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Yesterday something happened, either i deleated the right standing balance or something. i called quick books online for a chat but they started me off with a journal, then he ended and left the call. i know have error messages and my bank is completely out. so we started qb in sept but entered older stuff from 2020. the ceo reconciled and gave me a starting balance. i did bank rec for sept and oct 2021 but cannot with nov as error and i cannot fix it. dont know where to look to see or am unable to go back in account history as no visiable error???i need help
First invoice sent, assumed it would add my bank details, it hasn’t
This previously worked. The balance updates but the transactions don’t show
For quickbooks have a helpline?
Hi there, I accidentally paid for a £149 van hire business expense on my personal debit card. How do I record this transaction accurately within my QB Self Employed portal? I want to a) record the transaction as an expense in my QB Self Employed portal and b) reimburse my personal bank account. Thank you to whoever is able to help. Kind regards,Chris
its only showing half my expenses on my profit and loss reports which means its saying I have a much larger profit than I actually do
"we can't open this now please try again later" message when trying to upload receipts - QuickBooks (android) app
Hi, I use QB online Plus, I had to switch on the shipping address to my sales invoices.However, although the 2 address are different and the company name is different, when I create an invoice, the company name displayed on both the BILL TO and SHIP TO are the same!! JUST the company name, the addresses are different, and I cannot understand why!!I have contacted QB and spoken to 10 different advisors, none of them could fix the problem. I even tried to delete manually the company name appearing in the shipping address, but nothing.I do not know what to do anymore, can anyone out there help?
When entering a new transaction we will always enter a reference number for the transaction so that it can match the reference on the invoice, credit card bill or whatever. My problem is that all too often I find that the limit of 11 characters for credit card transactions is too short. When entering a regular bill or a general journal entry the field size is a full 20 characters. Can somebody from Intuit ask the developers to increase the field size for credit cards to match this, please? Is there a workaround? Thanks. Angus
Hi, I have a debit for a purchase I have made that has come through online banking. I now also have a credit for a refund. When trying to add the refund it assumes its a sale so i now realise I have to go through a process to record it correctly. I believe this process is as follows:Create CreditCreate DepositPay BillOnce i have completed the above steps do i then 'match' the debit and credit in the banking section or is this not necessary? Thank you This is RESOLVED. I didn't need to do step 2 as i have online banking so the transaction pulls through automatically. I only needed to complete steps 1 & 3.
the suppliers statement shown their 3 bills to me minus my invoice to them.
I can only see recent invoices and customers.
Has it been hacked?
Morning All.I have a number of invoices from suppliers which are showing a discount. i would like to add this to quickbooks but i dont seem to be able to do this. In accounts and settings I have enabled the discount, but when I go back into the invoice I cannot see where I can put the discount. What am I missing? many thanks
I cannot match my week 1 invoice as it includes VAT which I didn’t receive until week 2. Also week 2 doesn’t match as i’m getting the VAT from week 1 invoice. Is there a way I can match these amounts?
