a journal entry: Dr. Bank $361.97 / Cr. A/P $361.97 so that it would appear again in my vendor account as a debt, increasing my payable amount for the vendor.Subsequently, a payment of $336.97 was made, which needed to be applied to that journal entry. When I made the payment, I wrote a check and applied it to the journal entry of $361.97. It was applied, but when I checked the journal entry in the vendor account, it still shows the entire amount of $361.97 as an open balance. I don't understand why the amount wasn't reduced, as I applied the $336.97 check to this journal entry.I would greatly appreciate it if someone could please help me.

We are thinking to transition to Bill Pay from melio and would like to hear what current users think of the service. 

Trying to put a payment link on the confirmation page after submitting a form.  Just need a single button code to pay an amount, not the developer / website code.

I followed the QB instructions in support on how to 'Handle a Rejected or Failed Bank Transfer Payment'.  Step 3 has me create a new invoice that supposedly will help keep track of everything.  Then Step 4 has me move the rejected payment to this new invoice.  All looks good until I look at my list of invoices and it shows the new invoice with a red 'Returned' status.  Done this carefully with two invoices over the last couple months and both are the same way.  Every time I open QB it flags it and tells me that these need attention.  Anyone have advice?  Very frustrating.  Thanks in advance. 

We are a service company and have used QBO & GoPayment since 2016.  With a new tech, we have a new QBO problem.  I am unable to make his log-in work to accept payment.None of this information works: https://quickbooks.intuit.com/learn-support/en-us/help-article/manage-users/add-users-quickbooks-payments/L0EYt1K4G_US_en_US?uid=l5n0onrw I have done the following numerous times and while on Glance w/reps from QBO all with the same result:- I have added him through QBO under manage users as a 'take payments only' user.- I have added him through Merchant Services using the invite link.- I have added him through my GoPayment Admin app, as well as through our other Admin account.  Note: Neither my GoPayment App, nor the other Admin's App show any users other than the person who is actually using the app. So once I 'add' him, the only way I know he was possibly added is because he receives an email to accept my invitation.- We have received each email from all of t

We recently started using QuickBooks and we used the payment link for the first time. We are a company that takes a lot of down payments on orders.  I am unable to find a way to connect the payment received via Payment link to a Sales order. Can someone explain to me how we connect the payment received via payment link to a Sales order?

Quickbooks support told me to email [email address removed]. I have yet to receive a reply after two weeks. Any suggestions on how I can stop payment on the check and have the funds reversed?

I run a construction company and I need to send out estimates on a regular basis.My question is this. Is there a way when I send the customer a estimate that they can accept the estimate online? I previously used aynx for my estimates and invoicing. There was a button in the estimate that would allow them to accept my estimate. Just wondering if I could do something similar with quickbooks 

How can I add a customer preferred delivery method option in QuickBooks Desktop?  Currently the options are E-mail, Mail and None.  I need to add Text to the options.

I recently updated to Quickbooks Desktop 2024. However, the attachments didn't transfer. The attach file is in the company file location, but the PDFs are simply not there. I have them all saved in another spot on my computer. Is there some way to copy them into the attach file? 

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My business does not do a lot of walk-in sales but recently we put some overstock online and occasionally a local customer will come in to buy something rather than order online and pay freight.  When none of our authorized QBO users are there I need a way for another employee to take a payment.  I went to possibly add a user and saw a reference in QBO to the gopayment app, but I am not finding clear information about it.    I use QB payments already so is gopayment just another feature I can add, or is it a separate item I have to pay subscription charges for?   Also does it integrate with QBO?  I saw some references to this not being the case. I just need a way for an employee to take a credit card and have the sale post to my QBO, without paying for added users in my QBO since I'm maxed out, and all these other employees would do is take 1 or 2 cc sales a month in person.    Thanks for any help/info.

quickbooks shows payment from customer under review

Hi,In QuickBooks Online I wish to add a Customer column under Expenses -> Suppliers.For example: In the Image the column Customer would show between PAYEE and MEMO.I do not want this to run as a report as this is used to confirm invoices immediately before they are paid. Thanks,Jeremy