Other Questions

Why is the "internal" customer name showing up in the address block on invoices? ALSO, why does the "internal" vendor name appear on checks along with the public name? My customers and vendors don't need to know how they are recorded in the customer/vendor database on QB online... 

In the 1099 filings, if i click on their 1099 misc, it shows a higher amount than it shows in the summary report. The lower amount is correct.

Hello I make custom invoices for my customers that order spice racks from me. My invoices contain a lot of detail. The print preview looks create but when I actually print the description parts turns into a narrow strip instead of how the preview looks. How can I fix this?

We're unable to link our Visa credit card; only Mastercard can be used to submit an expense claim.

France, xxxxxxxxxx@xxxxx.xxx, County Line Special Utility District, xxx-xxx-xxxx, [removed by moderator], last 4 ofr my account is [removed by moderator]

contact number for intuit

I have a client for whom I am bringing her data to QBO from Desktop.  We have to deal with inventory.  I am aware that QBO Inventory is not robust enough to handle her needs.  She is going to have to find a third party Inventory app that integrates with QBO. My question: Can anyone out there share your experience with this scenario? Should we set up the new inventory system first, then convert the rest of QBD to QBO or doesn't it matter what order we do it in?  Also, does it actually "work" to bring in the invoices, bills, etc. from the external inventory system to QBO or is it better to run everything from the app and just pass the totals to QBO?   RE: the latter, I have found that with POS systems it works better to just bring in what hits the bank (e.g., what goes into the POS as income) then use the numbers in the POS to calculate sales tax and make the journal entries to adjust the income account in QBO.  But...I haven't tried real "int

I keep getting an error message that says I need to update taxpayer info to avoid account disruption. I have not received an email, just an error on the dashboard page. When I click on "update your taxpayer info" I am taken to the "quickbooks payments" screen, but I'm not seeing anything that mentions taxpayer info?

Hi, Starting from 13th of July lots of my collegues and I receive error trying log in into QBO "The feature you've requested is temporarily unavailable Make sure your browser has Javascript and cookies enabled. If the problem persists you can clear your cache and cookies and then restart your computer, or try using a different browser. ". I spoke multiple times with QBO support team, but they can help and said we are aware about the problem.Do anyone has the same problem?  P.S. Cleaning cookey, change browser or incognito even re installed Windows, but dudn't help. Tried to register new QBO account, but had the same error   

Before the latest QuickBooks Online update, for my estimates/invoices, I was able to enter numbers in the "quantity" and "rate" fields and they would calculate in the "amount" field, as you would expect.  More often than not, I would take the total for all line items and display it on one line at the bottom.  For instance, if I had 10 line items at $100, it might say "Labor and Materials:" with "$1,000" in the "amount" field.  I would then delete the individual amounts for each line item, leaving the quantity and rate numbers alone. In my template, I only display totals to my customers, so if there were changes to the estimate/invoice as a project moves along, I knew where the individual prices came from and it was for my eyes only... With the new update, I can no longer do this.  Does anyone have any idea how to restore this functionality? I know it is technically doing what it's meant to do, but if I'm doing an estimate for an entire house rewire (electrician

How do I fix this?

Hi All, With Windows 11 24H2 install an Artificial Intelligence (AI) spyware package (CoPolot/Rollback) to analyze and take snapshots everything the user does, it is a really bad idea to do anything private -- banking, finances, etc. -- on a Windows 11 24H2 spyware infested machine.   Does anyone know is Intuit has any plans to port to a secure operating system, such as Fedora Linux? Many thanks,-T

I created a customer invoice from billable expenses with the new invoice format. Those expenses have uploaded receipts attached. The receipts did not get attached to the customer invoice. If I use the old format the attachments are on the customer invoice. Is this a feature that will not be available with the new format release in December?

I'm experiencing a technical issue with QBO and would like some help with it. When writing a check, the check-writing window shows a different balance in the checking account compared to the bank feed transactions tab in QBO.  It's important to note that the balance in the bank feed transaction tab matches the balance in the external checking account. Is there a way to resolve this? I am eager to align the check-writing window balance with what is available in the account, just as it does in the bank feed transaction tab.

Every time I open up an invoice to edit the invoice it takes forever to give me the option to save the invoice or sometimes the save button stays greyed out the entire time. After waiting a good few minutes, I get an error message stating "Something's not working try refreshing the page and check back." Any idea how I can get the save button to be active so I can save the changes I am making to the invoice.

Hello,  I have just moved from QB desktop over to QB online. This is my first time creating a sales receipt and the program is automatically creating a sales receipt number that already exists from years ago. How do I get it to use the proper sales receipt number that it should automatically be using?Thanks!

i have two  US QuickBooks Communities and i need to merge  them together how can that be done i keep getting lost on the one that does not have all my post on them and answers  show me how to delete the ones i do not need and keep the ones that i do    

Hello,Good Day! Would like to ask assistance in finding the Payroll Client ID in QuickBooks Desktop? We are currently subscribed to QuickBooks Enterprise Solutions.Thank you in advance for your help.

Switching from desktop to online. Is there a way to do the simple addition of numbers in cell? I found a youtube tutorial which showed how to do it in the Amount cell on an invoice, but it doesn't seem to apply to bills or journal entries.  For example, I'm wanting to split a bill into various subcategories ... in desktop I could add $5.97 + $8.63 + $2.00 in the cell related to the line item and it would total it up for me. Is there a way to do this online?

Hi, We are using Enterprise, we have a company file in it for our agency and we're using the owners Intuit account to save the company file. Recently the owner bought another  agency, same industry. This new agency uses QBO so it has also an Intuit account. I've successfully created a new company file in our QuickBooks Enterprise for this new agency. And  it wants to sign in to an Intuit Account to save the company file. My question is:  Which Intuit account should we use to sign in for this new agency, the owner's Intuit account  or the new agency's Intuit account?Thank you in advance.  

Hello, Starting on Friday, March 15th, I can no longer add items to an invoice. When I go to add an item I get the usual "service date", but it now also requests a "tax rate". Even on non-taxable labor. I run a field copier service company in Greater Los Angeles area and there are hundreds of different tax rates here. In the past, QBO has always charged the appropriate tax rate by zip code. The mobile app didn't get it right, but if I saved the invoice, then re-opened it, it would reflect the correct tax. Now, it is asking for a tax for each item when I try to create an invoice in the field. If I try to select a tax to apply, it crashes and goes back to the login screen. This has rendered the app worthless for me. I can't even use it to look up pricing to hand write work orders.I have also been unable to open, and edit invoices that were created on a desktop computer. I've already updated the app twice and also cleared the cache to no avail. Anyone have a solution?

I have been using Quickbooks for 20 years on a cash basis, which has worked fine until now.  I recently began acting and signed with a talent agent.  The talent agent receives my fee paid by the client's payroll company.  I am considered a W2 employee by the client, and they have taken out my federal and state taxes from the gross amount earned.  The agent receives the check, takes his commission, and sends me a check for the balance, listing all taxes based on the gross  and commissions as deductions. I enter the net amount of my earnings to my checking account as income but will report the full amount for income tax purposes to my accountant based on the W2 that I receive at the end of the year.  But, I have no way of showing the expense of commission through my system, because I didn't actually send them a check for the commission.  I need to figure out how to set up an account that logs these commissions and shows them as an expense on my P&a

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help please call me