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Hi Community I have a client who needs to move from Quickbooks Pro 2016 to online and the process I used to follow with this was I would use a trial version of QB Desktop UK/Canada (2019/20) to upgrade and restore a backup of an old QB file and then export that data for QBO however I'm now unable to do this as the only trial version of Quickbooks I can find is US and when I restore a company file I get an error stating "The company file was not created in US Quickbooks" which means I am unable to proceed.I have also tried following Step 2 from the following guide: Move your QuickBooks Desktop file to QuickBooks Online But the link to the QuickBooks Desktop file restoration tool is also dead. It would be highly appreciated if there's a solution to this since many entities in SA still use QB versions that came out prior 2018 and they still need to be able to access old information and writing it off is not an option.
I see that Quickbooks does not add any kind of encryption to the PDFs that are generated for invoices. This is a legal requirement in South Africa for electronic tax invoices that they must have at least 128-bit encryption. This is the most basic of PDF encryption and doesn't prevent the recipient from opening it. Does Quickbooks have any intentions of adding encryption so invoices can be used legally in South Africa?
HI, we are currently using Quickbooks desktop and we are looking to upgrade to online. Can anyone give me details please on costs to do this, and also how long the migration process might take?ThanksEDIT - I am in the US
Hi all, How do you remove the details highlighted in yellow on my estimate? Can't find anywhere to remove this detail of the estimate. Please see the attachment. In my settings, it is not mentioned and shown but when I do preview I do get the highlighted text to see. Thank you
I am unable to follow the steps in this QuickbooksHelp post: "Set up a loan in QuickBooks Online" on how to book a small loan.That's because my QB Online Pro does not have the option to do any of these items:3. From the Account Type ▼ dropdown, select Non-current Liabilities. Note: If you plan to pay off the loan by the end of the current financial year, select Current Liabilities instead.4. From the Detail Type ▼ dropdown, select Notes Payable (or Loan Payable).5. Give the account a relevant name, like "Loan for a car" or "Covid-19 relief loan."6. Choose when you want to start tracking your finances. In the Balance field, enter the amount in the account, and determine the as of date. Enter today's date if you want to start tracking immediately.7. Select Save and close.I am not given the 'Account Type' option. All I see is a blank 'Category Name *' field followed by one 'Create category under *' and a link to 'Select category' where I am not shown any options mentioned above.Any h
IS THERE A WAY TO APPLY A EARLY SETTLEMENT DISCOUNT TO BILLS BEFORE PAYING THE SUPPLIERS?
Still getting the 102 error from Standard Bank, but I think the problem is with Quickbooks as the log in steps for Standard Bank differs from other banks like FNB and ABSA.Other banks (FNB & ABSA) working fine.
need a live chat
HiI need to group all customers by a specific sales consultant for commission tracking.Each customer is allocated to one of 10 sales persons. I have worked out how to create a class and am able to allocate a sales person to a client at invoice or quote input stage - and show a report of sales by sales person.But it would be so much easier to allocate that sales person at customer capture time! And import from the existing csv files.Any requests for help just generate answers specific to invoices, quotes etc. Thanks
My FNB and ABSA feeds are working fine.With my Standard bank feeds, I get the following error for the past week. Something isn't workingSorry, we can't update your account. Please wait a few hours and try updating again (160).We reported this and will notify you when it's fixed Since I always struggle with the Standard Bank feed, I have done all the recommended troubleshooting: I have checked the standard bank online banking website for any notifications to be acceptedI have cleared my browser history and cacheI have opened Quickbooks in a Private browser window. Apart from manually importing the transactions (and waiting for a couple of hours or weeks), is there anything else I can do?
Please assist as the Customers Name is not pulling through to the Invoice
NEED A HUMAN
An authorized payment was made on the 25th of April. I have looked at various ways to get in contact with accounts and calling but i never receive response. Which other way can i be reimbursed?
need to speak to a human urgently
I have quickbooks desktop and am looking to shift over to quickbooks online. I made a once off payment for quickbooks desktop that allowed me to add multiple companies. Why is it required to add multiple subscriptions in order to add multiple companies for quickbooks online? Or am I missing something? Thank you
Hello, I need help. I have a customer who made an overpayment to her account. She has asked me to transfer the credits to an accounts payable account that is not in her name. How do I go about doing this. I use QB Pro 2016 desktop version. Thank you.
I'm entering payments from banking to 2 client accounts. As soon as I press accept it says the error message above, I've created invoices for both clients and in the banking section I slit the amount on the bank statement to accommodate both accounts, when I press accept I gives me this message.Please can you help
When linking to the quickbooks tables thru power bi, what tables create the link between sales invoice and product/service, and what is the unique identifier if required. I want to show sales invoices with individual lines for, or grouped by, product/service. The product/service field is available when editing a sales invoice.
Hi, Is there a way to change the receiveables ageing to age from invoice date instead of due date? Regards,Neal
Hello,I am testing quickbooks self employed but it is in $ and not R(ZAR) How do i change this?
Good day does anybody has a problem synchronising with your bank accounts. I am with Nedbank SA and cannot synchronise since 9/4/2022
