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I am trying to review the recipients who I have been tracking for 1099s, but every single time I try to access that page, the site breaks and sends me to a blank page. I've cleared cookies and tried multiple web browsers and devices.
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In the new invoice layout I would like to add the email address field back in, how do I do this?
I am struggling to adjust to the online version from Desktop. I actually really hate it. I can't find a way to adjust the view of my interface like it used to be. I can find a few places to bookmark, but I prefer to have my main checking account open when I log in. I also prefer my menu icons across the top of the screen. Is this even possible? I am also struggling with reporting. I could make my reports do anything I wanted in desk top, but I can't find an option to use classes in my actual to budget reports. This is imperative for my church that also provides a childcare ministry. We have to separate the two for budgeting reports. The main issue is that I can't split the payroll amounts due to classes not being an option in the filters. Is there any help out there for me? I have not had any luck finding videos or articles to assist. Support calls have been such a nightmare, I just don't have the energy to go through th
HI, Why is there no option for all payments doesn't matter which accounts it was paid for , like before update? checks, credit card bill payments, now its just either credit card payment only, or checks only, or it includes the bill which i don't want . i don't want to use excel to filter it out. it kinda be messy after the update. because i can't see that option anymore .
My company is moving from QuickBooks enterprise desktop to QuickBooks plus online and I was wondering how things will change and what to expect and key differences?
I have 43 1099's NEC to send. I have them done and all ready to upload. The 1099 screens say that if done before January 15th there is an early bird discount. That discount is NOT populating for me. any hints on how to make that appear?
Hi All I have been digging around ref these script error what have started happening to us in the last week. The machine is Windows 10 pro so has both Edge and Internet explorer. I have reset the internet explorer settings and also removed the tick from IE that says about displaying script errors but still getting the popup attached.Error code 0Object doesn't support property or method 'startsWith'Any advise would be great as driving me crazy. ThanksGlenn
I work in QuickBooks Desktop Pro Plus and we have a client that started a single job with an estimate. Now after we have been invoicing against the estimate since August they want me to separate the work into two separate estimates and invoices. Can this be done without deleting everything and re-entering it?
Recently, I found the qty/rate in PO disappears, no longer shown in PO posted in QBO. Does this happen to all of you guys?
I'm running QB2020 for Mac on Sonoma 14.2.1. When entering journal entries, if I selected a pull-down (e.g. account, class, etc), and the selection I wanted was the same as used previously (meaning that account, class, etc, was already highlighted), I could just hit ENTER and it would make that selection. At some point, that function stopped working, and even though the selection I want may be highlighted, I still have to navigate to it and select. Why? And how do I get the previous function back as it was much faster? Thanks.
I recently had an unauthorized withdrawal from my business bank account by QB - no one can explain or understands how this happened. Especially since I am signed up for their package that processes payments, etc. I'd like to know what offshore account they moved these funds to...? I was able to request a "refund" after 2 + hrs. on the phone to get to right person, who still could not explain or resolve my issue, other than suggest I request a refund. However, it will take 7-10 business days for them to process the refund even though it is they're error. Apparently, there is "no" process or way for them to expedite my refund. Absolutely ridiculous!In the meantime, they gain interest on my money, I have to deal with returned checks, unpaid vendors and related fees...I'm looking for a way to file a formal complaint and escalate this to someone who has the authority to address this issue, as well as ensure it does not happen again. I've already gone through the process of "talk to a h
We had an asset that was paid for in payments. We entered in one credit memo to cover the total of the asset balance. When the payment was made to close out the invoices and credit memo, QuickBooks made a journal entry and added $.01 extra to one of the invoices. The credit memo added up to $6,105.80 but the auto journal adds up to $6,105.81. When we looked at the Cash Balance Sheet the account had a balance of (.01) and the Accrual Balance Sheet and the Chart of Accounts had a balance of zero. We made an adjusting entry to correct the Cash Balance Sheet and now the Cash Balance Sheet shows zero and the Accrual Balance Sheet and the Chart of Accounts show a balance of (.01).Does anyone know how to fix this so the asset shows zero on both types of Balance Sheets and the Chart of Accounts?
In QBO I added three new users with the role of Expense Submitter. The expenses they've submitted via email to our custom @qbodocs.com email address are coming through to review as being submitted by me (my full name) rather than the name of the employee. Everything else about the attached bill/receipt is being read well. Is there a way to easily view and reflect the actual submitter's name? They've accepted the invitation and confirmed their account so I'm not sure what I might have configured incorrectly that their name and/or originating email address are not visible. Thanks.
QB Enterprise 22. I'm our company IT admin but admittedly I don't know much of anything about accounting or QB itself. I have someone claiming that they are making changes to Vendors in our company file. Simple things such as Tax IDs, addresses, the 'Name on Check' information, etc. They're doing these changes by hand in the software, not by importing lists. They claim that the next time they view these vendors, the changes they made have been reverted. They are keeping track of what they're changing and bringing that to me, but it's not enough for me to go on to troubleshoot. Just applying knowledge of the basic nature of databases, I imagine that if User A is in Vendor X and changes the Tax ID from 123 to 789 then saves and exits, but User B also has Vendor X open at the same time and changes the address (but since they had Vendor X open at the time of User A's changes, they still have the Tax ID as 123 on their screen) and saves it,
I'm absolutely stumped on how to achieve creating a note receivable for a customer and invoicing them for their monthly payment. What apparently seems fairly easy has become an absolute nightmare. The note is for some seller financing on a piece of property I recently sold. I've created a new account called "Loan-Customer 1" as an other asset and provided it with the principal balance of the loan and set the company as the AR. I created two new list items called "Monthly Interest" and "Monthly Principal". For each of the new list items I've associated different accounts "Interest Income" an income account and "Loan-Customer 1" respectively. The problem is that when I go to invoice the customer using the new list items the deduction from principal is the full invoice amount, not just the principal amount. QB Support has indicated that QB cannot separate the application of the line items by account type and that the whole invoice amount is applied. I must be doing something very wrong as
In what seems like a regular theme with QBO, Intuit seems to have once again mucked up invoicing. Now, when I try to print a new invoice to send to a customer, the QTY value diasapears for some entries, not all. The Rate and Amount remains, but the associated QTY disappears. Everything was working fine, now this. I swear, I now seem to spend way too much time trying to remedy QBO invoice issues. I can't see continuing to pay for this hot mess. Countdown to the canned response from Intuit where they suggest I clear out my browser cache/history and then suggest I contact support, when it is Intuit who keeps breaking this app/service.
