Other Questions

Hi My Quickbooks seems to have updated and all my invoice/sales receipt lines of information have a zero balance with a T at the end (except for the line actually charging).  I've seen previous posts showing how to switch to old layout but I don't have that option.  How do I change this as most of our invoice is explaining the service and product and referring to purchase orders so having 0.00T at the end looks ridiculous.  Plus we didn't have the tax line showing as our service isn't taxable so how do I stop this from showing as well? Thanks

i started a second company.  i need to properly move accounts (loans, credit cards, bank accounts, etc) associated with the new company from the old company.  

Was sent a 1099 through intuit back in 2022, looking to find that document

I have 10 separate companies within my QBO account.  One of those companies is used to pay overhead bills and any other bills that are not specific to a single company (liability insurance, accountant fees, legal fees, etc.) and that expense needs to be split out and charged back to the other companies.  I will be calculating the amounts based on revenue percentage.  What I need to know is the mechanics of this.  The expense will be created when the payment feeds in through the bank feed.  What is the correct way to transfer this expense to the other companies so that it will be reflected in each of their P&Ls and NOT in the P&L of the company that physically paid the bill?

I had a DocuSign subscription renewal charged on QuickBooks debit card, but the card services suspected fraud, so they sent me a text to approve the transaction, I answered Y. Next day DocuSign tried to charge the card again - same thing, I get a text of suspected fraud, I approve again. Next day same thing, until I got a text that the card is now restricted, call (xxx) xxx-xxxx. I tried to call - wait times over 1 hours. Now the card is completely unusable and I am having to move all the auto-pay services to a card from another bank. Is there a way to get reasonable support to unblock the card? Is this a known issue with QuickBooks debit cards, shall we stay away from those?

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BUG REPORT - QB MAC 2022- Don't know where else to post. Any suggestions as to the correct forum among the myriad of (frustrating) Intuit websites would be appreciated. When I am entering text into a field where it should auto populate with relevant Payees, Items, Accounts or whatever, the field fully populates with whatever QB matches the first character with. My work around is to delete all other characters except the 1st then type the 2nd character, and repeat (leave 1st and 2nd...type third etc.) till I get to the account/item needed. Beyond Frustrating as it does not filter the results accordingly until I have typed enough to get the item I want. Also the dropdown doesn't filter, I can "force" it to sometimes by scrolling down and back up and then the filter is applied. Other times that doesn't work and frequently it just crashes the app. Oh and it often crashes.... Grrrr Please can we get a bug fix for this?

The QuickBooks API's are returning an invalid query error when all the fields of the API are selected if few fields are removed from the query body, then the API works and able to fetch the data.

how to export Qb id with all the records details in excel?

I am exhausted from speaking with countless support folks regarding set up for my church's account.   I am trying to migrate our current desktop version over to the online version.  I spoke with five different techs last week in an attempt to just export my company file.  None of them followed up with me as promised and none of them were able to successfully export it.  I finally read the instructions and did it myself - successfully.   I have been setting up my payroll for two days now and have spoken to multiple support techs for this current issue.  I have read all the articles on here than I can find and none of them help. Churches are exempt from state and federal unemployment tax.  QBO will not allow me to enter 0% in the state tax set up, nor will it allow me to leave the account number blank.  I will not be able to run our payroll on Tuesday if I do not find a solution.  I did screen shares with two different folk

I am frustrated with this new layout. I used to be able to create a new project, then use the drop down "add to project" to add an estimate. Now all it has is "Project Cost Estimate", and that doesn't give me the format I need for estimates. So now I can't create an estimate within a project. I have to make it under "+New" instead. This is counterintuitive and wastes my time.I wish companies would stop trying to improve things. 🙄

Trying to print a monthly check register from QB Online - is that possible?

We import invoices using transaction pro importer and it is not maintain the ‘email later’ check.  Has anyone run into this issue and come up with a solution or is there a way to “globally” select the last invoice for every customer and apply the email later check? We have a lot of customers so doing it manually is not an option. Any help is greatly appreciated

Upgrading Desktop 2021 to desktop 2024.  Received error message WER fault.   Computer restarts immediately.  Tried a few times.   Same results.Uninstalled version 2021.   Rebooted.  Tried to install with same error message. Last time used QB Desktop Manager.  Same results. Any suggestions? Thanks.Darryl

I have passed all but parts 1 & 5 of the QB online Proadvisor exam. Where can I get the PDF Supplements for modules 1 & 5 for the QB online Certification exam? I read that they are very useful. Thank you. Randy London. [email address removed]

We have well over 1000 invoices we would like to "email later".  When the invoices got created, they did not have the default set to "email later".  How can we choose a range of invoices and set them all to "email later"? Thank you

Using Quickbooks 2021, latest version. Brand new Dell Vostro 3430, i5, 16GB, 512GB SSD, Windows 11 Connected to a HP M283fdw via USB. When printing something absurdly simple a SINGLE CHECK, there is a significant delay of many minutes between clicking the print button in Quickbooks and the printer actually printing.  This has been reproduced in an older, completely different version of Quickbooks also installed on the computer.  Printing from ALL other applications and sources is instantaneous.  The problem appears to be directly and totally limited to printing from Quickbooks. Has anyone else experienced this problem and found resolution?

I have QB Desktop 2021, which is being discontinued on May 31. I am shutting my business down at the end of April, so it doesn't make sense to switch to QB Online. I can't upgrade to QB 2024 because I don't have adequate processor speed. Will it be possible for me to download my QB file to a thumb drive and send it to my CPA for him to file my final tax return next March? Will he still be able to access QB 2021, or will the final be unreadable after May 31? Any advice or suggestions greatly appreciated!

Why cant I see Journal entries on the Unbilled charges report with QBO Advanced?

can you use a different email than a gmail account for sending invoices

I have a bank account with sub account that I had a balance of $336.00 in it. The balance when I bring up the register for that specific sub-account shows the balance, but when I do a balance sheet or look at my register for ALL accounts the $336.00 disappears without my entering any withdrawal??? Any ideas please? Thanks

I recently took over doing the bookkeeping for a very small company. What was in quickbooks was a mess. I printed all the reports I needed and have all the backup information to begin re-entering. Do I need to enter "bills" and "checks" again? Or can I just enter the checks?  I currently DO NOT have the bank account linked to QB. I want to get all the information entered back in before doing that. I have already re-entered all customers, customer invoices, payments, deposits and vendors. 

Cox has just changed to yahoo mail and we were able to keep our cox email address. However, we can no longer send out emails using the cox email server. I just tried to call to see if there is a solution and customer service is not open yet.

I am using Quickbooks online and i would like to add a user that can enter A/R and A/P invoices but not to see reports. Is there a way that this can be done?I see there is a way to set certain permissions for the user but seems to be very limited

Hi Team. We have intuit developer account.Unfortunetly I have updated my app name as empty string. Actually app name it should not accept empty string. But it accepted it. I don't know why. Due to that i am not able to click and edit App details. So is it possible to update my app name.