Banking
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Would anyone be able to help me with a problem I keep getting with the mobile app. I’m using quickbooks online in conjunction with the mobile app and I have my bank account linked with it but for some reason it keep saying transaction can not be completed, we ran into a problem. It’s fine if I do it on the main computer anyone have the same issue?
Hi,I am working on QBO for the first time and I am trying to figure out how to reconcile my imported Bank transactions and Paypal transactions.I don't take payment by Paypal but I added the account as I use it to pay for items such as Ebay purchases and hosting.On the Paypal bank screen I have my purchases and 2 days later the payment is taken from my bank account.What is the best course of action? Add the invoice, then match to Paypal but this leaves the main bank transaction.I have not started credit card yet but I assume that will be the same/similar method - I'll leave that for another day :)Thank you.
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The current account, and business savings account still connect and download transactions correctly, but the credit card account no longer connects. I enter the bank provided verification code and it just rejects it and asks for it again.Previously I validated all 3 accounts with the same code. Anyone know why the credit card may have stopped working and how to fix the problem?Thanks
I recently started using Quickbooks and ran into the 108 error trying to connect my Clydesdale account. After having a ticket opened and subsequently closed due to no resolve coming, I'm starting to lose hope. I've looked through the forums and seen this issue has been going on 9-12 months now. Is this something QB is working on fixing along with Clydesdale or is it being left?
Hello, HSBC have now made it impossible to log in to online banking without a digital secure key password, and ever since this has come into effect, my accounts are disconnected from QB and I don't seem to be able to reconnect; I get error 103. I checked with they bank, and they confirmed the issue, but asked me to contact you to resolve the issue. Thank you!
Paypal feed stopped working at the end of July In the dashboard I see:Something isn't workingSorry, we can’t update your account. Please try updating again later.(1)We reported this and will notify you when it's fixed Have never received any notifications! If I try to reconnect I getSomething unexpected happened and we couldn't connect to your bank. Any suggestions?
Hey! In my banking tab when I receive money from a customer I can't match it with an invoice, I don't even have this option, I only can match it with bills but it doesn't make any sense! I suppose to match received money with invoices I have issued invoices. Please see screenshot attached. In my other quickbooks account i do not have such problems, and idk how to solve it here.Please help!
need some help please. i have invoiced approx 12 customers who have also paid these invoices but i cant seem to mark these as business income as my bank account wasnt linked at the point of invoicing, can anyone advise me how to mark these as business income so that it is reflected in my accounts?
Hi There, I'm looking for a bit of help, this may seem like I silly question but is it normal to add payments received into an expense account? Basically I have an expense account for postage and in the past I've cancelled some labels and received a refund of the amount later down the line, can I just add this refund (payment received) into the same expense account the original payment was assigned to? Also wondering if the same would apply to my sales account - sold some items, categorised the payment received as a sale, but if I processed a refund for the transaction (full or partial) would I add this sent payment into the same account? Thanks, I hope that makes sense
