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When I try to add the payments its says, something isnt right. Obviously the payments do not match the whole loan amount, as it is over 10 years and it hasn't been 10 years. I'm stuck? Please help!!
Hello, I got an email from QBO Care today stating the following: Dear Valued QuickBooks Online Customer,We are pleased to inform you that your issue has been resolved. The resolution has been implemented and this bank account should be ready for your use.If you require additional information, please call QuickBooks Support at [removed] to speak with a support person directly or you can use the Help link found on the top right of any screen in your QuickBooks Online company. From there, you can search for the best answer to fit your question or contact QuickBooks Customer Care if needed.Thank you,QuickBooks Online Support The issue is I never asked for any support recently from Quickbooks and the subject line of the email references a case number that I cannot find any record of in the past. Can someone let me know if they've also received any similar emails umprompted?
I've now started moving a second business over to QBO from QBD. Although there seems to be some stupidly strange decisions with customisation of form, please tell me that there is a section to at least add my company logo to purchase orders?
Is there a contact helpline for Quickbooks? The online chat people don't understand what I'm asking them.
This used to be on my bills, now they are gone. I have the setting marked in my setting to show line item table on expenses and bills.Can you please let me know how I have hidden this? I can't even enter bills because I am not going to list the same item multiple times.
Bank transactions
How do I add a customer's new address without it changing all previous invoices when they were at their previous address?If it cannot be done, the why can't it?Thanks in advance.
Hello, I came on here yesterday to ask some advice and have spent a lot of time today speaking to MoveMyBooks and QBO helpline. Through those conversations, we have identified that there is a problem with my QB file and it seems difficult to migrate successfully. The error messages that keep coming up are that the version I have is not a QB UK version. I believed it was simply because the currency is all £ when I pull reports. When I looked at a "Write my check" option though, I noticed that although the currency says "£" the words say "Dollars" (as below). I presume that this is the root of some of the issues. Is there any way that anyone can think of prepping my data to be able to transfer? I have tried the QB Tool Hub which hasn't 'fixed' the data sufficiently, and although my desktop QB connects directly to QBO and says that it has imported the data, nothing then materialises. Any help would be much ap
What is the end of life/end of support date for QB Pro 2022 desktop? I can only find information regarding QB 2020
This has been happening for a while now. Everything seems to be running OK, but I'm concerned that tax codes may not be updating.
Hello, I have just purchased a subscription to QB online as we need to submit VAT returns from now on. I am currently using a copy of QB Pro 2016. I spoke to a customer help advisor yesterday who advised me to download a trial version of the newest release and then transfer it over. When I tried to restore my QB Pro 2016 file though, that won't work on the newest desktop version. Does anyone have any advice on how to get to the final destination with this please? Thanks,. Cat
I have a query about my account but it seems to be impossible to actually speak to someone. How do I make contact?
Hi,Hope someone can help please.I've recently set up the Ebay Connector app as I'm about to have to register for VAT & it should make that whole process a lot easier. The problem I have is that QBO is counting the sales receipts pulled via the app, & also the daily payments received from Ebay, as total sales thereby double counting the sales.I have set up an Ebay Managed Payments bank account into which Ebay Sales, Fees & Deposits go, which I was led to believe was correct having watched The Quickbooks Chap on YouTube do the same process.What am I doing wrong?!!Many thanks
I have waited patiently. I have clicked update. I have re-authorised the connection. I have fully disconnected and then re-linked the account. (The Co-operative Bank Business Banking.)I cannot wait indefinitely and am now seriously considering my accountant's advice, which is to switch to Xero, as this isn't the first time I've been left high and dry by QuickBooks.
Hi Is there a way we can automatically close sales estimates after a set expiry date? We currently have lots of open estimates that are now out of date and it would help if they closed automatically when they expire rather than us having to go through periodically and close them manually. Thank you
