Payments
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I have two customers set up with multiple jobs under each. The parent company (not set up as a customer) is now making one payment for both customers & jobs. How do I apply this payment to multiple customers & jobs? Is it best to merge the customers? If I set up the parent company as a new customer and merge the two existing customers into the new customer do I lose any prior year transactions? After the merge will I see the existing jobs under the new customer? Thanks for the help
Hi. I received one payment from a cental billing that covers various invoices AND credit memo deductions, from different customers. It is easy to apply the invoices - but how to I apply the credit memo deductions to make the bank deposit work? All payments and credit memos are from different customers. Total bank deposit $500 from feeds. It covers Invoice 2 - Customer A - $750, Invoice 4 - Customer B - $750, credit memo 4 - customer C - $1000. I am using QBO. Thanks.
Hello - trying to create invoices with products that I have created in quickbooks - with revenue account codes tied to them - so that they are automatically categorized correctly on income statement. When adding items to invoice - it's all free form and cannot select the aforementioned products.
Thought was because bill was over 100 days past due. So, deleted original bill and reentered it with a more current date.
This appears to be a bug within the system. If I ONLY put 1 email address in the To: field it works properly. This issue should be attending to properly as it makes no sense limiting the emails. If so, there needs to be validation on the input fields.
I would like to avoid having to create a bank account/taking it to a physical bank
This question has been asked repeatedly, but I have yet to find an answer.I built out invoices in quickbooks online. I take in payments and they auto match or I manually match them to the invoice. I am happy.NOW, due to the regression attributed to paypal connector and it's complete lack of functionality, I have duplicate income as QBO refuses to let me match this transaction to the existing invoice.I do NOT want to create a new invoice through connector as they have incomplete info.HOW do I MATCH a paypal transaction to an invoice?I do not want to activate auto-confirm or any other tools, so please do not get distracted from my question (this is common with QBO representatives). Thank you.
O need to talk with an advisor
I can't find any previous customers
I have had customers make payments using Checking accounts via merchant services through QB and the money has not been deposited into my account. Its been 2 weeks. I checked with my customers, they tell me the money was deducted from their account the following day. QB deducted the service fee from my account the day after the customer made their payment. When I call QB the people I talk to can't do anything about it, they create case numbers and I never get a response. Getting frustrated. I would think what they are doing is illegal.
I also haave a fee for $8 on the same date labeled INTUIT 20447623 TRAN FEE 250411 INTUIT 20447623 TRAN FEE 250411 CCD XXXXXXXX0653702 and it is presented to the bank
What is my recourse when Quickbooks sends an invoice is paid, then reverses the transaction due to it being a fraudulent transaction? No where in my email saying the invoice was paid, that it may take 5 business days to clear, and 2 different times I was told by Quickbooks personnel the transaction was fine and they had the funds.Now the buyer has the piece of equipment, and I have no money. This is the first time I have used online pay through Quickbooks desktop.Doing some digging into my merchant services account once I realized I probably wasn't getting paid, I realized the buyer tried paying the invoice 84 times with different bank and credit card accounts until on the 85th time they found one that worked, which triggered the "invoice paid" email.I can get locked out of Quickbooks if I use the wrong password 5 times, but someone can try paying an invoice 85 times over 30 minutes and that doesn't trip some sort of fraud notice?Seems insane to me.
Hello everyone, Typically QBO will match a bunch of customer payments into one amount and deposit into the bank for say $1,000.00 so you don't have to manually match the various customer payments. However, sometimes that match feature breaks and you have to do it manually. To find the details of the $1,000.00 I would go to Sales > Deposits > Select Deposit for $1,000.00. But if the transaction is large - say in the millions, the details will not display all the transaction that add up to that million. Does anyone know why it stopped a quarter of the way and how to fix it? See screenshot of the page I'm referring to.
I already have a blank checks in the printer. I only need to print the signatures on them. Right now I found a way to print signature and date only. Just need date to be gone. I need my checks to be printed like this. NO DATE NO NAME NO AMOUNT ONLY SIGNATURE [Removed attached screenshot]
Payment through QuickBooks not deposited in to my account
Using Quickbooks Online, we were receiving emails about payments being received when a customer payed an invoice. For about 1 week we have not received those notifications at all. I've searched the community database and I can't find a valid answer on how to fix this issue.It states that you need to:Choose Account from the Online Service Center page.Select Settings & Alerts.In the Email Alerts section, choose Yes for each notification you've like to receive.Enter the email address where you'd like to receive this notifications. Click on Save Changes"Except that those options have been removed and the information isn't able to be used, you can only choose a landing page and that is it.. Can someone please help me figure out how to get emails for payments to invoices (Note. They are NOT recurring payments, just normal payments from invoices.
For square transactions do I create a sales receipt?
Can i get a second debit card?
Can i get a second debit card
