Banking
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Every time I have to refresh my paypal connection I get a duplicate paypal account and duplicate transactions this is becoming a pain as I don't want to delete one in case it removes older transactions that weren't duplicated and it will take ages to hunt through and mark them all as duplicates. Also the QB assistant function doesn't work anymore it just shows my last query and I can't ask anything new. Thanks
Barclaycard not adding to QuickBooks
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Hello, please post the banking error code you are seeing below on this thread so we can get an expert to help you through the process and resolve it as quickly as possible. If you haven't already checked, this guide may help you identify common errors that we're aware of.
Entire account not just stopping a subscription
I would like to delete my account
I can’t get Capital on Tap set up as a credit card account, to link to my QB account
Getting error 9999 for 2 days
Would a transfer after a year of getting to know QB be worth the hassle? I was just about to use it as my full book keeping account, saving me time using excel every month and working it all out for my self. Then this all happened. And I’m loosing faith the company understands how difficult self trading is becoming. This morning has tipped me over the edge after spending 2 hours explaining the fault is on multiple devices and therefore cannot be an isolated cache fault. I’m now awaiting for the technical team to respond and hopefully be a step closer to find my receipts and link it all to my app. My frustration with it all. Is the time and effort this company seems drag. I’m self employed and the time spent with these problems is at an extreme cost to my income. I spoke with annoyance, trying to clarify the problem is beyond their troubleshooting questions. The process is too long. To then find out, the in house communication doesn’t exist. Confusion when
I have had two banking accounts connected with QBO from Revolut (one with GBP and another one with EUR) for over a year or more. Working on Q2 accounts, the connection needed reconnecting, failed again and again and was given the option to reset, i.e. remove the two connections I had and set them up again. It's been impossible since. QBO and intuit in general makes it very, very easy to grow frustrated. I have multicurrency setup, I'm choosing only GBP to start, but the same happens if I choose EUR. I keep getting this message, for days: Something unexpected happened and we can’t connect to Revolut.Try again in a few hours. (591)Tried with different browsers; no dice. The whole authentication/authorization process with Revolut's app to allow this works just fine. Any help would be appreciated.
I usually use the PC, but am on an iPhone only this week so only have the app
how can i draw a line under last years totals ?
We would like to automate our supplier payments as this is currently a lengthy task. Is it possible to 1) add bank details to a supplier account and 2) Customise a report that can be exported and used to upload directly to our bank (rather than having to manually enter the payments in our banking app) I can't see any fields on QBO that allows for bank details to be entered. Is this something that is available on QB desktop?
I’ve also tried Unlinking the account first. But still get the same result between both Apps asking for Permission
How do I unlink a bank account?
Hi Everyone, When the Starling bank feed's went live, i connected this up with my client, my client used Pots but there was no way to link the pots so i set up a bank account manually in the COA and put opening balances for these pots, which from this it all seemed to be great. Now my client has just called up whilst reconciling, within the reconciliation period there was some money moved from the main account to one of the pots, Quickbooks have pulled this up on the bank feed which we transferred to the Pot, but it does not appear on the bank statement. So the only way we can reconcile is by unticking the movement of money, I have no idea how this will work as i'm guessing Starling works in the way of its all one account but just split up, which doesnt really help when you cant connect the pots, so the movement of money cant be tracked in QBO. any support or guidance would be great, i've tried speaking to Starling direct with no luck. thanks,Ryan
HiRecently took a Natwest bank loan for a new van (Natwest is the business bank as well). They have created a new account with the loan amount as a negative and transferred the full loan amount into the current account, where it has been used for said van purchase. So I've searched how to record this, I'm a bit of a numbty with regards this and getting confused, I see replys saying record in Cahrt of Account "Long Term Liabilities" but that option isn't there? Then I need to record the repayments
Hi, I'm wondering if there's a way to stop this, customer services completely clueless as to what I am talking about. I have to upload a .csv for banking due to multiple issues with QuickBooks connections. I'm working with a large set of accounts whereby the client regularly pays one lump sum amount to a supplier for multiple bills. Easy enough you may think, but, for some reason, QuickBooks has splits the payment down in the reconciliation screen to match the bill payments, not what is on the bank statement. For example, if a lump sum payment of, say, £10.000 is paid off to one supplier for 25 bills I apply the lump sum payment from the bank upload to pay the bills, but instead of the £10,000 figure showing up on the reconciliation screen, which is what is should be doing there are now 25 individual bill amounts to be reconciled instead. Because of the size of this account I now have to sit with a calculator and manually add up the individual amount t
