Banking
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In the Merchant Service Center the transactions are greyed out (where the customer name is) and I am unable to "Add Payment" unless I manually receive the payment under the Customer then make the Deposit. This was working OK until this week. Usually, after I manually receive them they would disappear from the Merchant Service Center. Now, they are saying the payment was "dismissed" or "auto dismissed". Another new thing has happened, where the transaction background (where the customer name is), is now white but the customer name is grey. This presents the same problem where I have to manually receive the payment. Ideally, I would like to just check the customer name and then select "Add Payment" - this is what we thought using Merchant Services would be like and it is rarely like that. In the hundreds of transactions I've received recently only maybe 10 of them were able to be easily added without manual entry. When calling QB previously the person we spoke to was unabl
My QuickBooks only shows information from this year but I’m needing it to show info from June (when my business started) of last year to December of last year.
When the payment posts you have 1 new transaction in your linked business checking account and 1 new transaction in your linked business credit card! How do you classify those 2 separate transactions?
If we set up USD as home currency, how could we do the bank reconciliation since we have two bank statements, one is in USD, the other is in CRC. Does that mean we could set up home currency bank account and CRC bank account. But I'm not sure how we do the reconciliation with CRC bank account. Would you please advise? Thanks for the help.
Second concern is that I have a payment sent to me on hold, and says needs attention. and an email was sent to so to help address this. but no such email has arrived. been waiting 2 weeks for payment. aggrivating
Hi Community, I cant seem to find the problem and, even worse, remove a random deposit adjustment from my reports of Square sales (image below). I have tried disconnecting Square from my quickbooks and adding each Square sale individually from my bank statement (image below). There is a random Deposit adjustment of $100 which I did not receive from any client or sale. Where is this coming from and is it possible this is happening elsewhere in my quickbooks, showing income that I did not actually make?
I refunded a credit card transaction within a minute of the charge and the customer still hasn't received the money on their card?
some of the check is not in the bank data and the materials is not chronological?
I have imported my cap one transactions and it will only import current transactions..... i need the transactions from 2020
Unlink my ***** card
I know QB offers an instant transfer option, and it has a fee, but I would rather have my transfers a couple days later than pay the fee. How do I re-set my account so I'm not getting charged this fee - it just started showing up on all my ach transactions!
Total newby to quickbooks and trying to figure it out. When I connected my bank account, my opening balance equity showed up as negative and now everything that goes in also shows as negative. My Bank balance is showing $6,210.65 but my Quickbooks balance shows -$2,303.85. How can I fix this and why did it happen? Someone please help!
I set up a "corporate" class for my payroll but I need a way to automatically re-classify these transactions across my 9 locations.
I have a deposit that is sitting in my undeposited funds which includes 2 sales receipts and 1 invoice payment.they were connected to undeposited funds due to the actual deposit being done and included all of them.When I did my bank feed they didn't show cleared in my register so I put them back into review and I can't figure out how to fix it.Please Help and Thank you