Reports and accounting
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A few weeks ago one of our clients had a canceled bank transfer. To resolve this issue we voided the original invoice, created a new invoice, and tied the payment to the new invoice. When we did this it resulted in a credit to the customer's account. How do we remove the remaining credit?
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Hello all!Is there a way to utilize the add/edit multiple items feature by category? We've categorized our items but the categories are pretty useless if you cannot only select those in a certain category to edit. I've tried selecting all the items in a category and then hitting the item dropdown at the bottom of the category lists screen and then add/edit multiple items but this still brings up all items. I've also tried using the custom filter option, but there is also no way to search by category. The only way I've found is to sort by category in the add/edit multiple items list but again this is still showing me all items (which of course makes the program slow down heavily and makes scrolling painful), and the items are then not in order by name alphabetically so they're out of order. Ideally, I'd like to add/edit multiple items in one specific category and still have them in order. Is there a workflow I'm missing here?
I need a report that lists invoice numbers and amounts for paid invoices.
The total invoice is 6k, client wants to pay 1k deposit and then make 4 payments of 1250 each monthly towards the balance. How can I set this up so client sees every payment made deducted from total amount owed too?
Hello, Due to space limitations I needed to start a new QB file on Jan 1. I did not bring over any sales or customer information. This year I needed to issue a refund for a sale made last year and recorded in my old file. The only way I could see to record this was to create a sales receipt for the original sale and record the deposit both dated 12/31. Then I recorded the refund. The problem is that this deposit for that sale (dated 12/31) is showing up when I reconcile my bank statements. Was there a better way to do this? If not, does anyone have any suggestions on how to clear this deposit. Thank you.
We want to customize Trial Balance by classifying the accounts as Assets, Liabilities, Equity, Income, and Expenses. Is it possible, and if so how?
I incorrectly added Vendor as Customer. How do I correct?
We run a small business doing jobs in customer's homes. Most of our work is billed at cost plus. I would like to know how to run a report that shows us how much we billed for each individual item on our bills over the year to try to find profit leaks and areas we could improve our billing process, for instance, dump fees, how much did we spend on dump fees for the year according to what we invoiced for as opposed to what we actually paid, etc... Since when we pay it it goes into one category, but when we bill it, I am billing it under invoices, I want to try to find a report I can run that will allow me to search for a specific Item across all our invoices for the year. Thanks for the help.
The only way out of the invoice or expense record is to quit QBO.
I changed an email address in a vendor record in QB Advanced, but when I sent the statement, they went to the old email address. It seems there was plenty of time between the change for it to be picked up. Should I be doing something else to change email addresses for statements that are emailed to vendor?
Hi! A client i'm working with recently switched from an in house accounting firm to QBO, and I'm unsure on how to record / keep track of the gift card liability that exists. Because sales revenue from that liability have already been collected and long spent, the account balance (if i'm thinking about this correctly), will always be off (thus my books always being off by the opening gift card balance). My best idea so far is to just create a "ghost" account (some sort of asset) to keep it balanced? Any and all ideas are helpful and thank you!
Our pdf attachments to our QBO invoice emails previously showed discounts without any issues. The discount is calculating and displaying on all online views of the invoice, but the pdf is dropping it. We're seeing this issue occurring since we were converted to the new 'modern' invoicing process late in 2023. All settings indicate the discount should be included. Is there a defect or are we missing a setting somewhere?
We began using QBO in January of 2022. I need expenses prior to that time to show on client invoices. Is it possible to enter these expenses without messing up banking info? Using delayed charges maybe?
Hi all, I'm trying to use the management report feature in QBO Advanced. It's pretty cool and seems so promising. However, I'm struggling with changing the reporting dates for a new period. I'm trying to put together a budget vs. actuals report package. In theory I would be able to edit one field each month - the management report period - and have the whole thing update to that period. But it just is not working. My original reports are set to 1/1/23 to 12/31/23, because they're based on the 2023 budget. But no matter what period I select or custom dates I use for the report period in the management report, the budget data always returns the entire year. It seems like I'm going to have to change the original reports to "This year to last month" and duplicate that in the management report. However, once I get to January 2024 and I'm trying to report on 2023, that is going to cause a problem. I have also noticed that even if I update the dates in the original r
We want the invoices to show up in QBO as Paid, but the stamp on the invoices obscures important info that we need to show on printouts for customers and grant agencies.