QuickBooks Q&A

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Hi, We have issue with USD bank balance appearing in Balance sheet. The balance as per Balance sheet on Dec 31 is way much higher than the actual bank balance as per Chart of accounts (matching with Bank statement also). For e.g. the actual USD bank balance is 12.62 (CAD 17.037) and correct as per Chart of accounts in Quickbooks Online. But when we run the Balance sheet report as on Dec 31, it shows a weird balance of CAD 723.14 (instead of 17.037). We checked all transactions as per bank statements and all daily transactions are matching perfectly, but the balance is completely off.  ThanksParesh

I didn't migrate any data; it's all in QB online;

cant find options for detailed profit and loss some posts aren't showing up in posted items which were saved

I have tried to open the entries and "edit", but the gl# does not appear as something available to edit.

I just installed QB Premier 2021 (desktop). I activated it and now want to restore from a backup. Every time I click on the restore button or drop down menu, it takes me to the activation screen and asks me to activate again. I have done so several times, but it keeps going back to the same screen. How do I override that so that I can restore my company?

I am not able to reliably find the Account QuickReport.  I seem to stumble across it sometimes but usually when I am in the throes of digging through data and don't take note that I have found the report that I need.

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Outside of the regular payroll cycle?

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to file year end with CRA

Hi, i wish to hide cost price from my employees / users, in Desktop Pro version. I want them to be able to only see the selling price and not the cost price

I am looking into QB Desktop Premier Plus 2024. I need the Inventory Assembly feature to set up a BOM for the finished goods I sell.  Does Premier Plus 2024 have this feature?Andrew

I have been seeing the following message for the last 10 days on my dashboard. It is not showing my most recent transactions (revenue or expenses) Please advise as I am unable to connect with someone via chat as well.  We're working with TD Canada Trust - Easy Web to fix your connection. You'll see an alert here as soon as there's an update.

QB recently automatically updated on my iPad. Now I can't find the Snap Receipt function anywhere! So frustrating. Any help would be gratefully appreciated. Best regards,Keagan

Hi, When I go to create an invoice & enter the customer's name, a box pops up with open Sales Orders that I can use to create the invoice, but I want to get rid of these.(Pic 1) They were created about 4 employees ago as a trial way to create internal PO's. We have since customized our estimates & use those regularly (& convert them to invoices) but I cannot figure out how to get rid of the old sales orders. When I google, it talks about going to the edit tab, then preferences, then the sales & customer tab & company preferences, but when I do this, there is nothing about sales orders.(Pic 2) Other answers say to access from the home screen, just above estimates, but there is nothing there either.(Pic 3) Does anyone have any ideas? I have looked in every possible place I can think of to find the sales orders, with no success. Thank you! 

I want to enter item details on the expense page

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Where I can find or download training certificationn?

Please advise

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