Employees and Payroll
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Good Morning I am trying to calculate an employees pay using the hourly rate within payroll but every time I put the number of hours into the system and try to change the drop down from Per Week to Per Pay Run it just defaults straight back to Per Week when doing the calculation. How do I ensure that it calculates Per Pay Run? Many thanks
The three bars and reversing arrow is not making changes
I think i've found a serious bug in Payroll Advanced which could potentially effect thousands of employers and employees! My understanding is.... Under UK law holiday is accrued when a member of staff is taking annual leave, whether paid or unpaid. For example an hourly paid worker accrues 7 minutes of holiday per hour, or 56 minutes per 8 hour day. In QB under Payroll > Payroll Settings > Pay Cateogries > Annual Leave Taken There is a tick box that says Accrues Leave. When ticked, this should indicate that annual leave is accrued when annual leave is taken? Correct? HOWEVER. It actually doesn't. Employees only accrue annual leave on holiday taken when this option is UNTICKED I noticed this today when I had an employee who had 7.5 hours holiday accrued and wanted to take 8 hours holiday. When the box was ticked and I added the holiday I got a warning saying that the employee didn't have enough holiday. Which I thought was strange as adding t
I've just signed up to QB payroll Standard, my first hurdle is that we pay employees every 2 weeks. Is there a way for me to use QB payroll standard as I only have the options of weekly or monthly?
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It is terribly slow, have cleared cookies and cache, on chrome which is up to date, other websites are loading correctly - anyone else having this problem?
I've done my payroll today exactly like I did on the 23rd of last month.Payslips were sent but don't appear to have been received.The payroll history shows the figures correctly for this month.I can see and open the breakdown correctly.HMRC gateway confirmation has been received by email and was confirmed in QBO as received, FPS accepted.There are no entries in my account to reconcile and I can't find an entry anywhere in QBO for this payday. I have journal entries for each employee for April but nothing for May.Does it take some time to be either updated or accepted somehow before they show.
How do I pay an employee wages in part bank transfer and part cash please. I know how to pay a whole payment in cash or bank transfer but not both.
I want to submit EPS for 5 months i didn't pay any employee.
I am setting up Advance payroll and am unsure as to the best method to deal with bank holidays. Full time staff are entitled to 20 days plus the 8 bank holidays. Part time staff are pro rata on the 28 days. 1. I am unsure whether I should enter 28 days holiday in Leave allowances or 20 days. It is dependent on how Advanced Payroll treats the bank holidays. 2. If I enter the bank holidays into Payroll Settings, Bank Holidays will the system automatically adjust the pay into 4 days Normal Pay and 1 day holiday pay in the week of a Bank holiday. Will it automatically reduce the accrued leave of the staff member by the bank holiday? If so, then I should enter 28 days. 3. If the system does not do that automatically am I better off entering 20 days Leave allowance and paying the bank holiday as normal pay? If I enter 28 days would I have to manually adjust the normal pay to 4 days and then add a line for holiday pay per employee in the holiday week to get the leave allow
HiI have had my monthly EPS rejected each month since I first had an employee earning Statutory Maternity pay. QB have not been able to solve this and I have given up for the moment trying to get through to HMRC.My FPS are all going through fine. Log in details are all correct.So there is now a difference between what PAYE I have been paying and the amount showing on my HMRC account. The difference is the SMP amount, which HMRC thinks I owe them.Can anyone help please?
Hi, Is there a quick way to add a bonus payment to all employees without having to manually add the item to each employee? The bonus is the same amount for everyone and we have several pay runs with around 50 people on, so adding them individually when it is the same for everyone will be time consuming. We use quickbooks online advanced payroll. Thanks
Continuation of complaint "Re: Does anyone know how to get Quickbooks to balance with my bank on the mobile and desktop quic... "quickbooks web bank account doesn't match actual bank account even after updating/ refreshing.quickbooks mobile app bank balance doesn't match either web balance or actual bank balance.Have been dealing with support and now can't get through to them as the "URL not recognised".
Hi,I've received a P6 Tax Code notice 2022/23 from HMRC dated 25/01/23, for an employee that left our employment on 23/12/22. Do I need to update his tax code (the tax code on the P6 is different to that in QBO Advanced Payroll) and if so, what steps do I need to take to do this? I'm used to updating P9 Tax Code notices for current Employee's, but presumed once an Employee had been terminated that was it. HMRC have sent the notice twice, making me think they need me to update eventhough I've processed the Employee as a leaver through QBO.Any advice gratefully received.
Hello, help on changing an employees pension scheme would be very helpful: When I attempt save the the employees pension as the new SIPP i've added I get this message:'You cannot change an employee's pension scheme once they have been paid in the current tax year.' When i attempt to change the existing pension details I get this:'You can’t change your provider type after employees have started paying into the workplace pension.' Both Nest (existing) and Interactive investor (new pension) and pension advice service say an employee should be able to change their pension at any time. Frustrating, any help would be very much appreciated. TIA
Hi We are moving our payroll to QB Payroll and need to submit the FPS and need to ensure that duplicate records aren't created with HMRC. At present we don't use payroll numbers but can see from QB Payroll these will need to be generated. From reviewing online it looks as though HMRC provide an automated way to change payroll IDs in the FPS. It says if we want to send a new payroll ID, QB Payroll must send 'Yes' in a 'Payroll ID changed indicator' for each employee. Where is this functionality to do this in QB Payroll? Thanks Nicola
When I change the table, and try to run payroll, I get a message that this employee needs setup completed - but there is nothing to change.Support say that I have to change the table at start of tax year. But that would not be compliant with HMRC as I would have run payroll with wrong table for March. It also seems odd that if someone reaches retirement age in May, you can't change their table until the following tax year in April.Support also say that as a workaround I have to delete the payrolls for the employee, change the letter and then re-run - but that would mean I have, say, 11 payrolls being run for them with the wrong NI table. Who knows what RTI will make of that!Can anyone advise/help?
We're just getting our system set up, so thanks in advance for your patience. 🙂 We're not using QB Payroll as our accountant runs payroll on another system. I want to add our employees to our QBO so that they can enter time details and comment on Projects. I'll need to set them up as users as well, but right now I'm trying to get Projects set up so that time tracking is sorted before I add users. I've added individual employees by choosing new time entry/name/new. I don't know if this is the best way to do this. How can I see a list of the employees I've added? How can I edit the employee's details and billable rate? (This sometimes changes depending on the contract.) Should I be using Lists for this? We clearly have a lot to learn, so thanks for any guidance.
