Payments

How do you eliminate bills on the Pay Bills tab without affecting accounts payable?

I have QB's desktop 2022.  Just received an error message when trying to post cc payments. "Creating a customer to apply payments has caused an error." Has anyone seen this before?

I have a vendor with a credit balance that I need to apply a debit journal entry to so I can clear the credit balance.  How do I do that?

My QBO all of sudden won't let me progress bill?? I have estimates that a week ago I partially billed and now it keeps trying to bill the entire estimate. I have switched it to allow it to progress billing and keeps switching back??? This is horrible!!

I am using QB 2022 Pro desktopI process charge cards through Intuit in the Sales receipt screenI always print the sales receipt on the back of the shopping cart pageThis lets me use one page of paper that goes into the customers packageOn 10/03/2022 the sales receipt started printing a second page that only has the credit card transaction infoI do not need to print that info because it is included on my sales receipt templateThis has never done this in the many years of me processing credit card in QB desktopI cannot find a way to turn this off in QuickBooksDoes anyone know how to stop the Sales receipt print from printing a second page with the credit card transaction info?

Ours is a small business start-up providing tuition services.  Our students are encouraged to make payment of tuition fees online using their credit cards etc. through JackRabbit online platform whose app is connected to our QB Online Simple Start facility.  We find that the payments of tuition fees received online are routed through JackRabbit app and are first recorded automatically in the form of a Journal Entry debiting Undeposited Funds Account and crediting Tuition Fee Income Account. These payments are received into our Business Checking Account and as this account is linked to our QB Online, bank deposit transactions are generated for review, categorization or matching.We tried to match these payments directly with the debit amounts appearing in the Undeposited Funds Account by categorizing these receipts into Undeposited Funds.  But, QBO rejects this attempt saying that the category used must be a Bank account, not the Undeposited Funds. Alternatively

I simply don't know how and want to know how to record an ACH or EFT payment in QuickBooks Desktop? When I search here it is either about QB Online or how to receive or send ACH payments.

Years ago, I remember seeing a list of terms for entering in the Check Number box, so the payments would not come up on the 1099 Detail report. For instance, using CC for credit card, or DBT or Debit for debit card payments. I've looked everywhere and can't find it.  Does Quickbooks have a list we can use?Now, with Paypal, Venmo, etc., how does QB recognize the payments to not flow through to the 1099 Detail report?

Is there a way to pay people and ACH or Direct deposit the payments without using QuickBooks banking? Can we issue a payment as ACH in QB then I enter or upload details with my bank CHASE online?? How do I issue the payment in QB??

Many of us are experiencing a major issue with  QuickBooks checking.  My transfers from QuickBooks checking to my outside bank have now been held up for 10 banking days with no resolutions. Others have same issue. Green Dot bank currently being sued.  I am out $1834 so far to date. No resolution so far. 

So if my company pays for clients certain expenses, how do I record this in QBO and obviously I will bill the client. I know the basic and however, Billable Expense and Billable Expense Income is throwing off. Some leads please. Thank You.

When a customer sends payment for an invoice via QuickBooks, the transaction is recorded twice in the system. The first one is Payment Received; The Second Time is when money is deposited in my bank account.This second transaction cannot be matched to the invoice because the first one is already matched. So I have a big sum that I can't categorize. Previously, I complained about this, and someone from the QB team told me to exclude it.  I did, and now I can't reconcile my bank account because those double transactions are missing.This is such a mess, and I can't believe a company as large as Intuit can't fix this year-old bug.  

Hi,We have an ecommerce store (WooCommerce platform) and use Quickbooks Payments to handle credit card transactions. Now we'd like to add ApplePay. Sounds like you can integrate ApplePay with Quickbooks Payments but no clear guidance on how to do this with an ecommerce store in general (or WooCommerce in particular). Anybody accomplish this yet? Or can you point me to some useful information explaining how to get this done? Thanks.

Hi, We book vendor warranty credits until the vendor sends us a check.  When the check arrives how do I clear the vendor warranty credits from the vendor when depositing the check? Thanks, Chris

I'm recording a 2 year loan that we're paying back. I've followed the steps here:  https://quickbooks.intuit.com/learn-support/en-us/help-article/loans/set-loan-quickbooks-online/L7pMR6rUN_US_en_US?uid=loywn1ae When I first create the account it generates a negative opening equity balance. When I record payments on the loan, should I be doing so in a way that increases the equity as it decreases the liability? How should I do that?

I collected a deposit of $961.00 from a customer and recorded it as a Sales Receipt in QB OnlineThe customer currently has a $146 balance owed to me.How do I apply $146.00 from the $916.00 Sales Receipt to the customer's account and then refund her the remaining $815.00?? Thank youRP

Absolutely everything else seems fine, but suddenly when I try to record credit card purchases, I get a pop-up that says "The connection to the company file has been lost" and then says to "make sure the computer that is hosting access to the company file has not been disconnected from the network or turned off". It gives me no option but to "Abort". Any ideas?Thanks

Hello, I hope I can get some help onA vendor was paid with paper online bill payment check through my bank. It was returned to the bank because the vendor's address had changed. The payment was redeposited 3 months later which was two months into the new year. How do I handle the bank's redeposit and the vendor's now unpaid bill from the prior fiscal year after all accounts had been reconciled? Other past years bills may be outstanding because of the same scenario. We have since contacted the vendor and updated the account information in the online banking.Thank you for your help,SanACC

Hello,Not long ago we opened our quickbooks online account, we use it to create and send invoices for our clients.We never intended to accept money via quickbooks, I never activated this option nor linked my bank account to QB. To my surprise, one of our clients made a payment through an invoice that was sent to her. I had to link my bank account to QB so I could get the money, but again, surprise(!!), it went into a quickbooks checking account(?!?!).After a long conversation with QB support I was told that now the money would transfer to my bank account, but then I discovered that QB are "looking into the payment" and are requesting more info from me (even though they got it all when I opened my account and later when I verified my bank account) - the only thing missing is a phone bill, which I don't have on the business name! meanwhile QB are holding $2,700 of mine in their hands! I called again to their support line but it seems like no one there can really take action, and ask

Hola a todos, necesito su ayuda.Mi cliente comenzó a realizar gastos con la tarjeta de crédito de su compañia pero no me la ha enlazado a QuickBooks Online para que yo pueda ver automáticamente todas las transacciones y poder registrarlas. Hay alguna manera de registrar esos gastos sin haber enlazado la tarjeta o SI o SI necesito que la enlace ? muchas gracias ! 

The client received a years worth of payments and used the bank account in the deposit to field instead of undeposited funds.  Then posted all deposits to the income account.I know I can bulk update deposits to undeposited funds, but how can I move the hundreds of Payments received from the bank account to undeposited funds? 

Yikes, what a mess. This past Sunday (10/22) I received a client payment via credit card for $31,515. This was a deposit from a large healthcare system for a video shoot we were producing this week (and needed the money for). Sunday evening we received a "Money on the Way!" email from Intuit, saying the payment would be in our account within 1-2 business days. With past client payments via credit card, we have seen them post same day (Tues-Fri).  The next morning (Monday 10/23), our Chase Bank Account where the deposit was going reflected the 3% credit card transaction fee, but no sign of the payment. After seeing notification about the money being deposited, I went ahead and made the first of many, many, calls this week to an Intuit Customer Service rep.  I was told that everything was fine, the money had been sent, and that I should see it by tomorrow (10/24). While on the call I received an email from Intuit that because of the size of the transaction it was

I currently pay my credit card via an ACH transfer between my bank and the credit card.  QB will not let me split lump payment between different accounts.  Is there a work around?  

When creating a single invoice I have the option to add a payment link in the invoice and then email it. When batch processing invoices I do not see that option. Can someone please tell me how to add it when batch processing? It appears that QB is using my current default invoice. Is there a way to add the payment link there? Also to be very clear I want the invoice associated with the payment link.

when i look at all sales some that have been paid for are coming up as negative. they are paid and closed not sure why this is happening