Skip to main content

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - How-to videos
  - Webinars
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Plans & Pricing
How It Works
Explore Products

Ask the Community
Login

Home
Community
QuickBooks Q&A
Payroll and STP

Payroll and STP

Payroll and STP

1,246 Topics
1,729 Replies

When you subscribe we will email you when there is a new topic in this category

1246 Topics

Payroll and STP

Any update for the employees section not working in Desktop Client .. But web browser is fine.. ?Cookies DisabledIn order for the payroll component to function, ...

Original commenter did not share additional details

Payroll and STP

I am trying to enter a new employee and cannot get past the employment details section. The next button is greyed out. Have never had an issue in the past??

Original commenter did not share additional details

Payroll and STP

Linking lump super payments

My Employee's are paid weekly but I do super monthly.How do i link the monthly lump sump to the weekly amounts recorded on payruns. If I just lodge the payment as a super expense does that mean that the super is being loaded in twice? Both weekly and monthly? 

Payroll and STP

My employee tab is not working and i have followed the directions in the preferences on safari and it is still not working? I need help desperately. Thanks

Original commenter did not share additional details

Payroll and STP

Super calculation for Minor

How is super calculated for Employee under the age of 18 years?

Payroll and STP

Where can I enter an employee number

Original commenter did not share additional details

Payroll and STP

Switching from hourly pay rate to salary

I have an employee who was on hourly pay rate and now has been promoted to a manager on salary . Where can I change his pay rate from hourly to annually ?

Payroll and STP

How do you reactive a terminated employee?

Original commenter did not share additional details

Payroll and STP

Why does the net pay show in wage expenses and not the gross pay? Does it have anything to do with salary sacrifice?

Original commenter did not share additional details

Payroll and STP

Bas lodging online

Original commenter did not share additional details

Payroll and STP

How do I use Payroll in the Windows App (ver 4.0.9). It says I need to enable third party cookies, but I don't know how (in the app).

Original commenter did not share additional details

Payroll and STP

Payroll wont work, says to disable cookies- Ive done this and still no change?

Original commenter did not share additional details

Payroll and STP

Why has my employees tab ikeeps saying I need to disable cookies - but it's not in a browser - it's in the desktop app. Any fixes suggested?

Original commenter did not share additional details

Payroll and STP

Cookies and disabling is there any special way to do this my instructions from quickbooks is still not allowing me to access employee tab

Original commenter did not share additional details

hardwickconstruc

Payroll and STP

I have a message from QB asking for me to allow 3rd party cookies before my payroll component can function. Ive done that but the same message keeps coming up. Solutions?

Original commenter did not share additional details

Payroll and STP

When trying to open Employees tab it has a message about Cookies Disabled. Is there something else I need to do when using the Quikbooks App?

Original commenter did not share additional details

Payroll and STP

WHen I click on the Employees tab it says 'Something Unexpected Happend...'

Original commenter did not share additional details

Payroll and STP

How can I change employment type for my employee?

Original commenter did not share additional details

Payroll and STP

My employees page says cookies disabled, I've follow the instructions, 3rd party cookies is enabled on chrome as always but it's suddenly not loading?

Original commenter did not share additional details

centralcoastcare

Payroll and STP

Trying to set up four different pay rates for casual employees. Tried editing in pay section, does not seem to have an option to add extra rates. How to remove loading?

Original commenter did not share additional details

Payroll and STP

Hi all.a casual employee is due for long service.The past 3 weeks he has been paid a number of lsl hrs a week.The lsl paid is not being shown as taken on his payslips.

accumulated lsl is also not being deducted from the payslips.please help!

Payroll and STP

HiIf I have completed a pay run and sent to ATO and then need to add another day worked for an employee, how do I do this? ThanksMeegan

Original commenter did not share additional details

liftupcoffeebar

Payroll and STP

How do I pay superannuation

Original commenter did not share additional details

Payroll and STP

Seriously Cookies on connecting to Employees on Safari is Messed up. I've had my privacy tab shows cross-site tracking disabled the entire time but still does not work

Original commenter did not share additional details

Payroll and STP

Hi, In the Pay Run, I would like to add leave taken but "Select Leave Category" window does not open to choose the correct leave option - how can I fix this?

Original commenter did not share additional details

Powered by Gainsight

Terms & Conditions Accessibility statement

Products

Products
QuickBooks Online
QuickBooks Self Employed
QuickBooks Online Advanced
QuickBooks Live Bookkeeping
QuickBooks Desktop
QuickBooks Desktop Premier
QuickBooks Enterprise
Medium-sized Businesses
Checks & Supplies
QuickBooks Point of Sale
QuickBooks Time
See All Products

Features

Features
Track Income & Expenses
Invoice & Accept Payments
Maximize Tax Deductions
Track Miles
Run Reports
Send Estimates
Track Sales & Sales Tax
Manage Bills
Multiple Users
Track Time
Track Inventory
Manage 1099 Contractors
Pay Employees
Get Capital
Accounting Software

Resources

Resources
Resource Center
Product Support
Tutorials
Blog
Product License Agreement
Contact Us
QuickBooks Apps

Partners

Partners
For Accountants
For Developers
For Franchises

About Intuit Join Our Team Press Affiliates And Partners Software And Licenses

© 2026 Intuit Inc. All rights reserved

Intuit, QuickBooks, QB, TurboTax, Proconnect and Mint are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

By accessing and using this page you agree to the Terms and Conditions.

About cookies | Manage cookies

Legal Privacy Security

Sign up

Already have an account? Login

Login with SSO

Login with OpenIdConnect

or

Username *

E-mail address *

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Login with SSO

Login with OpenIdConnect

or

Username or Email

Password

Remember me

Forgot password?

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK