QuickBooks Q&A

Amount of PAYG in pay run was change from privious period although gross earnings are unchanged.

I was trying to finalize STP for CHP for FY2023, but I got some validation errors that need to be resolved firstHere's the Warning message: There are validation issues with the Business Settings:Reason: The Pay/Update Date is 350 or more days from the Run Date/Time Stamp. Refer to our support guide for assistance with fixing validation issues. 

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Hi, I've imported a new custom template and would like to set this as my default but I'm not sure how.

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I have a suggestion that would help eliminate errors associated with accidentally posting transactions to heading accounts. Another  anonymous accounting program has the options of labelling all asset accounts as "posting" or "non posting" thus eliminating the possibility of inadvertently posting to heading accounts. can we put this on the wish list of features?

  How to correct my client's Balance Sheet to get the Bank Accounts on top not the Accounts Receivable

Can't connect paypal - 1. error message on one account is: sorry we can't update your account please wait a few hours and try updating. I'm waiting for days and the error message is not changing2. error message on other account is: the code is wrong - try again. I had the code send 5 times - it is defenitely the correct number that I put in. But every time it tells me that the number is wrong.

I understand Intuit  is an accredited data recipient (ADRBNK000013) on the CDR register. If my bank is an accredited data holder on the CDR register why can't I have my bank data downloaded from my bank into my Quickbooks instance?Are data formats different across CDR data holders and therefore Quickbooks doesn't support it yet? Or...??Please help me to understand CDR a little better.

A casual employee was terminated and now 2 years later was re employeed, How do I re-activate a terminated employee

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In my bank feed I had an expense for insurance. I created a prepaid insurance account in the Chart of Accounts. The expense in the bank feed was split into Insurance, GST, Stamp Duty, Broker Fee & Admin as Stamp duty doesn't attract GST. When I have gone to my Asset Account History to do a recurring journal it appears that I have to journal entry every expense (insurance, gst, stamp duty, admin & broker fee) by 12 months. Is this the correct way to do it I do I just make the insurance component a recurring journal entry?

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Bank account has been reconciled up until 30th June 2024 but the quickbooks balance has changed and is now incorrect. How can I find what changed it please?

Quickbooks is no longer showing expenses in the chart of accounts

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I have checked and changed my login details several times. My username and password works just fine with my bank app. I believe the problem started when my bank did away with security tokens. It’s been months and months now. Any fix coming or time to explore other financial software solutions?

I have completed all of the steps to fix this error in the Quickbooks Online help article (https://quickbooks.intuit.com/learn-support/en-au/help-article/banking/fix-bank-error-103/L5VJSg75w_AU_en_AU?uid=lxv3e5xq) and all of my details with my bank are correct and I am STILL getting this error code. I have not changed any details, I have reset my password with my bank multiple times, I have updated with Quickbooks bank login multiple times and it will just not connect. I keep getting error 103. This is the bank I have ALWAYS used with Quickbooks so it's not a new connection either. Very frustrating right before tax time when everything needs to be updated and correct!

I need to remove an amount from an invoice from the previous bas period which will reduce the amount to be paid

i have one employee whose payslips are not being published

Will my previous financial year reports still be accessable if i downgrade