Other Questions

I have connected to this bank successfully before.  Now I am connecting - right account/pass and it gives this errorcan’t find the right kind of accounts. Select an account at a different provider. (106) but there is no other account - its a credit card.so what now - manually enter everything?? Thx QB 😞

Hi TeamWhen team tries to connect to run some QODBC reports it errors out. Detail error attached below.Can anybody advise what could be the cause of the issue and a fix. 22-07-2024:Job name: Quickbooks_Load_Dubai(14.2) 07-22-24 03:10:05 (E) (4456:12068) CON-120302: |Session Quickbooks_Load_DubaiODBC call <SQLDriverConnect> for data source <QuickBooks_Dubai> failed: <Could not connect to QRemoteServer. Please make sureQRemoteServer is running at IP Address: FPE-QBDUB-PRD1.int.flowpne.com Port : 4500. For more help please visitqodbc.com/links/qremotenotconnect>. Notify Customer Support.(14.2) 07-22-24 03:10:06 (E) (4456:12068) CON-120302: |Session Quickbooks_Load_DubaiODBC call <SQLDriverConnect> for data source <QuickBooks_Dubai> failed: <Could not connect to QRemoteServer. Please make sureQRemoteServer is running at IP Address: FPE-QBDUB-PRD1.int.flowpne.com Port : 4500. For more help please visitqodbc.com/links/qremotenotconnect>. Notify Custom

Hi TeamToday, when tried to login to a warning message pop stating that "you have two days left to use your Quick Books Desktop". I have never seen this error before.Can anyone advise whats this warning is about and if any actions must be taken.Thank you

In QB Self employed - how do I enter a sales tax invoice for an international shipment of supplies I received?

I never imagined I'd be talking with QuickBooks help for the fourth time and still no closer to resolution of this.  For a construction company, it's fairly routine to set up a credit account with a supplier on which you buy materials and tools on credit which you will pay off later, but it would seem I'm asking them the impossible. This is what I'm trying to accomplish and reflect in QuickBooks Online in Canada:-record purchases made from a supplier on a credit account with that supplier / categorize the expense and show the amount owing that supplier in QuickBooks-record returns to that supplier on that credit account / this should reduce the total for that expense category in QuickBooks and reduce the amount it shows that I owe that supplier-make payments to the supplier / this should show in QuickBooks that I made a payment, reducing the amount it shows that I owe that supplier Look forward to some good guidance on this.

I require an offline installer for QuickBooks Spreadsheet Sync in order to package for users within my organization. The feature is blocked by admin in MS Excel as I believe the application is installed through MS Store which is blocked within my organization for regular users.

How do I record a Security Deposit paid to my Electricity supplier? I suspect it's a pre paid expense, but how to record and deduct from future electricity bills once the funds are released?  Bill 1: $225 security deposit, $26. usage chargeBill 2: $225 security deposit $57 usage charge Funds were the credited back to the account 1 year later.  Do I enter the portion in the created bill along with the actual usage charge? Thank you!

Original commenter did not share additional details

Original commenter did not share additional details

The petty cash account will be used for expenses paid by shareholder and a JE will be done to transfer from SH loan to petty cash to bring from negative to zero. At this point, it won't post.  Any thoughts are appreciated

I run Qbox to file share with my clients and it has worked seamlessly until last week when I started getting an empty QB file that is on my taskbar, but I can't maximize it.  I've been able to open my personal QB files by opening 2023 and then updating my filles, but I have clients that don't run 2023 yet and need to keep their 2022 files working.  They aren't having any issues, but I certainly am.  

Original commenter did not share additional details

I have a new client that brought me his QuickBooks backup and it is a 2006 version. How do I bring it up to date? Do I need to try to buy 09, 12, 15, 18, etc.... to bring it current?

Original commenter did not share additional details

CBM.ERROR.00500000.REASON.IPHONEOK

Has anyone received an email with details on how to update to Quickbook Pro desktop version 2024? I have found myself having to call Intuit for the last 3 years to do this because the emails stopped arriving. These calls end up with an email being sent to me. Last year I was told that now it would update and upgrade. Updates, including payroll subscription updates (tax tables) have worked for the last year. But I know QB 2024 is available to download and I believe it is required for July 2024 tax tables, but I don't want do that since I have not received an email with a license and product number for QB 2024 (that would be required if I did it that way). I was expecting it to update to that version automatically. Was I misinformed last year? I suspect I will have to call someone. Is there a number for Canadians to call to assist with this?  Thx. Steve 

Original commenter did not share additional details

I have created an invoice for staff uniforms but I cant remember how I pay it.

I tried to load them just like all the previous ones but this is happening.

Half the time, the updated search feature is a huge improvement over the previous version, but the rest of the time it simply doesn't work at all. I just get the "Something is not right." try again later message whenever I try to search anything with it, and this problem seems to last anywhere up to several hours. Restarting my browser and clearing the cache did not fix it. I don't know when or if I will be able to find anything on quickbooks today, so I would appreciate a solution. I'm on Google Chrome Version 126.0.6478.183 (Official Build) (64-bit) Please note: I am not asking for basic first-time user instructions from a chatbot. I want actual help.

First time this has happened. Was wondering if anyone has encountered this since the new update. Doing the payroll this week, had to do a change on the timesheet on 1 of the employees and when processing the scheduled payroll, the change did not happen. As well noticed that the Overtime hours were 70 and Reg hours were 10 but the timesheet is 60 Reg hours and 20 Overtime hours. We had to manually change the hours in the cheque detail to the correct hours. If anyone has run into this situation lately and have figured out why this happened, please let me know. I would appreciate it. Janice Matsko

Original commenter did not share additional details

Can't do invoice

Even though I have the extra SKU field activated, the export doesn't export the SKU field.

I make our sales tax payments via the Sales Tax section of QBO. That is where I apply the discounts or round-ups depending on the true amount we pay on the return. However, I am not able to add a class for these adjustments when I make the payment. The adjustments show up under 'not specified' on the P&L by Class report that we use very often. Can someone please tell me the work around for this?