Employees and Payroll
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An employee marked on their employment starter form that they were paying back a student loan so this was noted in QB. I have since received an HMRC notice to say we've been taking payments in error and should repay the employee via payroll. Can this be done?
when we need we can go each company in our group but "switch to company" option is not shown today
This is part of the email received@Hello Ian,Last December, we informed our customers that their Standard Payroll solution was being moved to our new solution: Core Payroll. We regret to inform you that there’s been an issue with your move. Due to unforeseen circumstances, we are unable to move you to Core Payroll. As a valued customer, we wanted to let you know as soon as possible and to minimise any frustration this may cause.What’s the reason behind this?In your company’s current tax year, you have one or more employees who’ve been paid against multiple NI letters. We are unable to properly transfer their year-to-date contributions as our systems can only recognise 1 NI letter per employee during migration. As such, we are unable to migrate you to our Core Payroll solution.
I'm getting fined for not sending in FPS returns and I have no employees. I sent out a P45 for the only employee. I also can not work out how to send 0 payrolls. Which would stop the additional fines while I work this out.
Help! Payroll recently updated for QBO, and I seem to have lost my previous months payroll FPS. HMRC is reporting that last months FPS wasn't made and I can't get it from the QBO payroll as it only shows one months worth since upgrading. I think the issue may because I ran a month early but I am completely out of my depth. I have downloaded all the historic payroll data before the upgrade was complete. How do I put this right ?
my open vat return is missing
how can i opt out of pension after 12 week postponement?
We have it setup correctly and auto submit selected. Last month is visible in the history but that was also a problem month, with the FPS submitted late due to more QuickBooks issues.
Hey Guys. I hope someone can help as I'm at my wits end. So we changed to Payroll Core last month and whilst I was not excited to see the change as they usual prompt mistakes, we got through it. I have a grib sheet to make sure the process is followed every time, sad I know but I have little time for errors. I've come to run payroll today and all was going well until it came to the FPS submission. it worked last time but this time there was no box/window for the submission etc and within 'Payroll Taxes' it says everything is up to date. i know this isn't the case as I haven't received a confirmation from HMRC with the submission. When going back to 'Bank Transactions' I can't clear down the 'Wages' and it looks like the account that they came from is wrong as well. So in summary: Within QBOL the Payroll has come from the wrong account and needs resetting to the right account. The FPS hasn't been summited. I look forward t any help. Cheers Adam
