Other Questions

Hi,I'm having trouble accessing the Import Data - Journal Entries page in my sandbox. When I click on Settings > Import Data > Journal Entries, I receive an error message: "We're sorry, we can't find the page you requested. You may have incorrectly typed the address (URL) or clicked on an outdated link."Could you please advise on how to resolve this issue?Thank you. 

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Can't find Bills in the Expenses drop-down menu, and heading to New to create new bill doesn't give me the option to upload it as a PDF.

We area church that gets donation from members for other organizations outside of our church. When we pass that money to organization is that an expense to our income?  We do not budget for this kind of income. We segregate it in a designated fund.

We are setting up a new account for our business and I keep getting an error that the function is not available and to report code 25625.  I've cleared cookies, made sure javascript is enabled and cookies are allowed.  Restarted the computer.  Tried different browser.

It says it the wrong category for tax but it is the same one as I’ve always used !

None of the information supplied helped me. What do I do next?

STILL NEED A PHONE NUMBER SO I CAN CHANGE MY CREDIT CARD NUMBER

Is there a way to just print an envelope with my return address and a vendor address inside of Quickbooks for Mac 2021? I already printed a check that I need to mail and do not see an option to simply print an envelope for the vendor. Thank you

Hello...we are seeing invoices with the wrong tax rate. The math will be correct but the rate listed on the invoice is showing more than double. For example the tax rate is 10.4% and that is what is being charged if you actually do the math but on the invoice it will say Tax (23.19%). Can someone explain this to me. It's very confusing to our customers. Thank you!

QB phone support couldn't help today. I want to print on a frigging blank (no window) envelope to vendors and customers. 

How do I record a payment from the insurance company for loss of business revenue?

Can I do a journal entry for contract labor straight out of sales? Debit Sales / Credit Contract Labor?

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Hello, I've had this issue pop up a few times now. I'm wondering if there is anyway to make the Refunds and Credits items follow the price rules of the items? I have a number of items that change price on quantity. For example a single pound of a product is $3.50 per pound, if that quantity is 50 pounds the price changes to $2.75 per pound. When staff writes up returns the item defaults to the base number, $3.50. On a few occasions I have returned more money than what was owed. Seems odd that refunds can't follow the same rules. Thanks, Randi

When will QuickBooks for Windows 11 run on Mac M1 Chipsets using Parallels ?

I've just migrated from QB Desktop to QBO Plus.  I am a Contractor and need to be able to access Job Cost Reports (Estimates vs Actual).  It appears that in QBO, the only way to do this is through Projects. In QB Desktop, we would create a Customer and then two Jobs titled Design and Construction under that customer.  Our clients sign a design contract and a construction contract, with two separate Jobs under one Customer, I can isolate the costs of each contract, but also look at the financials for all under that Client. From my reading, it appears that the new process will be Create a New Customer named "Peter Jones", then create two Projects named "Jones Design" and "Jones Construction.  I will not be creating sub-customers or Jobs under the Customers any longer.  Is this correct ? I'm now in QBO Plus and have over a 100 Customers and Sub-Customers (which are our old Jobs) and am trying to determine the best process to go about setting this up

Hi, We are running the latest version of Enterprise 24. When accessing older transactions we have gotten a variety of errors. Most of the errors just close out the program. We have one user that gets kicked out of paying bills when another user is reconciling a credit card. When I run Verify/Rebuild it shows the following errors fixed:DLPEngine::Inside DLPEngine::ISDLPApplicableForType type=1 isApplicable=0DLPEngine::Inside DLPEngine::ISDLPApplicableForType type=2 isApplicable=0DLPEngine::Inside DLPEngine::ISDLPApplicableForType type=3 isApplicable=0Every time I run Rebuild, I get the above. When I run File Doctor it doesn't find any errors. Any thoughts? This has been happening for months

I am rather new to my business and to QuickBooks.  I was looking at our Open Sales by Customer report and I realized we have a lot of open sales orders which turned out to created when we manufacture parts that will be sold to customers using different sales orders and invoices. Investigating this issue, I realized that these sales orders actually represent build assemblies and should have been done through the Build Assemblies process.   Is there a way I can transfer these open sales orders into Build Assemblies? How would I do that?  Thanks in advance!

I am using QB Desktop Pro Plus 2022. I am unable to assign my chart of accounts to the classes I have created. There is just no drop down option like I believe there should be.

en el cargue inicial de datos, algunos empleados fueron creados en la categoría de vendors, cómo puedo editar el perfil para que queden clasificados como empleados?

If I have a customer sign a contract and they owe us money do I put that under their project as an invoice or do I set it up as an open balance for that customer? I want to be able to track things per job even if they have multiple jobs under one customer instead of one open balance? Just want to make sure I’m not doing it wrong

How do I setup SEP IRA under Quick book payroll online as it is not available under Retirement plan options?

I need to enter in a Sale Tax Adjustment. It will need to be a negative number for the adjustment between the State and QuickBooks. I've done this before but now it won't let me. I have followed the instructions in other posts with the same issue to no avail. In fact, after following those instructions QB won't even allow me access to the "Reason" drop box with it turning red and refusing to drop down. I requested a call back and then went back to it and now the "Reason" drop down box works but still won't let me enter the correct adjustment amount. I am frustrated beyond belief with QuickBooks! Every single task I come to, no matter how simple, no matter how many times I've done it before has issues, problems and bugs. From layout templates being deleted by updates, to layout templates that no longer function due to updates, to some text boxes that have to be pre-clicked before you can edit the text as normal or all the content gets deleted, to not having an auto-save and losing

We’re having an issue with the Item Charge. The API says it doesn’t exist, but we see it on the website. This blocks our synchronization as we can’t retrieve or create it.