Other Questions

Buen dia Estimados preguntarle como se calculan las cuentas por cobrar en el estado de flujo de caja porque no coindice el monto con el presentado en el reporte de invoice abiertos.  Saludos,

I have quickbooks online and I tried to start the line of credit and it keeps telling me the url is out dated 

How do you prevent a user from emailing estimates, invoices, statements, etc., in QuickBooks desktop?

For the last two weeks anytime i click on vendors and pay bills it always says page unresponisve and then i have to get back out and try over and over to get it to let me click on vendors and pay some bills. Its been running super slow.  Is anyone else having this issue. 

I retired 4 years ago and have two QB active personal accounts, my inactive business account and one inactive personal accounts. soon I'll have only my personal finance account and the archives of the other three accounts. I  presently have an Enterprise 23 subscription account and a 2012 premier no subscription account. I'd like to cancel my subscription account, move the data to the 2012 premier account as I can no longer afford the subscription. Even as a 25 year customer, QB sales have not been helpful in finding me a solution. I would at least like to know where I can go to find a solution.  Thanks in advance, John

Hello...we are a dropship company that has begun advertising on our customers' dotcom sites...as a vendor for our customers and as a marketplace seller on sites (WM, Target+, Amazon...).These advertising costs are paid via credit note deducted from the remittance.We are having trouble putting the Advertising cost in SG&A expense since it is paid via a credit memo against remittance for invoices due.Right now...we create credit memos for the cost of the advertising and reconcile these against the invoices being paid on a remittance, but this means the advertising cost shows up as a reduction of sale income and not in SG&A where I believe it should.The only thing I can think of to handle this is to continue doing what is describe above and add the step of creating a JE to move the advertising cost (the credit memo amount) from a revenue reduction account to an SG&A account.Is that an acceptable solution?  Or, if not, is there another solution for this situation? Tha

I note that the UK version of QBO enables the printing of delivery notes. Where can I find the same on the American version?

Hi all! My organization uses a platform called Ramp to make credit card purchases, which integrates with QuickBooks Online. When our expenses from Ramp sync to QBO the details that map between Ramp and QBO map to the "Category details" section in QBO opposed to the "Item details" section in QBO. When we try to create an invoice (i.e. pledge) for that expense, the "Category details" do not pre-populate the fields on the invoice like the "Item details" would. If we try to enter in the product/service on the invoice the rest of the information is wiped out (like the amount for instance). We have discussed this issue with Ramp and they believe it is a limitation with the QBO API that the mapped fields can only flow to the "Category details" opposed to the "Item details". I am not personally familiar with the QBO API, but is there someone that confirm that this is a limitation that exists. Thanks!

How to call QuickBooks support

Hi Team,Can you please help me out in the following-I am trying to migrate the Books from QBD to QBO, after completing almost 50% Migration, it has been stopped saying the following error."We couldn’t bring over your QuickBooks Desktop dataOur support team will help you through this."Please help me out for this error.

I want to provide my customer a statement of open items. I run an open item statement, but the information is meaningless to my customer without their PO number listed. How can I include the PO number on my statements? I can export all of the transactions to an excel form. but that is not very professional looking. 

Thank you, Jacquie

The minimum size of the  Make Deposits is too large. Why can't I make it smaller? All other windows can be resized to be much smaller than the minimum size of the Make Deposits window. This is extremely frustrating.

This was easy to do in QBDT but I can't find that capability in QBO, not even in Spreadsheet Sync or Import Data. Am I missing it?

How to do a restore backup to a certain date in online quickbooks? I do not have the advance online version.

Good day,  I have noticed that when using QBO on weekends, I get a pop-up message that reads "Your connection is not private.  Attackers might be trying to steal your information from c4.qbo.intuit.com" Why is this? and Why does it only happen on weekends?I did clear my cache, in case you are wondering. Thank you, Nwabisa (RSA)

This Customer/Project email issue has been reported to QuickBooks by MANY individuals and QuickBooks support refuses to do anything to correct this long-term issue. When using the "Projects" feature, email addresses from the Customers profile will NOT populate correctly regardless of what you do, how you format the email address in the customer profile or update the most current past invoice.    This "bug" is causing our Customers to not receive invoices and this is a very basic feature of such accounting software. I too spent 2 hours sharing my screen with level 1-2 and 3 support and they all recognized the problem but advised me that there is nothing wrong with the software since I can manually enter email addresses as I create each Customer invoice....YES....enter email addresses manually....why then use QuickBooks software??? IF you utilize Projects or client sub-accounts for your business, QuickBooks is NOT the software to use for your busyness as thi

I work for a company that recently purchased 3 properties for short term rental. We use a company called Evolve for our bookings. They list the properties, collect payment and remit payment to us. They collect the nightly fee, a cleaning fee, and taxes. They withhold their 10% management fee from the total and remit the rest to us. We are responsible for remitting occupancy tax to the state and city. I am trying to figure out the best way to record the income, expense and tax liability. I think I need to create a sales receipt but am new to QBO and not quite sure how to do this. Any help would be greatly appreciated. 

Stamps.com Shipping Manager won't print barcode on Scan Form... why not?

Please help... my Shipping Manager, using Stamps.com won't print a bar code on the paper... HELP!

One of my customer is trying to pay some invoices online, but they're getting error. They're getting the message Proofpoint. How do we/they by pass this? I attach the error message from customer.   

Buen dia  Tengo una pregunta es la siguiente: Al ejecutar el estado de resultado o profit and loss, bajo el método accrual se observa no solo los invoices si no que los depósitos. Por qué aparecen depósitos si no es el método cash el utilizado. Adjunto imagen del problema: 

My drop down "customer" menu is not working when trying to add a bill/expense. I have talked to 5 different QB representatives and none of them have been able to help me with this issue.I have three weeks of bill/expensive that are sitting on my desk, so as you can imagine, this is a big issue. Does anyone have a suggestion on how to fix this? 

I'd like to create a report customized with a filter on the memo or line description field. Which report do I start with? Thanks

Does anyone have an issue with the text or boxes not being well defined or dark enough.  I'm new to the online from desktop and find that many list items and the boxes that contain them are so "faint" they are hard to see. Also the scroll bars.  I've tried settings on both my browser/Chrome and my new Mac to no avail.  see attached screen shot