Employees and Payroll
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Hi, I wonder if someone could help me with a possible error? On our payroll dashboard (QB online) the pension tile has a yellow exclamation mark on it looking like there is an error. When I click into the pension details all the information looks correct but it is still showing this error.What can be done to clear this up please? Many thanks in advance.
The Company migrated to standard Payroll from Pay suite on 3March, Why is the payroll for period to 29 February is still shown as outstanding . Any attempt to remit it to HMRC is rejected (as I had already sent this) The problem is that I cannot complete the March payroll and cannot complete my year end accounts
on the monthly pay roll it just has spaces for hours worked. Where do i enter the salary amount and not the hours worked on the monthly pay roll. i have set the employee up as salaried
Hi all Just a quick question after watching your webinar "Your guide to statutory sick pay and furloughed employees" on Thursday 9th April I have a query on the standard payroll . I understand that i will have to add a new category under "other payments" and call it furloughed monthly salary (or something similar), the thing I dont understand is what figure (salary) to put in the boxes. After watching your webinar they were entering 80% of the salary which I do understand this bit, but as a company we intend to make up the extra 20% ourselves. What figure do I put in the box? Will this be 100% of their salary or 80%. I do know that 80% can only be claimed directly from HMRC when this is up and running , but surely if I pay them 100% all NI figures will be wrong. Or do I enter 80% furloughed amount of salary and then do 20% their normal salary???? Can someone please help - thank you
I need to update eligiblity for employment allowance. In payroll settings, when I select "paying after 6 April 2020" I get the error message "The payroll start date cannot be changed because you have payroll runs in other tax years" What do I need to do?
Have finalised the payroll year and thought it would be great to use Easter to move over to online quickbooks and payroll from 2020 desktop pro quickbooks and standard payroll service (subscription). Registered and paid. However, I can't use the export file to quickbooks online as it is finding an error that I am unable to repair. Error says "Target Chaining: Target 55976 in transaction 55975, points to 'next' target 55999 which is NOT in that transaction. " Then it gives me details. It is a payroll payment made in June 2014 to an employee. When I open up the payment detail for the cheque which of course is cleared, I can see it is an errored txn as there is a recorded payment amount, but the rest of the payroll detail is blank. However, at the time the payment was of course paid with no issue. I am unable to try to populate the detail on the cheque as it was not the last payment to the employee and of course a long time
I have been migrated over but was unable to print out my p60's. They are on the old paysuite system. How can I retrieve them as when I login now it directs me to the new payroll. I did migrate all my data but the P60's arent on there. Please let me know how I can get them back.
