Other Questions

I am wondering if you can help me with a Sales Tax Item setup issue – I created a sales tax item for another province – HST Ontario. We currently use GST/PST. The HST sales tax amount is not populating correctly.We think the problem may arise from the assigned name.....RECEIVER GENERAL....rather than RECEIVER GENERAL FOR CANADA – is there a way to change the name in the Sales Tax Management Screen? 

Hi,QBO always duplicate expenses transaction from the bank (debit), not debit. Also, there is another insidious issue is, some random credit card transactions is missing. I cannot find it from anywhere, excluded or seaching bar, it is just missing and then I have to manually add it.  I always have to wait until the end of the month for bank statement so I can add and exclude the correct transactions. It makes bank reconci

Our company does a lot of business with Home Depot. Recently they sent us a gift card to use. I do not know how to record the amount of the gift card into Quickbooks Online.

I am getting the following warning message: Quickbooks no longer has the payroll withholding amount information to calculate this pay cheque correctly. To enter historical pay cheque information open the help system and follow the instructions under 'year-to-date' amounts.  

Hi, I am looking for a report that will be by payroll item and will include net and gross pay per employee.Can anyone please help with this? Thank you

I recently added two linked Scotiabank accounts to my QBO account. After updating transactions, the account numbers are appearing as an opening negative balance on the accounts. As the account numbers are 12 digits long, this makes for a rather large negative balance on the accounts.I can update the opening balance in QBO but this bug makes it difficult to compare the balance in QBO with the balance in the bank account.Has anyone else seen this? Is this a bug in QBO or in the way Scotiabank is updating their information? Thanks!Athomas

Background Context - I have a decent number of automatic monthly sales receipts that get posted and processed each month; almost all of these receipts are taxable. Got a call a bit ago from a customer wondering why this month there is no GST on their invoice - go check the sales receipt, tax code G, line item correct, no changes have been made to the customer, the recurring transaction, the tax codes, the items... Yet suddenly this one sales receipt - NO GST. Anyone ever have this happen to them? Have you ever noticed there's no GST on sales receipts all of a sudden - even when nothing has changed, tax codes are the same and listed on the receipt, there have been no changes to the customer, the service item, the line item - NOTHING - yet suddenly this month on a handful of sales receipts (not all, just some) there is no GST in the total, no GST displaying on the receipt - but yet a taxable tax code that says there should be GST... I'm so confused and now a bit paranoid about how m

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Hi there, we have a unique situation and I don't know how to go about it.We run a plumbing company who works for several home building companies. We got word that there was going to be a shortage of plumbing material due to Covid so we approached the builders and asked if they wanted to purchase a bulk buy of materials to store incase worst case scenario where there is a complete outage of the materials, that way we can continue with their builds if that happens.So for example, one builder has purchased 10 furnaces and 10 hot water tanks through us that they now have as stock.How do I 'store' those credits or inventories and then use them when the time comes? What is the best method for that? How would I put a credit for 1 of those furnaces on their next invoice, etc. 

Hello,I am treasurer of a non-profit advocacy global organization that has more than 140 geographic groups. The Global organization receives large grants and then our groups apply directly to us for smaller grants or stipends as we call them.  Then board decides on the amounts and recipients of the stipends and the group receives the funds from us as reimbursement if spent correctly and receipts presented.  I have to report all the transactions to the Original Grantor, the board of directors, and file FEC.   I stymied how to set this up. HELP  Any ideas? w

Why can't a Payment Method be specified in the Pay Bills window.  If I enter a transaction as an expense I can access my full list of custom payment methods.  Why is this not available when using Pay Bills?  There is really no difference between entering something as an (Expense) vs  a (Bill+Payment) other than skipping a step. I created a process to track certain transactions by Payment Method and now I find that this won't work if I use (

I have cleared all cache and cookies and the error is still there!

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Is there a way to update our files to keep attachments linked to original transactions? Currently we use backup and restore to save each users work on different computers, however attachments come back detached from the transaction they were originally attached to. They appear in the Doc Center but are not able to be viewed, and steps have been followed to Repair Links from files in the Attach folder (in Company Files) but it fails. Is there a solution for preserving attachments so they are not lost when data is passed between computers? We operate for now just in Single User Mode. 

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Hi  Suddenly I am not receiving all of my payment emails for invoices. This is making it hard to track active invoices. Its not all but just some it seems. How do I fix this?Thanks

The options are to download them as a zip file, or attach them to each supplier (for what purpose?) but I can't find a way to send them out.

It says paycheque sync error, how can I fix this?

Hi,Please help!I have run two payrolls now on QB Standard payroll, Neither of them show on my QB online reconciliation page, nor can i find any 'cheque' or journal' for the same amount??I really need to reconcile my accounts ASAP but cant get past the next step without reconciling the wages! Any help much appreciated

Instead of direct posting, I would like to follow the old conventional system of posting thru double entry journals.I like to have :Purchases journalsSales journalsDisbursements Journals Deposits journalsGeneral journals At present, Quick Books  has one type of journal for posting.I want more then one type. 

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I am new user and zero experience in accountingi wondering to know how can i categorize daily transactions in my bank account statement in QB Desktop, everyday we receive at least 5 transactions ( Visa, Debit, MC, UberEATS, AMeX, plus every Monday SkipTheDishes, DoorDash and etc.) so how can I AUTO MATCH all these transactions by uploading my bank statement in my Quickbook Desktop to categorize it as of income ?

I have been trying to get more familiar with the CA QuickBooks Community so I might be able to help other members with their questions.   From the home page of QuickBooks Community > Other Questions, I click on the question but only the reply from the QuickBooks Team is shown not the initial questions.   How can I view what the question was? Thx 

how do a change 'some' of the dates on a bank deposit record?