Other Questions

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My client returned items he purchased and recieved half cash and half credit card credit, how do I enter this please?

I am using QB Enterprise in a multicurrency setting where my home currency is CAD & my purchases & ocean freight bills are in USD. Additional cost such as customer, inland transport, brokerage fees are billed separately in CAD.I already defined item codes for all additional cost as other charges & mapped to Clearance landed cost accounts per each item code of additional cost.The following steps were performed as follows:-Displayed the item receipt & clicked the calculated landed cost button.Add Bills & disburse the amount according to percentage/amount etc. & post it.The associated Journal entry shows that items purchases & Ocean freight dominated in USD were properly posted in CAD as per the defined exchange rate.However, all additional costs items dominated in CAD were as USD and multiplied by the exchange. which overstated the CAD additional costs & consequently the landed cost.Of course, the clearing landed cost accounts were still having balances as

reinstall quickbooks desktop

I am recording transactions in Quickbooks.  Our year end is on July 31st.  How do I change to fiscal year because it is showing as calendar year?

Is there a way to email all my clients through QB desktop? I would like to send out notices about holiday office hours, or upcoming maintenance etc. Is there a way to do that in the desktop version without exporting your client list into an excel spreadsheet. It's too time consuming to copy and paste email addresses in excel. I would like to be able to choose certain clients for different notices. 

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Hi,We need to keep all the lists but to remove all transactions from the copy of the company to get a fresh start. In this info Create new company files from existing ones in QuickBooks Desktop it is explained how easily it's done with Condense Data utility. The only thing is not mentioned that this utility is only available in US version of QB. There is no one for Canada.My question is why? Is there any reason why Condense Data utility is not available for all users? Thank you!

Has anyone had a problem with some employees not being able to open their paystub via email?  I find it mostly happens with people who have a gmail email but there have been others.  Has anyone been able to resolve this issue?

I tried The QB Desktop File Doctor and it is not working. What has happened? Thank you.

Does using the RBC Oay & Sync app override the traditional linking of accounts from inside QBO? The latter keeps requesting MFA and takes forever to sync.  Is it possible to stop connecting to RBC via the "link account" method and use only the "RBC Pay & Sync" app?

When sending an invoice or estimate via email when you customize the subject line and the body the changes do not show up on the right hand side as they used to. This was a bit disconcerting so I sent it and also sent it to myself, and the changes were there. This has happened since the new "template upgrade"I hope you can correct that so we know what we are sending. Thanks and let me know Cheers!!!

The individual accounts holders get a 2fa push notification every single time the transaction list refreshes. How can we avoid this?

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Specific link: https://qbo.intuit.com/app/homepage?locale=en-CA  

I was paying bills from a supplier and noticed that the open bills do not add up to the open balance. I brought it out into a spreadsheet and can confirm that the open balance is correct number. For some reason the open bills is off by $424.2. I made sure the date covered every possible transaction (1900-01-01 to 2999-12-31). This is causing me issues when adding bills to a bill payment because it does not match up to the books. Please help, thanks!

HiAnyone can advise why cannot access the customer custom fields to map to excel fields for import. 1.customer centre created 2 custom fields.2.when importing, cannot find the customer  custom fields to map to my excel columns. Please advise. Thank you

Hello. We have a file that says is has 56 errors that is doesn't fix. It shows these errors on verify and after doing  a rebuild the errors aren't resolved. The file doctor tells us that it doesn't see anything wrong. Quickbooks support is trying to help us but they are saying a data specialist is 1 week away and I don't know what we're supposed to do until then. Is there anyone that can help us with this? The attached images show the errors.Thank you

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I am receiving USD invoices in April related to April that I am trying to record in AP and the appropriate expense. The expense account is CAD, the invoice is in USD through a USD bank account. When I try to post the AP journal entry in USD, QBO tells me that I can't use the CAD expense account due to the currencies not being the same. When I post the entry in CAD and try to match the actual USD payment it will not identify as a match. Therefore it does not let me appropriately clear AP when it is paid. I have multi currency enabled. One invoice for example is paid now, I know the USD invoice amount, the translated CAD amount etc. but no matter what way I record the AP entry I cannot get them to match even using the same FX, CAD etc.  The only solution I can think is I need to change this specific expense account to a USD account. This way currency conversion would be covered by QBO in running reports.and the AP entry would easily match the bank. Any and all he

I want to cancel my subscription and take all my receipts with me. So I need to download all of them at once without doing it one by one.

Could someone provide an overview of how the Vendor Information - To Do's tab works? Does it pop up with reminders on the appropriate date?  I am looking to add notes that indicate with a sub contractors COI is going to expire - pop up with a reminder so that i know when to get those next documents etc.