Employees and payroll
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36 days. That's how long my payroll account has been on hold. Hours on the phone, always told 24-48 hours. Never get contacted. Emails asking for additional information go to a blank page or do not instruct me what is needed. All this - at the end of the year. I can't pay employees. My taxes are not being filed (which I pay for). Can't process W2s. Nightmare. It's truly remarkable to me that this is possible.PART 1 (the bad part). In early October there was a fraud attempt on my account. Thankfully, Quickbooks acted quickly and caught the actors before much damage was done. Yet - even with that quick action, it took 14 DAYS to regain access to payroll. I spent endless hours on the phone and ultimately had to escalate it way up the chain. The problem? My account was under "Middle Name, Last Name" but my ID is "First Name, Middle Name, Last Name." This threw them for such a loop and no matter how many tim
Has anyone found a work around for the fact that QBO ridiculously does not allow adjustments to payroll liabilities. The recommendation is to contact support but everything that I have read says that is a useless process. This is one more reason why I think QBO is a STUPID program. The more I dig into this the more I find issues.
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Just migrated from desktop to online and not finding 2023 employee payroll history.
I contacted support and they said it is not required to be displayed on employee W-2...however how would the employee know if it was deducted for them otherwise? Every company I have worked for in PA shows it on employee W2. Am I the only one having this issue?
My AZ DES SUI letter provides a new UI rate of 0.04% for 1/1/2025. When I go into the settings to update this rate I get an error that my rate has to be between 0.05% and 14.03%. How do I get Quickbooks to accept my new rate. I believe I had this same issue last year and I had to call quickbooks and have them update it for me. This is only an issue with Quickbooks online
Does anybody know how the QuickBooks Online payroll works for sick pay accrual?In California, employers are required to accrue 1 hour of sick pay for every 30 hours worked per employee. They are required to allow employees to accrue at least 24 hours per year and carry over up to 24 hours of unused sick pay from one year to the next.I see there is a way to accrue sick pay based on hours worked. There is also a field for the maximum sick pay hours.It doesn't seem to work if there is only one field for maximum sick hours accrued because there are two limits, one for the carryover hours from last year and the other for sick hours accrued in the current year. If I enter 40 as the limit then it will no longer accrue sick hours in the year if the employee is carrying the maximum hours from the prior year. If I enter 80 then it could accrue up to 80 hours just for the current year if the employee had no carryover. Am I missing something here?
I'm self-employed and using QuickBooks online.We are planning to use Mega Backdoor Roth strategy with Solo 401K. Our plan allows ROTH contributions for both Employee and Employer. Also, it allows After Tax contribution in accordance with Mega Backdoor ROTH strategy. All 3 types of contributions need to be made through monthly Payroll.How do we set this up in QuickBooks Online Payroll setup?Appreciate any assistance on this.
I have my pre-printed W-2 forms from quickbooks and there are two employees per sheet that can be printed. I get the top one aligned and the bottom one is off by a line, I get that one aligned and the top one is off by a line. How can I fix this HELP!!!
The OSHA 300A log instructions from the Dept of Labor require that we add the total number of employees in EACH pay period. We pay weekly so that is 52 pay periods. Is there a way to do this easily, i.e. not have to do it 52 times?
I was told by our accountant I have the Voluntary Life Insurance deduction set up incorrectly in payroll. Does anyone know the correct way to set it up. It should be taxable. Any help would be appreciated. Thanks!
We terminated an employee on 12/31/24, but have agreed to pay severance biweekly as part of our regular payroll run, for 2025. This means he is not eligible to participate in our 401k program (Guideline). Guideline uses the employee status from QB to determine eligibility. We need to run his pay with our payroll to make sure taxes are deducted, etc, but also need to exclude 401k amounts. How do we do that? If I show him as terminated, his pay won't get processed with our payroll. If I show him as active, then 401k amounts will be calculated. Showing his pay type as Severance doesn't give Guideline the data they need to terminate his 401k. Feels like catch 22! Any help?
Hello. I efiled the FUTA 940 form and the credit reduction amount was reported properly.The credit reduction amount is not included in the pay liabilities tab in the payroll center.How will I add the extra amount to the Federal 940 epayment?Thanks!
I'm looking for the latest "fully loaded employee cost calculator" in Quickbooks within the online version.There once was a calculator on the desktop version but since I switched to online I can't find the calculator.Any ideas if it's still available?
You ought to just allow companies to update our rate without trying to outsmart us. Sitting and waiting for you to learn of the new rates isn't working. You can find a link to the PDF containing Arizona's UI rates and taxable limit for 2025 here (also attached):https://des.az.gov/digital-library/unemployment-insurance-tax-rate-chart-fy-2025-english 0.04% - 9.72% So please fix your ish so I can fix mine. Thx.
I was just filing the efile for the CA DE9C wage return at the EDD website and after doing it realized that one of the employees has not been showing up on the current or previous returns generated by QB, that I use to transfer data to the CA EDD site. I have checked all of the settings and the employee is active and is showing up to make payroll. The 941 is correct, the DE9 is off by that employee's earnings, which are not registering for the State reports. How do I fix this? Now I have errors on 3 quarterly returns each DE9 and DE9C.
My business is now only one employee and I'm still paying for a two employee payroll system, How can I change this?
Owner of business withdrew $417 from bank account X and paid an employee in cash. How do I record this? Do I record the withdrawal using the petty cash account and then do a journal entry for show a deduction of petty cash and add to wages account?
Apparently, 26 USC 139B provides for an exclusion of up to $600 per year from federal income tax for volunteer fire fighters. We are a small municipality using QuickBooks and I could use some help how to adjust the W-2's to provide for this $600 exclusion. The exclusion only applies to federal taxes and does not apply to state taxes, so Box 1 and 16 will not match. Thanks in advance for any tips you can provide.
I was told that Georgia Department of Labor now requires we file electronically but I do not see where to set this up in the payroll
When I enter a paycheck in Q/B Online is that the correct date or the date when the employee cashes the check?
I'm trying to print my W2s. I ordered 2 part W2 paper from Intuit Quickbooks. It doesn't give me the options to print on 2 part paper. The only options are plain, 3 part or 4 part. Is there a setting to add 2 part paper?
If I make ex-employees inactive (that DID work for us in 2024) will QuickBooks still generate a W-2 for them? Or do I have to keep them "active"?
Is there anyone that can go on line or call me to help me refile w2 and w3 to state of illinois and feds. I E Filed everything then my account told me I needed to include my employees yearly health care cost. It was the first year we provide and didn't realize I needed to do
