Banking
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I was seeing my personal and business transactions in my QB feed.I thought is was because I have two Starling accounts with the same log in. I decided to unlink and re link my business account but have now lost my reviewed transactionsHow do I get them back?Thanks Oscar
I have not entered any new starting balances. I simply did the regular reconnect you have to do and now it is out by a few thousand pounds. This happened before and I eventually found that a transaction had been created for a very large amount out of nowhere. QB support staff have not been able to say what went wrong or help and said I needed to work through every transaction I have ever done and put against my bank statement. This of course is a massive task!
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I've tried to do this whilst in incognito and it still doesn't work
Hiplease can someone advise me about the issue i have.I have downloaded 2 months worth of bank statements and they have all been categorised and are all showing in the register but none of them have got a C Cleared next to them, if i then try to Reconcile, it doesnt show transactions there at all ??Thank you in advance
Hi,I currently use Square terminal for card payments against QBO invoices.I want to allow credit/debit card payments as an option on my invoices that can be paid online, I know this can be done via GoCardless and Paypal, it's a huge shame Square isn't an option.I don't want people to pay using their paypal account, But fine by credit/debit card managed by paypal, can the paypal account option be disabled but still allow paypal by credit/debit? Also except transaction fees for GoCardless is there any other costs eg monthly for using direct debit feature and I assume automated payments comes under this with the 3% +20p ?Is there any other pay customers can pay invoice online?Thanks
Hi,So I have a liability account, that has a Bounce Back Loan in it. Lets say for £10,000. It's Negative £10,000. That's correct. Fine. So I sync my bank transactions and apply the payment to that account. That's fine. But my interest has started coming off as well, it comes off the Bounce Bank Loan account and adds onto the balance. How do I reflect these interest payments in the BBL account and apply them to a expense P&L?
I am using QBO UK for the first time and I am normally able to update bank recs when invited as an accountant. Do I need the primary admin to undo it? If so, are there any instructions I can follow?
can anyone help, I have been messaging quickbooks all day as my Natwest account won't connect to quickbooks its keeps saying technical issue code 572 ...any ideas.I can get all the way through to select which account to use and then says technical issue I have been trying for 3 days
I'm using an App to sync the data, and that seems to be working, but without this Account showing in the Banking view, I am unsure if this is the right approach?
Our American Express feed was working, then got a notice saying under maintenance until 14 October, then an email from QBO saying I needed to re-very, now getting a under maintenance until 21/10/2022 at 19:25:00.Whats going on and when will it work again?
We're aware of an issue where customers are experiencing error 580 when trying to connect or re-authenticate in quickbooks. This is impacting all banks and we're working to resolve this as fast as possible.We appreciate your patience whilst we get this fixed and if you have any further questions, please post them below. We'll also be updating this thread as soon as we have an update. Thanks - Jack
There is an issue impacting some customers with Open Banking connections. Customers may not be able to add new connections or update transactions in their existing connections. Please drop a comment on this thread, and we can keep you updated with when there is a fix in place.
Bank entries were duplicated, how do I delete them?
can anyone help, I have been messaging quickbooks all day as my Natwest account won't connect to quickbooks its keeps saying technical issue code 572 ...any ideas"It will allow me to select that I won't to use but won't go any further just says technical issue
How can I amend this please?
Since the 90day reauthorisation, Cooperative business bank will not stay connected to my QB account. Yes I reconnected on the app, phone web browser and the laptop. All times it connects to then disconnect a few hours later. I’ve complained to cooperative who wash their hands with it. I’ve been on the phone for hours and hours with QB agents. All of them can see the problem but cannot get it fixed. Often putting blame on the device, platform I’ve tried to reconnect with. I have to connect the accounts every time I use QB. I’m missing transactions through October to November which means my profit and loss is not correct. My entire financial year of book keeping is on QB, with my accountant observing. It’s all about go to [full name removed], if QB doesn’t configure a stable connection with Cooperative bank. I’ve requested a refund for October payment whilst the problem exist. To now have that rejected, saying it’s not within their terms of cancellation. I’m not looki
I received an email a while ago stating that the banking system with HSBC specifically we wouldn't need to re-authorise every 90 days after the 19th of October. I've now had to re-authorise twice in two weeks! Although not time consuming could this be another Intuit false promise?