Other Questions

Hey, I realized several of my inventory items are duplicated. When I try to make them inactive, it adjust my profit and loss sheet by messing with the COGS. How can I delete inventory items without affecting my books?

Hi QB Community - My checks align perfectly except for one area the memo line. Is it possible to fine tune the alignment for that specific area. I don't want to adjust the rest of alignment as they are working properly. I thought I could possibly just add the memo to the voucher sections but I don't see a way to do that. Is my only solution to remove it altogether? Thanks for any advice. This one is a head scratcher, at least for me.Mike

Recently Quickbooks online has been sending out invoices and purchase orders by itself.  This morning at about 8am it sent an incomplete purchase order to a vendor as well as an invoice that was being kept for internal purposes only (billing to this client is done through a pay application).  I don't know how many others might have been sent. I have checked settings and recurring transactions are not enabled neither is automatic reminders.  I cannot figure out how this happened or how to stop it from occurring.  Can anyone help?

When uploading a bill is there a way to change the amount if it comes over wrong?  It is causing my bills to not match and attach the backup automatically.  Really wish they would just give us the ability to scan directly into QB again.  Every update just adds multiple steps and makes every single process more difficult. 

I am new to quickbooks online and imported my desktop data.  Getting ready to give up on online as I just can't seem to find where we can create price lists and assign the list to customers.I am using Quickbooks simple start.Please tell me this simple feature exists :( in this option.

Hello. In the learning exercise for Green Tree Landscapes, it reference importing data that the owner has prepared in excel (see below)Where are the excel documents located on the quickbooks practice page? or do i have to make them myself? . From their previous business contacts, Jon and Alice have a list of customers that they’d like to enter into QuickBooks. Jon has provided you a list of customers in Excel. Import the customer list into QuickBooks. 7. Alice entered all Green Tree Landscapes services in MS Excel. Import the list of Products and Services. 8

I am wanting to donate an invoice to a church. I mowed the yard for them and was wanting to put this as a donation.

I'm trying to create a leased package for a mobile phone that comes with a rugged case and with an unlimited data plan and so the total price of this package would be the monthly fee the customer would pay. When I sent over the invoice to customer everything looked good but when I created a sales order and a pick list for my shipping department, the device and rugged case did not show as hardware to be picked. How do I setup this package properly so the tangibles are picked? 

I'm working with QB Fixed Asset Manager.  I saw an option to allow Asset Number to be changed but I can't remember how to get back to that setting and I am unable to change Asset Numbers.  Where do I find this option?

QuickBooks Accounting iOS app crashes when opening expense PDF attachments. I have uninstalled and reinstalled the app with no effect. Crashing started about 1 month ago.

I've been using quickbooks bill pay for several months and now just today I'm getting this message:"QuickBooks Bill Pay isn’t available for your business."  Anyone else with this problem? 

Do you know how you can see when a client viewed the invoice?This client looked at it 13 times.I am wondering if when we open the invoice does it also count as a view?Or only when the client is looking?

I’ve been having an issue with logging into my QuickBooks Online account since mid-July 2024 (I’m writing this in late October 2024), and despite having opened ~7 separate cases with Intuit tech support, plus a case with the Office of the President, I’ve still not received any explanation as to what caused my account access to be revoked, nor a resolution of any a kind, but have repeatedly been told that my case is being closed and there is essentially nothing Intuit can do to restore my access to my account, even after submitting my ID and *notarized* business documents on several occasions to verify my identity. I’m the owner of my company and am unable to access our financials. We’ve spent thousands of dollars integrating our services with QB for us and our customers to use, yet now I cannot so much as *log in* or receive any meaningful customer support, and am left with no real option than to migrate our entire accounting – after over a decade of business – to a

This happening to anyone else?  I try to add a couple of lines to an invoice and it won't save.  Yes, I tried using a different browser, clearing the cache, restarting my computer.   The error is not happening with just one invoice, but all of the ones I have tried.I first got this error last night and now still getting it this morning ~12 hours later. Any ideas of what's causing it?  I really need to finalize and send out invoices today!

Hello, I am new to the world of accounting and I am just starting out the accounting program at my local college. I have a basic understanding of the accounting world through numerous sources as math is a passion of mine. While I am at the starting line for this career field I was wondering what you all would have done differently knowing what you do now versus when you started? What advice could you give to help an aspiring newbie? Any and all information provided is greatly appreciated. Thank you in advance.

I have been trying to work with the support team, but they are having a hard time understanding that I can't do the screen shares and I would like to be able to connect them through email, as I also can no longer make their calls.

I am new to Quickbooks and need help. This is for a municipality, so there are differences in that and a business.  Does anyone have any experience with using Quick books as a book keeper or treasurer of a municipality.  How do you add and track receipts?, how do you disburse those funds to the many different accounts? How do you prepare a warrant with in QB? and how to disburse the debits into the many different accounts that a municipality has?Is there a "spread sheet " sort of function that will have the credits and debits for each account so that a report can be viewed so we know how much money has been spent in each account?

Currently Running our Business on QB Enterprise Manufacturing and Wholesale. Tracking products/inventory/customer database/Orders/Invoicing, etc. as well as the obvious financial reporting tools of QB. (not payroll however) I'm selling the business and want to be able to hand off all transaction history, customer database, customized fields we've implemented 10 years ago in our customer file, but don't want to obviously hand over our financial accounting for the corporation which isn't being sold. Just the 'book of business' on our product line. Does anyone know if I duplicate the company file - if I can delete the accounting side and they can still access/download/reference all the customer data while they transition up to a new system?  I'm totally lost on best way to handle this. I will need to downgrade to a different desktop version I assume until shifting in to new company direction.

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Where did the link to add an estimate to an open invoice disappear to?  Previously we could add an estimate to an existing invoice by the Suggestion tab and this morning that tab has disappeared.  I don't want to add a small estimate as a seperate invoice and I don't want to lose track of work that has been completed if I don't use the tab.

I am using QBO Plus in the US. I do not get the option to import bills. I am using Edge on a new laptop.

All,OK, I will admit I am a QB novice so here is the question. Should a loan be categorized as a Long-Term Liability or Equity and should repayments of the loan or loans be categorized as Equity or Long Term Liability. On my QB my CPA has set it up as Loans from Personal Funds = Long Term Liability but also the Repayment of Personal Loans as Long-Term Liability as well. Is this correct? Also, further down on the List of Accounts, there are two "line items" Loan from Personal Account and Loan to Business Repayment. Both are categorized as "Expense". Not knowing anything about QB I am wondering if this is correct because it does not look right to me but I am not a CPA or QB professional. Please Advise. Thanks. 

I live in Taiwan. Everytime I visit USA, I got a new phone sim card.

I want to upgrade QB Enterprise (Manufacturing & Wholesale) 8.0 to QB Enterprise (Manufacturing & Wholesale) 21.0 but when i open my company file it give me error with (-6094,0). Can someone help me to make the compatible or show me any tool to convert. Thank You 

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