Employees and payroll
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Has anyone set up and successfully sent employee pay stubs via Quickbooks Workforce through the Right Network? I have not been able to send my employee paystubs via Quickbooks Workforce through the Right Network portal. I have been trying to send pay stubs now for over a month. First, I contacted QB payroll, then QB Workforce, and then Right Network. I have gotten nowhere with this effort. Please Please Please somebody point me in the right direction. I'm starting to wonder if Quickbooks Workforce can transmit through Right Network.
The direct deposit is pending right now. Can I delete the check, change the bank account and then resubmit the check? Will that delay his deposit?
Direct deposit has repeatedly failed. Funds are taken from our churches account, but never reach our pastors account.Over the course of 6 weeks, I have spoken with several customer service reps. I am told each time that Direct Deposit is set up correctly, yet it is still not working. We are a small church with 1 paid employee.Confirmation from QB payroll that they have our churches correct banking account number and our pastor’s correct banking account number.Confirmation received after sending DD that transaction was successful.Confirmation from our bank (Regions) that funds are taken from account. Any help you can offer will be very much appreciated.
I purchased QB Contractor Payroll today and tried adding a few contractors. They get the email that allows them to self-onboard, which they begin by logging into an existing Intuit account or creating a new one. After that, they get a page that says "We're creating your account. This may take a minute." I attached a screenshot sent to me by one of my contractors. Unfortunately, this page never goes anywhere. No matter how long they wait, it never completed. Refreshing gives a page that says "This invitation has expired" (as does re-trying the link in their email). This has happened with three different contractors using different browsers as well as "Incognito Mode." If I can't get this to work, there's obviously no way I can use this. Has anyone had this problem?It's also worth noting, it won't let me resend the self-onboarding email: I know where it's supposed to be on the Contractor's page, but the link just isn't there.
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My scheduled direct deposit isn't going out. What could be the cause of this?
Why does assisted payroll not have a dedicated customer support line anymore? 4-1/2 hours to get a TPA number to add them to a new state WH and UI account as third party admins. 30 minute chat, given onboarding number. Onboarding can't help, transferred me to customer care. Customer care now handles everything and knows little about all areas. I found other providers that actually list their TPA account numbers on their website. How simple. Instead I had to go thru chat, Tier 1, 2, 3 and finally Tier 1 was able to connect to a manager who gave it to me in 10 minutes. Total time on the phone 4 hours. It is mind boggling how BAD Intuit has restructured their support. And can I mention that our tax notices are emailed to the address they give us and NO acknowledgement and lately NO response either. C'mon Intuit, get it together already. Your ProAdvisor support team used to be the best. No you have the worst customer service I've ever dealt with.
My partner and I have been using Quickbooks since 2020, for our books, and mainly our payments to our contractors. Since June 15th, our DDs were put on hold, and a day later, our account was put on hold or deleted, as whenever I try to login, it says "there is no account existing with this email" which is completely bizarre because we have been using it for so long, and suddenly we have been kicked out. We get a mail from QB Payroll Fraud Department, that you need to submit your DL, Incorp Form, and Bank Statements, to us, which we do, and then after so many days, they ask us for a Bank Rating Form, which has way too sensitive information, and asks us that our bank should fax it to them. We try it with our bank, and then we get no update, except the message that your bank has submitted the from with blanks, and tell them to fill it again. Our banks is having a concern to fill all this out, and we have been put on hold for so long!!! There is no updates, no reply, no feedback, and we ha
I created a payroll in QuickBooks desktop, but did not use the correct amounts. I tried to delete it, but posted it instead. It has been posted in the future, awaiting cutting of the checks, but I would like to delete the whole payroll and correct the mistakes. Is this possible? Thank you for your help in this matter.
I am set up as the secondary admin for our QB Enterprise system. Recently I was trying to invite a new employee to have access to the QB Workforce site. But when I clicked on 'Managed Payroll Cloud Services' link, I received a message which stated, "Only the QuickBooks Administrator or an External Accountant can perform this action." Does a secondary admin not have the ability to send these invites and/or access the cloud services?
Is there a way to pay employees some Holiday pay on a regular paycheck with other non-Holiday pay and not have PTO accrue on the Holiday pay? Is there some set up for "Holiday" pay that I am missing.If the Holiday pay is all that is on the paycheck, I can mark "do not accrue" but I want one paycheck for the two weeks including that one Holiday.
Hi,I have over 100 contractors that receive different amounts of pay. Is there an easier way to upload an excel spreadsheet with their company name and amount to pay onto quickbooks without manually entering each name and amount?
I am trying to resend the email invite for a new contractor to enter direct deposit info, but the email link does not appear under their name. How do I resend the invite?
We host QuickBooks on a terminal server for our clients. One of our clients (using Enterprise 2022 Desktop) is trying to set up direct deposit. However, when she clicks on the option to set up direct deposit in the Employees menu, it will not connect. It just spins and spins the pretty blue dots. The server uses Chrome as its default browser. Is there something we need to do with Chrome, or perhaps with the firewall in general, to get this to work? Alternately, do we need to install Microsoft Edge? I know Microsoft discontinued support for Internet Explorer and I would hope that we don't need to do anything regarding IE, but if that's what we should be looking at, what should be be looking for?
Ran payroll and no direct deposit payment went through
On the Payroll Item Mapping Tool, I'm missing "Holiday Pay" on the Holiday Pay drop down box on some of the employees under the Map Employees tab. But the "Holiday Pay" is showing on the drop down box on our 4 newest employees. Is there a way to update the payroll item list in the drop down boxes (see attached file) for all employees on the Payroll Item Mapping Tool?
I have managed several payroll provider transitions. QBO is the first platform that will not provide a listing of banking information by employee to aid in this transition. QBO is also the only platform I have seen that encrypts the numbers with no way of making them visible again. Does anyone have any out the box solutions besides reaching out to each of our employees to update the information?
Our company has been using Quickbooks Online for four years. We are a Mac only office. Check printing is a constant crap shoot because of continual alignment problems. We have purchased Intuit checks and envelopes to eliminate problems. In the past the alignment issues would pop every 2-3 months but for the last month we have alignment issues every day and the alignment tools and procedures are followed to the letter. We call tech support and are told switch browsers. We have tried Chrome, Firefox and Safari and yet we still have daily problems. Tech support makes us go through the same drill each time and yet we get no resolution. We only use one computer and printer which has not changed. We have asked for our problem to be escalated and are promised that a supervisor will call us back... which never happens. Printing checks is not a "nice to do" thing. We have payroll to provide our employees and payments due to our v
Intuit 941 worksheet clearly says Q3, when in fact the # is only for one month. Why would Intuit provide a quarterly form with a monthly #? IRS sent me a letter stating I underpaid, and charged me int/penalty. I would like Intuit to reimburse me.
I'd like to be able to create routing in quickbooks somehow.
