QuickBooks Q&A

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When will the connection to banking be fixed? This issue has been going on, for months. The last time this happen I was told to disable my two factor authentication and then lync QB and RBC. Which I won't be doing. So I need to know when there will be a solution, especially since QB rates keep going up but issues like this remain unsolved.

We have issue posting our bills to the correct AP account. We have multiple AP account in our COA such as AP CAD, AP USD, and Tax remittance.Our concern is that whenever we create a bill it will automatically post to the Tax remittance AP account which makes our P&L report incorrect. And there's no option where we can select or edit the account on the bill.Current transaction journal of our bills is this:Debit     ExpenseCredit           Tax Remittance AP which we need our posted transactions transaction journal to be like this:Debit     ExpenseCredit         Accounts Payable CAD Can someone help us or teach us how to fix it.

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I understand that if 2 computers are linked, one is the main. When I work in one the other one will automatically be updated, am I wrong?

I called and they told me their terms and conditions allow for them to do a hard inquiry on my personal credit. I did not apply for a loan or anything along those lines. I do not pay QB anything, my clients pay their subscriptions. I am not happy about this and I don't think it's right for them to pull my credit history, for absolutely no reason. I have been using QBOA for years, and this only happened last month.

Hello, Is there a way to report on payroll by payroll cut off dates NOT by pay date? I understand that the CRA is by pay day and I'm not looking to change my remitting.  However, my monthly reports are not correct when the pay date is in the first few days of the following month, but the payroll period is entirely within the previous month. Eg. a bi-weekly payroll period is Nov 17 - Nov 30 and pay day is Dec 3.  I'm a new user to QBO payroll. Thank you!

My first payroll of the new year will be dated Jan 3rd, 2025.  I will be processing it the last week in December (30th).  But the new tax tables will not Auto Update until January 1st.So my only option is to to manually change the EI as CPP is not changing? I realize that TD1 amounts will be differently for the new year and there will be tax adjustments. Can I manually download the Jan 1 tax tables after I complete the final payroll of 2024?

Hello all,I am sure there are many that needs to add amounts in box 50 and 52 of your T4s and QBO does not let us do anything but you can do it in QB Desktop so it is very frustrating. This is the response I have received from QBO today.''Going back to your concern, Karine. Upon checking here on my end we still do not utilize the box 50 and 52. As for the update on the feedback you gave last lime, it depends on how much feedback our back-end team gets and that is why we highly suggest sending feedback again through the gear icon and feedback so that our back-end team will reach out on that feedback since it will rely on how many counts of feedbacks and let them verify how many users will be needing the Box 50 and 52.''PLEASE everyone, if you need this, go into your account and send feedback to QBO. Maybe if they receive multiple requests they will add that in QBO.Thanks for your help! 🙂  

What percentage I get charged if my customers use their credit card

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https://www.revenuquebec.ca/fr/citoyens/taxes/biens-et-services-taxables-detaxes-ou-exoneres/taxe-sur-lhebergement/

I don’t want to edit the invoice, I want to edit the auto email template that gets sent to the customer with the invoice attached

Ca me prend pour remplacer (lieu de livraison) qu'il soit inscrit, (lieu du contrat) (expédier par,) sera remplacer par (travaux exécutés par) début et fin des travaux.

We recently got a new computer and after having everything switched over we are not longer able to email our invoices. We did try to update it and put in our email address but it comes up saying can't complete the action due to a missing component.

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What URLs/ports need to be whitelisted in our the firewall so that Quickbooks can communicate with Intuit's servers?  Getting error #403 behind our proxy server and need to know the URL the updates are going to so we can add to our whitelist.    Called QB support and they do not provide that info. 

Hello QBO Community, I run an in-home health care agency, and I use a separate tool to schedule my carers. For each shift, I assign a unique hourly rate for the same employee. For example:On Monday, a carer might earn $20/hour.On Thursday, the same carer might earn $16/hour for a different shift. These rates are not billable rates for invoicing—they are specific pay rates for payroll purposes. My Questions: How can I reflect these unique hourly rates per time activity in QuickBooks Online when running payroll?Is there a way to manage this dynamically through the QuickBooks Online API? Any insights or guidance would be greatly appreciated.

Hello, I live in Canada and recently subscribed to QuickBooks EasyStart for my business. When I created my QuickBooks account I gave it access to my online banking business account with RBC.Unfortunately, now I am getting regular alerts to my RBC Mobile App saying "It looks like you are trying to log on from a different device. Please confirm this is you". And I have no idea if this is an alert related to QuickBooks or to a fraudster. Here is my question: Is there any way to change the way QuickBooks accesses my online banking from an automatic access whenever it wants, to only being able to access my bank account when I am actually logged into QuickBooks and manually authorize the access? Thanks very much!  

Where are my receipt scans.

QB Enterprise version 24 I'm IT. Accounting asked me to enable fixed asset tracking and depreciation schedule calculations in the software. I couldn't find it, so I asked QB support for help.Does anyone know of any add-ons that might handle Fixed asset management? Can we remove FAM binaries from the US version and add it to the Canadian version? Again, I'm not an accountant, but fixed asset tracking that goes beyond inventory seems like a basic need. Any advice is welcome.  Snip of the conversation below if interested. Agent: Thank you for patiently waiting, as per checking, in the Enterprise versions in Canadian Quickbooks, fixed assets is no longer available, I'm sorry for that. Me: none at all?Me: when did that change? Agent: Yes, I already checked all my resources and perks here, consulted our back end team as well, that features is already stop or no longer available in Enterprise version Canada.