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We accidentally paid an employee $400 via direct deposit, instead of $100. The employee returned $300, we voided the $400 paycheck, and we registered the correct $100 payroll as a paper check. I don't know how to categorize this to reconcile our accounts. Currently our chart of accounts sees payments of $400 and $100, and a deposit of $300. This leaves our balance at -$200, instead of -$100. I thought I could split the paper check transaction to bring the sum to $0 while still including that payroll item so our tax liabilities are correct. But when I try to edit the item through either bank register or payroll item's transaction journal, I just get sent to the Payroll Summary reports page.
Hi there, Some transactions are missing on the bank transactions to categorize them for reconciliation, however, these missing transactions are showing in the bank register. Can someone help me to solve this? Thank you in advance. Danielle
I have just started setting up and connected by bank account. It is showing my business payments/expenses as incoming payments and my business/client invoice payments received as a negative or outgoing. Any idea how I change that to swap it over? This is for a Merrill Lynch CMA account. Interestingly, I also have Bank of America accounts that upload the transactions to the correct credit/debit columns just fine.
A bank transaction rule was identifying a lot of our payroll items as Quickbooks subscription payments. This would categorize them as office expenses, and then we'd have the duplicate entry in our reconciliation page for the actual payroll item.Some of these office expenses were reconciled before I knew what was going on, so I took the following steps:In the bank register in the chart of accounts, I unreconciled the mis-identified office expenses.In the categorized bank expenses, I clicked "Undo" on those items.In the For Review section, I matched them to the proper payroll item. Many of them automatically matched.This seemed to do the trick, but I'm still unable to match one transaction. I think for this transaction I identified it as miscategorized in the Office Expenses report in chart of accounts. I skipped step 1 and went straight to undoing the categorization.Now when I try to find other matches, nothing comes up for that amount, even after expanding my dates and filtering by All
My client has a QuickBooks Checking account and the bank feed has not updated since Jan 18. This is when the NEW feature for QuickBooks Checking appeared in the Account and Settings section so I'm wondering if something has changed due to the NEW feature. The bank feed tries to update and reverts to a green check mark, but the new transactions don't show in the bank feed. I've tried various ways to get it connected again (incognito browser etc) but it won't connect. Is anyone else having this problem or have suggestions on what to do?
our business cc has a primary card number and an additional number issued to an employee. purchases are applied to the respective card numbers and appear as such when downloaded from bank feeds. payments sent to cc issuer are directed to the primary account number. our QBO chart of accounts was set up with 3 accounts - a parent account and 2 sub-accounts that correspond to the respective credit cards. Is this the correct set up? We were instructed to apply payments to the parent account but, when we reconcile, the sub-account balances do not change to reflect what is happening in real life. Our accountant states that additional entries are required to effect the sub-account balances? It feels like there should be an easier, more direct method?
I am newer to bookkeeping and am helping out family with their books. There are two Chase Bank credit cards on the account and are setup as sub accounts under a parent account in the chart of accounts. I will call them card A and card B; card A is the main credit card where all the transactions show on the statement and therefore populate in the reconciliation page; in bank transactions both cards show their respective transactions when needing to be categorized. What has been happening is that the card A has been reconciled for 2024 but neither card B nor the parent account have been reconciled. In order to reconcile card A, all of the transactions on card B were "excluded" on the bank transactions page, then those transactions were added manually as expenses to card A so they are accounted for and so that reconciliation could be completed. This is a two-part question:1. When I go to reconcile each card, card A needs to include the transactions for card B i
I have PayPal set up as a Bank Feed to my QBO account. Periodically, I transfer amounts from my Paypal account to my actual bank. When the transferred amount shows up in my PayPal feed, I record it as a Transfer between accounts, then match the deposit transaction in my Bank account feed. Easy. Until today.I noticed that my PayPal transfers (money moving OUT of PayPal) is showing up in my QBO PayPal feed as funds RECEIVED. This is a pretty basic fail in QBO, which just started in the past few days. Nothing has changed on the PayPal side - I can see three consecutive bank transfers in the past month, all posted exactly the same way in my PayPal account. The first one came across to QBO correctly, but the next two are in the feed as "received" rather than "spent". This error needs to be fixed asap by QB engineers.
I have just found two large withdrawals from my business account that were unauthorized. Has anyone had this issue and who can I contact to track down this money? Thank you!
Tried to use mobile deposit for checks and it simply doesn't work. I call support and they transfer me around and when someone finally said they could look into it. All they could tell me was that they couldn't process the check. I am a real estate agent and my commission checks all come from the same company. If they can't tell me why I can't deposit any of them what am I supposed to do. I tried depositing a check from a personal account. Just a check someone made out to me and they still can't process it. Apparently because it is hand written. Support also told me that all checks for mobile deposit must be printed. No hand written checks?!? Where does it say that in the requirements??? Did I miss it somewhere? How does ANYONE do mobile deposit of checks with QuickBooks Checking? Has anyone actually been able to do it?!? When I called support they first time they transferred me around to someone who said he could help and after giving him all my info said he would have
Hello! When I record my deposits, they go into my register as a lump sum. However, when I go to reconcile, some of that lump sum is on 2 different bank statements. How do I separate the lump sum so I can reconcile correctly? I have been re-adding the deposits alone to make the reconciliation work, but now my register balance is higher than it should be. I am afraid to delete the recorded lump sum deposit. Any suggestions?
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Hello Community, I have a parent account of Bank with two sub accounts Acct 1 and Acct 2. Before the change both feeds came in under their account numbers from the same feed under the name of Bank which had one feed. There are now two feeds. Bank has a different feed under digital banking. It shouldn't be getting a feed since it' a parent account.It's a whole new business website that the feed connects to with digital banking. Acct 2 imported fine with its unique acct. number using the old feed. I can't get Acct 1 which also uses the old feed to import because the import goes directly to the parent acct. Bank. Bank has a connection to the new digital feed and the same account number as Acct 1. So even if I identify that I want to import into Acct 1 when the import comes in the imported transactions go into the parent acct. Bank instead. Should I disconnect Bank from the online feed? And should both Bank 1 and Bank 2 be disconnecte
I received a payment via ACH (Quickbooks Payments) and after 1 day it is marked as "cleared". I delivered the product and now 2 days later it says the payment is "disposed". The payment's status is "disputed".The customer doesn't answer my emails, what should I do now?
I am pretty sure this is easy to do, just don't know how to do it. I got paid for 6 invoices in one Bank Deposit. How do I accept the deposit and then apply the deposit to show that the deposit is for payment agains the 6 invoices. The company chose to pay in one lump sum for all the invoices. The bank deposit shows in the my banking section, but I have not added it as of yet. Waiting on further instruction before doing so. Version QBooks Online Thanks -GM
On the first day of each month, Quickbooks posts a $25 charge to my Amex Platinum card. The note/memo information for each charge says "AT&T DATA W2GO". However, Amex has no such record of a $25 charge, and I have no account with AT&T. I believe that Quickbooks is downloading a $25 charge, but that it is not an "AT&T" charge, and that the note/memo information is wrong. It is not billed to my Amex, and isn't an ATT charge. How do I figure out how to categorize this expense?
Hi, I am unable to select which Chase account to connect with QuickBooks Desktop via Bank Feed. When I try to connect, all accounts (including those unrelated to the entity in QuickBooks) are checked and greyed out. As a result, I would have to connect all accounts to this entity in QuickBooks. Can you please advise? Thank you. Mandy
My client has not connected his bank to QBO yet. I want to get started with his books by manually adding the transactions that I've downloaded from his bank. Will there be duplication issues if I manually add January transactions and later, in February, connect his bank to QBO? Just wondering if connecting the bank feed after I've already manually imported them might create duplication issues. Thanks!
I am new and want to track expenses from my last tax year.
So my webconnect was missing a month of data, so I had to manually do the download and attempt to import. I keep getting the error as above.. then asks use an existing QB account that are all rando ,like other expense, other income and Paypal... or I have to create a new one and then merge the two.. dont want to keep doing that, it scares me that something will get screwed up. So what makes it not match ? I assume I need to edit something in this file to make it match my actual bank account in QB.. would the name be wrong or account type or number ? I did alter my account number to have leading zero's and its checking... but not sure if the name is wrong ? since the name in my file and the name on the error dont match up.. so not sure where that is coming from. So what needs to match what in QB and my file so I can get this to import correct. and for the record, if I hit download transactions again from my bank it says I'm all up the date. thanks for any insite.
I would like to ask for help when entering a snapshot receipt in QBO. I always end up creating a duplicate on REFUND receipts. Should I be categorizing refund receipts as an expense, rather than a refund? How will QBO know if this is a refund if I classify it as an expense? I don't want to throw off my books when reconciling.
I tried to record this as a deposit to the bank account, but the result was a negative amount reflected in the asset column of the balance sheet and no change to the bank account balance.
