Payments

Hello,I started working for a company that primarily uses a paper contracting system. The math for their orders is still done by hand on a calculator, and then after the sale, I input the information into their Quickbooks- Desktop. Due to rounding differences between the calculators and QBs, I end up with a lot of customers who look their owe or are owed $0.01.This is not a situation where the customer would receive a refund, nor would they need a credit as they are charged based on what our calculators say, not what QB says.Previous to my employment, their bookkeeper had been using GJEs to adjust the "penny differences" as they called it.Is this the most appropriate way to handle fixing these differences? I thought that it was recommended not to use JEs for Accounts Receivable. I need our income to accurately reflect that these pennies are not owed, and are not part of our income. If I try to adjust the totals on the invoice, it often doesn't work out the way I need it to with the tax

When we send an invoice to a customer account that is past-due for other invoices, that invoice shows the invoice balance due at the top. The Account Balance due is shown on the statement below, but this is frequently ignored since to make a payment the user is passed through to a second page which also only shows the invoice amount and not the account balance. Since statements do not include online payment links, how do we get the invoice payment page to show either the account balance due or the invoice and account balance due so our customers are informed and not confused when making payments?

It stated that once I downloaded the app, I could order my free card reader. I can order a card reader, but it’s not free?

My general liability insurance company gave sent me a check for $13 a  refund due to some Covid stuff.  I deposited that check into my checking account and want to log it into Quickbooks for Mac 2020.  I don't need anything special such as it attached to any bill, I just want to log it and make sure that it doesn't count as income.I went to Make Deposits and entered it as a deposit to my checking account and choose the expense account as the "General Liability Insurance" expense account that I put in my Chart of Accounts. Am I done at this point? I looked up some ways to do it and they all seem very complicated, such as continuing on to Enter Bill and Pay Bill.  I am not sure what that is about.  I tried doing it one way, but it then entered that $13 as a payment out of my checking account which is definitely wrong. Do I have to do something else other than entering the deposit?

Received a clarification email from Melio that bill pay for Quickbooks Desktop Enterprise is changing.  It referred to a prior email notification which I never received about some change on September 12, 2023.  Not sure if it's a spam message as I can't locate anything on Intuit's site about any service changes.  Does anyone know if the bill pay process is changing in September and what it might be?  I do currently use the seamless service though the desktop software.

I do all accounting for my company.  I have a memorized transaction list for the first of each month of several bills that need to be paid.  This transaction list also pops up on all my coworkers' computers also.  How can I restrict who sees the pop up transactions list as I don't want other coworkers to see the items and accidentally change the date?  I am the only one who needs to see it.

Hi,  I'm wondering if anyone on here know how to fix this problem. When I generate an invoice, my customer's information will appear on the BILL TO section. However, it also automatically pre-filled my customer's name on SHIP TO section which is very annoying for me since I have to delete it myself. Is there a way that I can stop that from happening? It's a burden for me since I have to create multiple invoices and has to manually delete the customer's name for each invoice! I have attached the screenshot of the invoice to illustrate what I need help for. I appreciate all the tips, advices and help on this matter. Thank you!Trang 

I have several foreign currency vendors. I paid them up in full, but on reports I still have with them a Home Currency balance. What can I do to adjust this?

On some vendors, when we enter in a bill in the vendor section the vendor bill duplicates.  This does not happen on all vendors, just some.  We have run utilities to reindex/rebuild. The file is very large and I'm thinking this is a data file pointer problem and thatn compressing the file will help. Any other thoughts? As I've never seen this before.

OK, I have spent the last hour reading all the posts about SEP IRAs trying to find my answer and I have never seen so much confusion by both the OPs and the responses. Plus a ton of broken links because QB reorganized things. Lots of people want to know the answer to this same question, so I'm going to try to state it clearly. Please read the explanation before answering so you don't contribute to further confusion.  QUESTION: How do I record a SEP IRA payment so that it is properly included in the correct year? Example, my S-Corp makes a 2019 contribution to Employee/Owner SEP IRAs in February 2020.  Application: QBO  (Do not include QB Desktop or Payroll services or any other add on features)Payment: SEP IRA (Do not include SARS, Simple IRAs, or other types of IRAs) Important things to know about SEP IRAs:The Employer is paying a business expense when they pay the SEP IRA contribution. It is not a withholding from the Employee.The Employer pays the

One of my existing vendors who I pay via ACH in Bill Pay has changed their bank. Where do I change the routing and account numbers for that vendor? 

I am stuck and wondering how to fix a problem. Here is the situation I found in the books.  Accounts receivable aging shows a negative number for a customer who made a purchase back in 2022.  It appears to be an unapplied payment.  When I look at the customer account detail, the invoice was issued in September and still shows past due, but does not appear on the account receivable aging.  The payment was processed in December but shows in the customer account detail as unapplied. The customer account balance is zero.  The payment does appear in the accounts receivable aging.  When I open the payment and try to apply it to the invoice, I cannot seem to get the open invoice to appear so I can check the box and apply it.  For reference, the payment occurred in Deposited Quick Book payments and was correctly transferred as a deposit to the business owners checking account.  I would sure appreciate any guidance.  Thank you.

I have a client that has some old bill payments that were sent out and need to be cleared out via a Journal Entry. What is the correct way to do this?

About 3 days ago, QBs Enterprise 23.0 desktop stopped allowing us to process credit card payments if the customer's name started with a number or a symbol.  An error message pops up saying 'Please enter a valid name to process a payment.'.  Is anyone else having this problem and is there a solution to it?

Hello, we are a charitable organization who would like to include a Donations button on our website. Does QuickBooks have a way to provide a direct link for payments/receipts just like an invoice button works for payments from an email? Any advice or direction on how to accomplish this would be most valued. Thank you.

All of the sudden I can no longer automatically link a check that is manually entered into QB under a vendor (either one off as a "New Transaction" or through a batch upload) to an open bill through an overriding "Bill Payment" like I used to be able to. QB now wants to create a new "Bill Payment" with a new Bill Payment # (it used to be the same as the check #), which creates a third transaction. This is creating duplicate transactions, inflating my project costs by having both a bill and a check registered under a project, and making it impossible to tie costs to my bank transactions.  Has anyone else discovered this issue recently? It seems like there is either an unintended bug or an update that was pushed into production in early October. 

I don’t know why my checking account was denied

Hello, is there a way to have multiple approvers for bills in Quickbooks Pay Elite? I am trying to get off BILL (formerly BILL.com) and would like to use this tool, but I need two approvals for invoices not just one. Thank you! 

If in the process of creating a Recurring Revenue Invoice with an item that has the qualities of a Duration of ‘5’ years and Service Interval set to ‘Annually’ and was paid upfront (all 5 years).  We are successful and see the Differed Revenue (our liability account off-set) and revenue spread perfectly and the distribution schedule as well.Issues:                How do you set it up when you have a 3 year contract for $120,000 and the customer wants to pay annually.  The invoice is for what amount?  $40,000 or for the entire contact?  Neither one is correct in the books.  Does this feature only work when the amount paid is equal the total contract?  Having a hard time.              How do you set up a 3 year contract for $120,000 when the customer is also committed to the term (duration) but wants to pay monthly.&nbsp

All vendor names on the address portion of the check printed twice on all checks of this week's run. It happened for the first time. Before this week, all addresses on checks looked normal. Any idea what's going on? 

I've filled out the business profile and the personal profile. I am a valid California LLC and have included my EIN, my personal SS# and all relevant details. There is absolutely no reason I can think of for this rejection and yet it arrives immediately via automated email so clearly nobody is reviewing it.

I am using version 19 of Quickbooks Desktop. We have AR invoices from 2021 that have been paid. However, the payment was posted as a deposit to the customer instead of as a payment to the Job. The invoices go back as far as 2021 so I can not just "delete" the deposit and reenter as a payment as the FY has been closed. Looking for a way to clear the past due invoices so they do not show in the AR Aging report after I verify that payment was received.

For the past couple months, many customer ach payments are being declined for no reason or they get an error. I cannot get a solution to my problem from QuickBooks. There is no reason for the payments to be declined. Does anyone have a solution? It makes it difficult to carryon a business when a customer cannot easily pay their invoice or the payment is declined and merchant fees are charged..

Hello,We recently requested to cancel our QB Desktop Payroll. We received a confirmation stating that the request was successful.  We then received another email stating that the QuickBooks Payroll Direct Deposit was suspended.  Okay, that seems logical.  We received a second email that states Intuit has completed our request to cancel our Direct Deposit for Vendors service.  WE DON'T WANT THAT CANCELLED! I've been on hold with customer support but keep getting put on hold.  Does anyone know why this happened?

Good evening, Please let me know if I should post this on another board.  As with most people who start up an organization, I put all of the funds into all the expenses. Plus, at times I've made purchases through my my personal bank account. I won't actually be drawing a salary for the foreseeable future but will need to reimburse myself for any expenses that I don't draw directly out of the business bank account.  I assume that I should set myself up as an employee, correct? I have a lot of work to do to set up accounts, banking, etc., and want to make sure I get things setup correctly to start with. Thanks,Chris