Payments

Here I am again with another QBO question; a complete change from QB's desktop.I entered 2 vendor credits.  Now I want to pay the vendor.  I check off all the outstanding bills, then check the vendor credit at the bottom and the credits are being added to the payment!  Please help.  This is so frustrating.

Hi guys! I have an issue.We have some payments over Stripe or simple bank transactions that include diverse positions.For example:1) Our customers pay through Stripe, we pay the refunds in same way. But we become the Stripe payouts as a bunch of transaction. One Stripe payment could include 3 customer payments, 1 customer refund and separate Stripe fees. When I want to match this transaction with the documents entered in QBO, I could only select invoices, but not refund receipts or bills. 2) Same with other payments. We have vendors that are also customers. They could pay our invoice deducting the open bill. How could I match invoices and bills in one bank transaction in QBO? Other question: How should we enter Refund for Vendor. For example for Amazon,  when we physically paid for a bill and then get money back? Vendor credit? But how do I match it with the bank transaction, I don't have this in the match list? Thanks in advance!

Hello i been getting Charge from Quickbook intut Of $25 On my bank account how do i stop that i used to have the Intut merchant account which was closed ow i dont have the access  to that account what are my options to stop that charge  Thanks 

I am looking for a tutorial, preferably a video, that specifically shows, in QBO, how to create and process both an invoice and payment using a card reader (Go Payment?). Assume I am at a client site and just finished my job, and they are eagerly standing in front of me with their credit card. I am NOT looking for how to set up the reader, merchant account, etc. 

Hello. I am wondering if you can create an invoice with zero balance due? Thank you

Does Quickbooks automatically send a receipt when a customer pays via direct deposit/ACH? If not, are there any plans to make this an option?

Hi,I'm not an accountant, so this may be obvious to some, but not me! :-) I'm a property manager, and I took over the management of a complex of apartments. The previous management company had funds on account, which they transferred to the client bank account I manage for the complex. So far so good. I created the previous management company as a customer and created a payment from them, so the client account has the correct balance.  The problem is that part of the funds I received was a bad debt payment  

I am reconciling a bank account and cannot find the expense on the reconciliation. I go to the specific vendor transactions and the expense is there, correctly booked. It just does not appear in the recon. to select it. 

I credited the same payments 2x.  How do I delete/remove these payments? They are not in the same month.

We purchased and sent flowers for the funeral of an employee. Which Account should this fall under?

I am fairly new to QBO, please help me with step by step instructions on accepting Venmo payments. I created the invoice, recorded the payment, and transferred the funds from Venmo to my linked bank account. When the payment shows up tomorrow in QBO, how do I record the Venmo processing fees? It will not match to the invoice since the amount is lower than the invoice.

I am trying to send a final invoice. When I updated the estimate to send the remaining. Both the deposit I took and the remaining is wrong.

How do you mark a bill from a vendor paid when you downloaded the payment from the bank feed?  I have put the bill in the system, but I need to match the two up.  I've looked everywhere to figure it out but I can't find an answer for Desktop.  Thanks.

Hello!I am trying to reconcile my checking account and looking at my QB bank register. I am seeing several invoice payments in my register and also the same deposit amount but the two aren't matching up.  What am I missing? 

In QB Desktop while choosing the account under the expenses tab on the bill I keep getting an "Account Not Found" message. Anytime I select an active account I get the Account not found message. I have confirmed the accounts are created and active. I have used the QB File Doctor and Tool Hub without a remedy. Any advice?

I have been getting this error:"There was an error communicating with the QuickBooks Payments Service.  Please try again later."  for 3 MONTHS since buying the software. I was told I could take payments using a "merchant services" features and have been unable to do so. What is going on with this issue? Intuit ONLY made $8.8 billion in 2020, you think they could hire a software engineer to solve this problem if it's been ongoing for 3 MONTHS.

I am trying to figure out how much the credit card transaction fees are.  I only take credit cards through my invoicing.  When I invoice a customer, they pay with their credit card throuh a link on their invoice through Quickbooks.  It seems my fees are all over the board.  Here are a few examples:Batch - Visa 74.66             Visa 65.00             MC  555.67Total collected 695.33 and total Fee 58.84.   Batch - MC 45.73            Disc 98.96            MC 211.36            Visa 370.09            Amex 497.70Total collected 1223.84 and Total Fee 44.33Can anyone make sense out of this?  I can't figure out what the fee is.  I thought it was 3.3% for invoiced plus .30 per transaction but that still doesn't add up Thanks. 

A customer put a stop payment on a already deposited check. The payment was applied to the A/R  invoice in quickbooks as paid in full. How do I adjust the invoice to show not paid in full and how do I correct the checking account balance due to the stop payment on the customers check?  And how do I add the stop payment fee that the bank charged my account?  I'm using Quickbooks Pro 2016

I am getting confused, a couple of clients have written me paper checks, I have gotten their consent to deposit but I've been using the receive payments button then manually putting in their bank info. The money is showing up in the account so I figured it was all going through fine, but then looking at my undeposited funds I see where some are from checks and some are from people who paid online, so when I looked into the help button it said that the money goes to undeposited funds till I deposit the checks into the bank, but what bank? There is no QuickBooks bank so that's why I'm confused. Also it said to reconcile my accounts but what does that do? Sorry for the hundred questions I wish QuickBooks had a better tutorial or even walk through. 

I have a check payment that was credited to the wrong customer. This check payment has already been reconciled. How do I get it credited to the correct account without messing up the reconcilation? Thank you.

I need to make some adjustments to payments and need to locate the deposits that were months ago. When i go to make deposits as of now the only way i know to find the date I am looking for is to continuously click "previous" until i find the desired date and deposit. Are there any other quicker ways to search for deposits by date or customer. Thank you

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We have a customer who mailed us a bad check for $1,806.87 on 07/10 that paid two invoices.  It was deposited on 07/13.  The bank debited our account on 07/16 and charged us $15.  We won't charge the customer the $15.  We received a second check from the customer for the same amount on 08/10.   How do we record these transactions?

I have quickbooks desktop. I have a credit card in my vendor list that I only make payments on the statements, so for example the statement was $11,780.56 so I made a payment for $4,000. Then my next statement was $8,577.49, so I made another payment of $2,000. Our company uses the credit card monthly therefore the statement will always be different than what balance was left after I make a payment. How is the best way to add payments and putting the new statements in? Since I am not paying it off fully I know how to make multiple payments, but how do I go about entering it since my statement is different every time? I hope this makes sense, I can try to elaborate more if need be.

Hello. I have Quickbooks Intuit (Self Employed), I have had this account for two months now and the first time I had a client payment transferred to my bank account, was done with the help of a QBS rep walking me through it. The following is a screenshot of the merchant portal I remember the rep guiding me to the first time, however, I don't know what to do from here. As you see the status is PENDING. I have asked a question about the transfer of funds to my account but while I followed the directions to the letter, it seems that I may be missing something here. So, I need to know what I need to make sure is done in the dashboard, category, settings, tags, etc then what I need to do in the merchant portal. FYI: I don't see CASHFLOW on the left side of the page in the margin..I have researched everywhere but seem to be going in circles. I've called QBS and the last time the rep was rude, told me to call tomorrow when the specific dept is back in office on Monday. IF this wasn't a m